Test Cases Quality
Resume:
Akshata Dhodapkar
******@*****.***
• Six years hands-on experience in the IT industry with diversified exposure in both Manual and Automated Testing of
Client/Server, Data warehousing & Web-based applications with focus on System Analysis and Quality Assurance
including Functional, Regression, Integration, End-to-End and UAT testing in Healthcare and Finance domains.
• Comprehensive understanding of various SDLC models like Waterfall Model, Agile Test Driven Development;
Extensively performed Positive & Negative Testing, Unit Testing, Integration Testing, System Testing, Business
Functionality Testing, User Acceptance Testing (UAT), Browser Compatibility and System Compatibility Testing.
• Well versed with all the testing documentation and fully conversant with Business Requirements, Test Plans,
comprehensive Test Cases, Execution and Documentation of Test Results, Defect Reporting and Tracking using HP
Mercury Quality Center.
• Highly experienced in Functional, Black Box, Integration, System, Security, End-to-End, Smoke, Web, Stress, User
Acceptance (UAT), O/S Compatibility, Browser Compatibility, IVR and Regression Testing.
• Hands on experience working in regulated environment and tested applications to meet the compliance standards.
Validated various reports generated for risk management and government regulatory requirements.
• Well versed with tax, financial and healthcare regulations and experienced in testing modules associated with risk
management, compliance, regulatory reporting and content management.
• Used MS-Excel extensively for data analysis and well versed with all the features.
• Worked with Test Automation of Applications using various tools and manage regression test beds. Supported
comprehensive testing of applications using both manual and automation tools.
• Worked independently as well as a group member and successfully held responsible roles in the projects.
• Coordinated the test efforts of both on-site and off-shore teams and reported directly to the QA Manager/Vice President.
Technical Skills Summary
Languages ASP, .Net, Java, SQL, VBScript, PL/SQL, JavaScript & Visual Basic
RDBMS: MS Access, SQL Server, Sybase, Oracle.
Tools: HP-Mercury Quality Center, HP Mercury Quick Test Professional
Operating Systems: Windows NT/2000/XP/Vista/7, UNIX
Browsers: IE, Mozilla Firefox, Google Chrome
Others: MS-Office, iPad, iPhone,
BANK OF TOKYO April – June 2014
The Bank of Tokyo-Mitsubishi UFJ, Ltd. (BTMU) is the largest bank in Japan. The bank serves as the core retail and
commercial banking arm of the Mitsubishi UFJ Financial Group. BTMU is ranked by Bloomberg as the eighth largest
in the world.
A key intranet project with an aggressive timeline (to accommodate the merger of BTMU and Union Bank of
California) with high internal visibility, tested the web site functionality from an end to end perspective and was
actively involved in all the phases of testing right from requirements review. Tested the application from end to end
perspective and also validated the reports generated to meet the risk and compliance requirements.
Responsibilities
• Led the Headquarters-America team’s QA efforts of the project and played a key role from initiation to
implementation.
• Drafted the Test Strategy, Test Plan, Test Scenarios in accordance with the System Requirement Document
adhering to BTMU QA Standards.
• Participated in analyzing the testing requirements and designed comprehensive test strategy based on the
application functionality.
• Coordinated with multiple key stakeholders for test data setup activities and addressed the anticipated issues
and risks to avoid impacts.
• Involved in gathering test data for data conditioning from Business Units.
• Performed Pre-SIT testing for early defect identification.
• Involved in test phases like Business Functionality Testing, Integration Testing, Regression Testing on new
builds of the application, Positive & Negative Testing; Helped coordinate the Batch Processes and Database
Testing.
• Created and maintained documents for the application and related queries in a consolidated format using MS
SharePoint.
• Addressed the issues & risks well in advance to avoid impacts; Worked closely with the Project team and
shared the observations.
• Comparison done between IE8 & IE9 browsers for identified test cases.
• Validated all the identified issues in multiple PCs with different id’s to replicate and confirm the issue to
enhance the acceptance rate.
• Reported to the QA Vice President and was involved in organizing daily status meetings. Conducted test plan
walkthroughs.
• Maintained and coordinated communications between multiple teams (Management and Business,
Development, QA) using MS SharePoint and JIVE technology.
• Point person to address concerns regarding Change Communication in business requirements and
channelized daily communications between business, development and QA team.
• Validated reports generated for various requirements of the senior management and also tested the
compliance requirements.
• Conducted daily status calls with the on-site, California team and off-shore teams to monitor the test efforts.
• Used Quality Center to manage the test management.
• Helped monitor the defect tracking process and trouble shooting.
• Used Quality Center and JIVE technology for tracking and reporting, also followed up with development
team to verify bug fixes, and update bug status.
Environment: Java2.0, JSP, JavaScript, UNIX, HTML, Oracle, SQL, MS-Office, Windows NT / XP / Vista/7, HP
Mercury Quality Center, IE 8/9, iPhone, iPad, Google Chrome. MS_Office.
Unity Bank NJ Jun 2011 – Jan 2014
Unity Bank provides financial services to retail and business customers through various branches located in Counties
in New Jersey and Pennsylvania. Unity Bank is a community-oriented commercial bank offering a variety of accounts,
as well as a complete suite of business products and on-line services. For the convenience of the account holders a
highly interactive website is designed to support on-line banking services and by navigating through the website the
account holders can perform majority of their banking activities in a highly secured environment.
Tested the web site functionality from an end to end perspective and was actively involved in all the phases of testing
right from requirements review to production verification testing.
Responsibilities
• Prepared Test Plans, Test Cases for both positive and negative scenarios in accordance with the System
Requirement Document.
• Participated in analyzing the testing requirements / user stories and designed comprehensive test strategy
based on the application Functionality.
• Involved in gathering test data for data conditioning from Business Units to test full application functionality.
• Actively involved in various test phases like Business Functionality Testing, Integration Testing, Regression
Testing, Positive & Negative Testing, IVR Testing, Batch Processes and Database Testing.
• Involved in organizing Daily Status meetings with QA manager. Conducted test plan walkthroughs.
• Managed the entire test documentation using Quality Center and well versed with all the modules of Quality
Center.
• Analyze the functional requirements, writing test cases for objects. Using test specs and test frames created,
automated the test cases using Quality Center.
• Monitored the defect tracking process, trouble shooting and generating customized graphs and reports for the
client. Reported Bugs using Quality Center.
• Used Quality Center for tracking and reporting, also followed up with development team to verify bug fixes,
and update bug status.
• Developed and executed automated test scripts using Quick Test Professional for all Lines of Business.
• Validated several reports generated in MS-Excel and hands on experience using MS-Office Extensively.
• Involved in full life cycle testing including Regression test on new builds of the application.
• Tested the application functionality on mobile devices and also validated the online help provided to support
the testing on mobile devices.
• Involved in User Acceptance Test worked closely with both onsite and off-shore teams.
• Backend testing of the database by writing SQL queries to test the integrity of the application.
Environment: Java2.0, JSP, JavaScript, UNIX, HTML, Oracle, SQL, MS-Office, Windows NT / XP / Vista, HP
Mercury Quick Test Professional, HP Mercury Quality Center, IE, iPhone, iPad, Google Chrome
United Health Group, NY Nov 2009 April 2011
UnitedHealth Group is a leading health care company, serving more than 75 million people worldwide. The products
and services empower individuals, expand consumer choice and strengthen patient-provider relationships across the
health care spectrum. A comprehensive array of products and services are offered through the Health Benefits and
Health Services Business. Working with a team of 4 more individuals, tested the functionality associated with the
United Healthcare Employer & Individual module.
Working for the Direct Access team tested the end-to-end functionality of the application and was responsible right
from understanding the requirements, designing the test cases, conducting various tests, defect reporting, coordinating
the on-site/off-shore team efforts, supporting the UAT and designing and maintenance of the entire test documentation.
Responsibilities
• Reviewed Functional Specifications, wrote test scenarios, test cases and test matrix documents.
• Responsible for manually testing the entire application for GUI, Functionality, Business Logic and Use Case
adherence
• Responsible for updating test plans with new feature requirements.
• Created automated test cases, test scripts, and testing scenarios using Quick Test Professional
• Responsible for planning and executing regressions, and performance tests.
• Implemented required checkpoints and updated them as needed
• Defect reporting, tracking and generation of reports and graphs for management needs
• Actively participated in defect triage meetings and supported test efforts in implementing the expected
functionality.
• Utilized SQL and PL/SQL for working with data related to testing, test dataset creation and verification
• Collected the required test data to validate the application through the IVR System and performed various
tests to navigate through the menus, accuracy verification of the responses, transaction sequences, pre and
post verification of use confirmations, account balances and control re-directions in case of incorrect option
selections by the users.
Environment: JAVA, HTML, Oracle, MS-Project, Quality Center, QTP, MS-Office, IE, Windows NT
Penn State Federal Credit Union, PA May 2006 - Feb 2008
Penn State Federal Credit Union has been serving the Penn State community since 1959 by providing low-fee financial
services and unparalleled customer commitment, working to preserve members' assets while providing financial
services to meet members' needs. The user interactive website is designed to support the day to day banking needs of
the members.
Features like secured login, e-statements, remote banking, bill pay, ATM locations search, loan applications, funds
transfer etc., are implemented for the convenience of the members. Working with a team held the following
responsibilities.
Responsibilities
• Writing Test Plan, Test Scenarios, Test Cases, Test Matrix documents, and analyzing the Use Cases.
• Responsible for manually testing the entire application for GUI, Functionality, Business Logic and Use case
adherence.
• Validating the application’s functionality against the prescribed requirements and designing the required test
cases to test the application.
• Conducted Functional, System and Regression testing during the various phases.
• Designed complex SQL queries and executed them to meet backend database testing requirements and data
validation.
• Involved in reporting, tracking, reviewing, analyzing and re-testing of bugs using Quality Center.
Environment: Java, HTML, C, C++, Oracle Win XP, Mercury Quick Test Professional, MS-Office, Mercury Quality
Center
Status:
US Citizen
Education:
In process of PMP certification
Bachelor’s Degree in English Literature, India
Technical Writing Certification Course from New York University, USA
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