Jannah Elijah R. Garcia
*** ****** ******** **. ******** 5
Sangandaan, Caloocan City
Age: 21 years old
Mobile: 091********
E-mail: ******************@*****.***
SUMMARY OF QUALIFICATIONS
- I a m trustworthy and h ardworking graduate of B achelor of S cience i n Hotel
and Restaurant M anagement .
- Eager to utilize ability to grasp new ideas and dedication to excellence.
- Enjoys worki ng in a crowd, very friendly, c onfident and poised in i nteraction with
i ndividuals in all levels .
- Excellent communication and social skills; proficient in English speaking.
- Enjoys working as a team as well as independently to achie ve objectives.
C ustomer service o riented .
- Able to handle correspondence with minimum supervision and under pressure.
- I am computer literate in Microsoft Office, Word, Excel and Powerpoint.
EDUCATIONAL ATTAINMENT
Lyceum of the Philippines University Manila
33 Muralla cor. Real Streets, Intramuros, Manila, 1002
Degree - Bachelor of Science in Hotel and Restaurant Administration
2009 to 2013 - Graduated
On-The Job Training
Makati Prime Tower
Kalayaan Avenue corner Mercado Street,, Manila, 1200 Metro Manila, Philippines
SEMINARS ATTENDED
Robinsons’ Galleria Ermita, Manila
TGIF’s Bar Exposure Program
January 22, 2010
AFFILIATION
Lyceum of the Philippines University Manila
Hotel and Restaurant Management Association
Member
WORK EXPERIENCE
Robinson’s Land Corporation
Account Manager/ Sales Agent
May 2013 to September 2013
- Interpreting document, offering opinions or advice for clients.
- Conducting telephone marketing of any kind, designed to procure buyers, seller, listings
or appointments for listing presentation.
- Helping clients with contracts signing, negotiations, and inspections, viewing and closing
processes.
- Approach excellent market knowledge, marketing skills, negotiation ability and more.
- Supports the advertising power of the company and advance technological environment
itself.
CONCENTRIX
Under Team Global Facilities Solutions Inc. (Agency)
Facilities Helpdesk
February 24-June 30, 2014
- Answer and screen incoming calls.
- Handle and redirect customer queries.
- Organization incoming and outgoing mail.
- Handle meeting room reservations.
- Attend client requests.
- Review and spot check areas of responsibility.
- Responsible for administration activities including permit process, preparation of
vendor/client contact list.
- Assist the facilities manager to ensure the smooth running of meetings/events at the site
- Utilize MS office fully in daily task and responsibilities.
UNITEDHEALTH GROUP
Under Team Global Facilities Solutions Inc. (Agency)
Executive Assistant/Admin Assistant
August 26, 2014- November 24, 2014
- Assisting client visits from India and USA including foods, transportation requests,
loaner phones.
- Organizing and maintaining files and records.
- Provides information by answering questions and requests.
- Resolves administrative problems by coordinating preparation of reports, analyzing data,
and identifying solutions.
- Performs administrative and office support activities for multiple supervisors
ING GLOBAL SERVICES AND OPERATIONS, INC.
Under Team Global Facilities Solutions Inc. (Agency)
Receptionist
November 26, 2014 – March 13, 2015
- Welcomes visitors by greeting them, in person or on the telephone; answering or
referring inquiries.
- Maintains security by following procedures; monitoring logbook; issuing visitor badges
- Maintains continuity among work teams by documenting and communicating actions,
irregularities, and continuing needs.
- Booking meetings and meeting rooms.
- Sorting mails to be distributed to the employees.
- Hotel and flight bookings for visitors and trainers.
- Monitor Pro watch system for the access badges for the visitors.
- Purchase and monitor office supplies.
- Keep up to date with current promotions and hotel pricing, to provide information to
guests, on request, while maximizing bedroom sales opportunities.
- Carry out instructions given by the management team and head office.
UNITEDHEALTH GROUP
Under Team Global Facilities Solutions Inc. (Agency)
Executive Assistant/Admin Assistant
March 16, 2015 – Present
- Prepares documents needs to be signed by the president
- Petty cash reimbursement
- Assist VIPs and foreign visitors
- Scheduling meetings
- Resolves administrative problems by coordinating preparation of reports, analyzing data,
and identifying solutions.
- Organizing and maintaining files and records.
- Provides information by answering questions and requests.
CHARACTER REFERENCE
Trivia Ramos
Executive Assistant
UnitedHealth Group
Contact Number: 092*-*******
Rosemary R. Mendiola
Working Student
Heny Sison Culinary School
Contact Number: 091********
Alexi B. Casunuran
Marketing Assistant
Yamaha 3S Calamba
Contact Number: 090********
Jannah Elijah R. Garcia
Applicant