Management Sales

GERALYN PALMER

***** ********* *****, *******, ** 60047 - Tel 773-***-**** – *************@*****.***

Summary Accomplished and energetic Administrative Assistant with 15 year background providing

outstanding administrative support to senior level corporate executives and sales teams.

Core capabilities include ongoing process improvement, dynamic MS Office

competence, and excellent communication and time management skills. Has the ability

to professionally interface with all levels of business contacts. Handles tasks and projects

thoroughly with attention to detail and accuracy. Dependable proofreader for spelling,

grammar, punctuation and context.

Skills

• •

Trustworthy Proactive

• • Management of Confidential Materials

Reliable

• • Judgment and Decision Making

Multitasker

• • Ability to Anticipate and Respond to

High Attention to Detail

Needs

• Time Management

• Event and Project Coordination

• Active Listener

Development of Business Relationships

Experience

EXECUTIVE ADMINISTRATIVE DIRECTOR

01/2009 to 01/2010 - OriginLeads, LLC – Chicago, IL

• Planned administrative and operational functions for virtual offices.

• Increased value of target market data through Internet research and analysis.

• Improved client convenience with digital forms.

EXECUTIVE ASSISTANT and ADMINISTRATIVE MANAGER

03/1995 to 09/2002 - Bowne of Chicago – Chicago, IL

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• Managed and maintained executives’ calendars, schedules, travel arrangements and expense reports.

• Increased by 30% the speed and accuracy of invoice process and delivery.

• Designed more effective report format for market share data.

• Hired, trained and managed administrative staff

• Communicated on behalf of executives and produced correspondence in reply to routine inquiries.

• Prepared client presentations, letters, proposals, reports and other documents.

• Read and interpreted incoming memos, letters, submissions, email, and reports to

determine significance and plan for necessary distribution.

• Analyzed and oversaw administrative policies and procedures.

• Planned and managed a variety of corporate events including client seminars and

outings as well as employee meetings, conferences, training programs, and workshops.

• Received Edmund A. Stanley Award of Special Achievement – 1998.

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GERALYN PALMER

20993 Middleton Drive, Kildeer, IL 60047 - Tel 773-***-**** – *************@*****.***

Continued

SALES COORDINATOR and OFFICE MANAGER

09/1988 to 03/1995 – Wis-Ill Sales Group – Milwaukee, WI

• Achieved 120% sales increase in single product line.

• Managed and maintained executives’ schedules, travel arrangements, and expense reports.

• Answered and handled, or directed phone calls to the appropriate party.

• Greeted visitors, and determined if they should be allowed access to specific individuals.

• Performed general office duties, such as ordering supplies, maintaining records, monitored order

fulfillment, database management, and office equipment maintenance, scheduling, and repairs.

• Prepared letters, proposals, presentations, memos, reports, and other documents.

• Opened, sorted and distributed all incoming correspondence, and produced replies for routine

inquiries.

• Completed and submitted exhibitor contracts, and managed delivery of samples/booths for trade

conventions.

• Represented manufacturers at national trade conventions.

REGISTERED RADIOLOGIC AND LABORATORY TECHNOLOGIST

1984 to 1986 FirstCare Immediate Medical Center – Milwaukee, WI

• Responsible for taking and developing diagnostic x-ray films

• Laboratory - venipuncture, specimen collection, in-house specimen testing, sending specimens to

outside laboratory, daily equipment calibration

• Taking patient’s vital signs and medical history

• Assisting and preparing for physician examinations and procedures

• Explaining medical procedures, and lab results to patients

Education 09/1990 to 05/1992 - University of Wisconsin, Milwaukee - Milwaukee, WI

Business Management studies

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08/1982 to 08/1984 – Milwaukee Area Technical College – Milwaukee, WI

Associate Degree Diagnostic Radiology

Community Service

01/2008 to present – COMMUNITY EMERGENCY RESPONSE TEAM (CERT)

Certified Volunteer CERT Member

Presented with United States Presidential Volunteer Service Award – 2010

Ongoing Professional Development

Accredited training for MS - Word, Excel, PowerPoint, and Outlook, Adobe Photoshop, Stephen

Covey – Management, Fred Pryor – Servicing Customers, Internet Research and Analysis,

Meeting Facilitation, Harassment-Free Workplace, Corporate and Legal ethics.

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