Sales Manager

PROFESSIONAL EXECUTIVE\

Professional Executive with proven ability in identifying & developing new

business while maintaining existing accounts. Expertise in strategic

planning, market segmentation, and contract negotiation. Strong leadership

skills include staff development and sales training. Currently seeking a

leadership position that provides challenging opportunities for career

growth.

PROFESSIONAL SKILLS

Key Account Management Strategic Planning Customer Relationship

Budgeting & Forecasting Sales Initiatives New Contract

Staff Training & Negotiations Business

Development Development

PROFESSIONAL EXPERIENCE

Monroe College - Bronx, NY January 14 - Present

Adjunct Professor

School of Hospitality Management and Culinary

Arts (SHMCA)

Teach assigned courses in the hospitality management industry under the

supervision of the SHMCA Chairperson and Academic Dean

Assist students in the SHMCA to write and obtain grants.

Doubletree Hotel - Tarrytown, NY

Associate Director of Sales July 2008 - May 31, 2014

Exceeded monthly budget for the transient market segments.

Participated in annual budget & marketing plan.

Contributed strategies to Revenue Manager to maximize sales opportunities

leading to increased revenue.

Assisted Sales Managers to develop client relationship create proposals and

negotiate contracts.

Recruited, trained, coached & counseled administrative assistants &

recommend performance evaluations.

Developed quarterly and monthly action plans.

Used Hotelligence Reports to identify opportunities for new business.

Identified new accounts while maintaining relationship with existing

clients.

Monitored Sabre Spotlight performance and offered recommendations to

revenue management.

Managed a sales team of three sales managers and one administrative

assistant.

Worked with catering managers & convention services to exceed clients'

expectations.

Pamela S. Brown *************@*****.***

Meyer Jabara Hotels - Holiday Inn - Mt. Kisco, NY

Director of Sales September 2007 - July 2008

Developed annual budget and marketing plans.

Established relationships and acquired new accounts valued over $20,000 per

account.

Exceeded November & December 2007 budgets by over 115%.

Exceeded 2008 first quarter budget by 120%.

Trained & developed sales managers & sales coordinator.

Created promotional packages to increase revenue.

Booked all aspects of group business; corporate, government, association,

SMERF, and

Wedding markets.

Davidson Hotel Company / Holiday Inn Select - Stamford, CT

Sr. Sales Manager March 2007 -

September 2007

Accomplishments:

Exceeded second quarter goals by 211%. Top seller in the company for May &

June 2007.

Intercontinental Hotels Group / Holiday Inn Select - Stamford, CT

Sr. Sales Manager October 2004 - May 2007

Sales Manager October 1998 - July 2002

Office Manager May 1998 - October 1998

Sales Coordinator February 1998 - May 1998

2006 - Top seller out of 4 Sales Managers. 2006 Sales Manager of the

year.

Exceeded 2006 goal of $1.6 million budget by 148%.

Sales Team exceeded 2005 Gross Operating Profit (GOP) by $594,591 with

Revenue

Generated Index (RGI) over 135%. Hotel won RGI award in 2004.

Exceeded 2005 annual goals by 104%.

Successfully trained and coached new Sales Managers & Sales Support Staff.

Prism Hotels - Hotel Orlando North, Orlando, FL

Sales Manager September 2003 - October 2004

Exceeded 2004 SMERF Market first quarter budget by 102%. Increased

government market segment budget by 102% during a depressed market with a

hotel that was in receivership. Trained Entry Level Sales Managers to

prospect, negotiate, increase production and improve customer loyalty.

Pamela S. Brown *************@*****.***

Sales Manager

Wilson Hotel Management Co. - Holiday Inn Select August 2002 - September

2003

Orlando, FL

Pace University - Pleasantville, NY August 1996 - January

Secretary - Lienhard School of Nursing 1998

All Ways Natural, Inc. - New Rochelle, NY May 1993 - August 1996

Executive Assistant

Marriott Corporation (1988 - 1992)

Sales & Catering Coordinator

Biscayne Bay Marriott, Miami, FL

Catering Assistant

Marriott Hotel, Tarrytown, NY

PROFESSIONAL EDUCATION EXPERIENCE

Monroe College - SHMCA - Bronx, NY January 2014 - Present

Adjunct Professor

City College / Casselberry, FL Fall 2003 - Summer 2004

Adjunct Instructor - Hospitality Management

School

EDUCATION

Mercy College - MS Education August 2011

Marymount - Fordham University - BS Marketing December 1999

& HR /

TECHNICAL SKILLS

Delphi Holidex MS Office

OnQ PMS Opera Hotelligence

REFERENCES

Available upon request

Contact this candidate