Erika C. Wilmore

Mobile Phone: 727-***-****

Email: acozth@r.postjobfree.com

Objective

My objective is to be able to grow with the company; develop new skills and to pursue further knowledge/experience.

Education

09/00 -12/08 UC Riverside Riverside, CA

Liberal Studies

• Major concentration in Spanish and a minor concentration in Education.

• Completed a couple classes toward my Human Resources Certificate.

Languages

Fluent in Spanish (read, write and speak).

Work Experience

09/06 - 05/14 Dept. of Public Social Services Los Angeles, CA

Spanish Speaking Intake Eligibility Worker

● Gather mandatory relevant information and documents to enable an accurate determination of eligibility.

● Determine initial or ongoing eligibility for public assistance in accordance with applicable regulations.

● Maintain case records per established procedures.

● Conduct office interviews and case processing.

11/05 - 07/06 Apple-One Temp Agency Various Locations, CA

Data Entry, Receptionist, Office Administration/ Support

● Coordinate the work flow of inputting and processing orders, arranged for clients to receive products.

● Assisted in accounts payable.

● Worked closely with the President of Marketing of an immense company as their office support (check requests,

expense reports, etc).

● Answered multiple lines and screened calls for VIP's.

● Office Support of a transplant center.

● Update website with new products.

● Handle an immense account with the customer’s needs.

● Clerical Administration for President of Sales.

01/05 - 06/05 Team Post-op San Bernardino, CA

Intake/Office Assistant

● Coordinated work flow of physician requests for medical equipment.

● Prepared insurance claims for processing.

● Performed clerical functions including data entry and general office administration.

● Arranged for orders to be authorized by health insurance companies.

● Client liaison.

09/04 - 01/05 Leave It Lock It Storage Riverside, CA

Relief Manager

● Attended to clients needs with payments, questions, rental etc.

● Produced end of day/week reports.

● Balanced the books daily.

● Received Exceptional Employee award for excellent work habits.

07/03 - 01/04 Integrated Transportation Services Culver City, CA

Customer Service Representative/ Office Assistant

● Coordinated limo services for clients.

● Provided customer service.

● Received a high volume of incoming calls.

● Provided quality customer service to clients and resolved dilemmas.

● Assisted with client billing and payroll for 50 employees.

● Project Manager for transportation of an immense group.

● Ensured office was organized and ordered office supplies.

06/00 - 05/04 Core Capital Management Culver City, CA

General Office Assistant

● Assisted with W-2 year-end processing for 300 employees.

● Assisted the Payroll / Human Resources Supervisor.

● Receptionist.

● Clerical Administration.

● Developed new filing system.

09/02- 03/03 Patty’s Presto Pizza Marina Del Rey, CA

General Office Assistant/ Receptionist

● Supported the Account Executive and Director of Sales.

● Maintained inventory, sales analysis, and new accounts monthly.

● Created spreadsheets and new database of the company’s clients.

● Clerical Administration and Receptionist.

06/02 - 01/03 Sony Pictures Entertainment Culver City, CA

Intern

● Participated in the coordination of auditing 3500 I-9’s and 800 job files.

● Assisted and led 4 other interns on a diversity project.

● Clerical Administration (data entry, filing).

● Created database with spreadsheets.

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