Customer Service Forklift Operator
Resume:
Michael L. Thomas
**********@***.***
**** ***** *****, **********, ** 35405 Phone 205-***-****
Career Objective
To obtain a position that will utilize my education, talents, and experiences to make a positive and significant impact
on the organization and provide an opportunity for growth.
Core Competencies
Proficient in Microsoft Office Leadership Effective Communication Skills
Quick Learner Ethical Outstanding Customer Service
Dependable Goal Setting
Professional Experience
BLG Logistics September 2014- Present
• KLT Dock forklift Operator Vance, AL
Wal-Mart May 2014- October 2014
(Customer Service Supervisor) Tuscaloosa, AL
• Provides Customer service by assisting with purchasing decisions and locating merchandise
• Maintains the front- end in accordance with Company policies and procedures by properly handling claims
and returns
• Operates equipment such as cash registers and related tools, to process Customer purchases using appropriate
procedures for different payment types and items sold
• Supervises Associates in the area of responsibility by assigning duties
• Fulfills Customer service requirements by approving monetary transactions and conducting registers audits
Livingston Marketplace January 2013- January 2014
(Customer Service Supervisor) Livingston, AL
• Supervised 8 to 10 employees
• Provided excellent customer service daily to ensure customers’ needs were met in a timely and appropriate
manner
• Balanced financial accounts including ensuring all deposits were accurate, western union and money orders
matched the cash total on reports
• Recorded store overall cash report totals at the end of each week to determine the shortage or overage for the
previous week
Education
Master of Counseling/Psychology (MSCE) Anticipated Graduation May 2016
Bachelor of Business Administration May 2012
University of West Alabama Livingston, AL
Organization and Achievements
• Trustee Scholarship Recipient August 2007 – December 2011
Contact this candidate