Service advisor

**** ******* *****

Blvd 561-***-****

Delray Beach, FL

***** *-****

holliemichael@hot

mail.com

Hollie Michael

Objective To find a challenging and interesting job where I

can use my experience to be an asset.

Work experience 2013-2013 The Center for Technology, Enterprise

and Development, Delray Beach, FL 561-***-****

Seabron Smith, Executive Director

Receptionist/Girl Friday

Answered incoming calls, handled incoming mail for

all center clients. Assisted in set up and break

down of equipment and supplies for networking

events. Contacted local municipalities to

determine how the TED center could assist business

owners set up all over Florida. General office

assistance as needed.

2001-2012 Auto Advice West Palm Beach, FL

Finance Manager/Used car sales/Internet sales

Responsible for obtaining financing through our

normal lenders as well as trying to find new and

faster ways to fund deals. Responsible for keeping

track of all my deals through the funding process,

providing documentation when necessary and making

sure we get paid in a timely fashion.

Responsible for loading internet inventory,

maintaining website, and handling all internet

leads.

Took my own used car sales leads as necessary.

2003-2003 Borton Volkswagen

Delray Beach, FL

Service Advisor

Responsible for my own service clients from making

appointments to booking repair orders.

Responsible for bringing up hours per repair order

and 100 customer satis faction the first week I was

there.

1998-2001 Delray Acura/Delray Hyundai

Delray Beach, FL

Service Coordinator/ Switchboard Operator/ Service

Cashier/Service Advisor

Multi-line switchboard operation while handling

cash fron the service office and filing the parts

invoices, repair orders, and new car books and

keys. Went from three people doing this job to

one. Using customer base, called all sales and

service customers to generate work in the service

department.

Responsible for writing repair orders, booking all

service repair orders, flagging repair orders and

assisting the service manager in various duties.

This job introduced me to the service department

and I excelled and loved this job, prompting me to

look for service advisor positions.

References James Dulin, Finance Manager 954-***-****

Brandi Santillo, Manager 561-***-****

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