Project Manager Training
Resume:
MICHAEL W. BRIDWELL
***** **** ********** ****, **** Washington, MD 20744
****.********@*****.***
[pic]
OBJECTIVE
I am a Senior Instructor-led and eLearning Instructional Designer and
Training Project Manager who has developed online and instructor-led
courses and curricula for the Healthcare, Biotechnology, IT,
Telecommunications, and Chemical and Mining industries. I am seeking an
opportunity to use my background and experience to strategically impact my
employer and proactively equip its organization for success.
EMPLOYMENT HISTORY
ASSOCIATION FOR TALENT DEVELOPMENT (ATD) Sep, 2014-Present
Formerly the American Society for Training and Development, ATD is an
association dedicated to those who develop talent in organizations
Credentialing/Certification Project Manager
Oversaw development of CPLP expansion to a global program; contributed to
marketing offerings and discount programs.
- Managed innovative assessment projects
- Designed and implemented a discount program that contributed to
$10,348.00 of new test preparation business.
- Recruited Subject Matter Expert (SME)
- Reconciled budgets
INDEPENDENT CONTRACTOR/CONSULTANT Oct, 2006-Sep, 2014
Contractor/Consultant providing Instructor-Led Training or eLearning
solutions as required by contracting clients
Sr. Instructional Designer Kaiser Permanente through TIA, Inc. 10/2013
to 05/2014
- Created Service Portfolio document identifying services provided by
Kaiser's Infrastructure team
- Co-creator of Instructor-Led Training for new service development
methodology
- Creator of eLearning prototype providing an overview of new service
development methodology
PT Instructional Designer Desert Waters Correctional Outreach through
Core Values 06/2013 to 04/2014
- Created two modules introducing correctional officers to the impacts of
post-traumatic stress syndrome and client's online tool to assess officers
impact from on-the-job stresses
Learning Consultant WellPoint (Anthem Blue Cross) through Jawood 02/2013
to 10/2013
- Project managed eLearning and documentation development to support new
healthcare initiatives
- Edited and loaded post-course assessments to company Learning Management
Systems (LMS)
- Led team to director-level recognition for meeting rapid-development
schedule requirements and exceeding customer satisfaction expectations
Instructional Designer Kaiser Permanente through Enclipse Corporation
06/2012 to 02/2013
- Defined and documented Instructor-Led Training for the implementation of
a new Medicare healthcare system
- Documented functions as required to support online reference materials
- Created eLearning module providing an introduction and access procedure
to new healthcare system
Instructional Designer Orica Mining USA 10/2011 to 06/2012
- Performed initial needs assessments for new SAP system implementation
- Assisted team in the definition of templates and standards for
anticipated training
- Created Instructor-Led Training materials for a Train-the-Trainer course
Instructional Designer AT&T & Accenture through Pyramid Consulting, Inc.
03/2011 to 10/2011
- Developed online reference documentation using RoboTool to support
contingency training for managers covering for striking employees
- Participated with team in defining standards for new training
Other Instructional Design contract clients include:
ProBuild Holdings: Created both Instructor-Led Instruction and eLearning
for HR application 08/2010- 12/2010
Avaya Communications: Created eLearning course supporting Call Center
03/2010-10/2010
Sun Microsytems: Project managed partner relationships, administrated
training course 02/2009-10/2009
Missouri State University: Created blended learning training for faculty on
Blackberry LMS 02/2008-12/2008
OPX BioTechnologies: Created eLearning course for new hires on safety
09/2007-12/2007
Rivendell College: Created eLearning prototype for new college 04/2007-
07/2007
NEXTONE COMMUNICATIONS 2006
A Voice over Internet Protocol (VoIP) start-up, delivering real-time
internet protocol services
Director, NexTone University - Gaithersburg, MD
Managed all facets for knowledge management, training and certification,
and technical documentation of internal and external personnel for start-
up, Telecommunication Company
- Directed all resources developing training, certification, and technical
documentation.
- Led efforts resulting in a 570% increase over FY05 student registrations.
- Expanded training infrastructure and negotiated agreements for support
including course development and marketing services, and learning
management applications.
- Negotiated 97% reduction in cost for learning management system's student
access fees.
SUN MICROSYSTEMS, INC. 1996-2005
Fortune 500 company of 30,000 employees, providing products and services
for information technology (IT) company
Learning and Assessment Manager/Six Sigma Black Belt - Broomfield, CO
Defined and implemented learning and assessment strategy for the 8,000
employee Global Sales Organization and Sun's Value-Added Resellers
- Developed and documented strategy for assessment and training for Sun's
direct and indirect sales team that provided overall strategic direction to
department efforts
- Implemented assessments for executives, technical, and sales personnel
that identified skill gaps and training needs, used to develop fiscal
training plans
- Reviewed assessment results and developed metrics to communicate learning
ROI
Certification and Training Manager - Broomfield, CO
Architected, created, and managed a partner certification program to drive
Sales Engineering Excellence Group
- Assessed Sales Engineers' role and developed program to assess sales
competency
- Supported new product introductions with rapid development to ensure
Sales engineering preparation and competence
- Recognized by the Global Sales Organization as a "Sunrise Award" Winner
for top performers
Certification/Education Program Manager - Milpitas, CA/Broomfield, CA
Managed creation and implementation of industry-leading IT certification
program
- Managed program's internal resources, subject matter experts, vendors,
and schedules
- Defined and managed development of products that results in a 5500%
increase
- Program recognized as highest valued certification - increase of $20,000
- to those certified
- Analyzed and redefined development processes for a 44% reduction in
development time
- Represented Sun in multi-corporation certification ventures, including
the Initiative for Enterprise Development (JCert), a joint venture with
IBM, Oracle, Novell, and Netscape
PRIMARY APPLICATIONS, TOOLS, and SYSTEMS
- Articulate Studio Pro '09 and '13: Presenter, QuizMaker, Engage
- Adobe Captivate (simulation), Flash (course release)
- Audacity Audio Editor
- AVS4YOU Audio, Video Suite
- Basic HTML
- Basic SharePoint 10 administration
- LMS Administration: Blackboard, Element K, Moodle, Isopeia
- Microsoft Office Suite: Word, Excel, PowerPoint, Project
EDUCATION
- Master of Divinity - (Pastoral Leadership/Training degree), Golden Gate
Baptist Theological Seminary
- Bachelor of Arts - Philosophy, San Jose State University
- Certificate - Six Sigma Green Belt, Sun Microsystems, Inc
- Certificate - Associate Project Management, Gartner Institute
- Certificate - Training and HR Development, University of California,
Santa Cruz
WORK SAMPLES
Samples of Mike Bridwell's work can be viewed on his Wiki site by following
the directions below:
- Go to bridwell.pbworks.com
- Login using this email address - ********.*******@*****.***
- The password is my phone number - 303-***-****
Contact this candidate