Human Resources Supervisor
Resume:
Rodney Williams, Esq
**** *********** ** ****** ****** Woods, MI 48236 313-***-**** (cell) *********@*********.***
SENIOR PROGRAM MANAGER
Innovative thinker with broad based expertise in planning, evaluation, and process improvement
Proven ability to quickly analyze key gaps to improve an agency’s overall culture
I have high integrity and perform as an energetic leader known for my ability to envision and create successful
outcomes in complex situations. Experience includes counseling, diverse military/federal sector expertise, with
a tenacious commitment to research and compliance with all federal and state laws. Areas of excellence
include:
EXECUTIVE HIGHLIGHTS
Built solid track record of success leading agencies in
Strategic Planning and Facilitation – 10 years improving VHA medical facilities patient safety programs
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Transformational Change – Reinvigorated military Privacy Act and FOIA programs from the top down by
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consistent reviews and training– national exposure that is now the National Guard Bureau standard
Budgets – Managed $89M budget for 2200 military, civilian, state, and contract employees
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New Program Start Up – Created Medical Training for VHA hospitals, established innovative
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Privacy/FOIA, EEO, and labor mediation programs that reduced inadvertent disclosures, formal/informal
complaints, and union grievances
Program Management Highly sought out by senior VHA leadership to conduct system reviews, advise on
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policy review, Privacy Act, 38 USC 5705(protected documents), and in setting institutional priorities related to
patient safety improvement
CAREER HISTORY & ACCOMPLISHMENTS
UNITED STATES DEPARTMENT OF VETERANS AFFAIRS
National Center for Patient Safety
Ann Arbor, MI 4/2001 to Present (Assigned/MOB to Military 2/2006 to 10/2011)
Senior Program Analysis Officer
Supervisor: Dr. Robin Hemphill 734-***-****)
Okay to contact this Supervisor: Yes, contact me first
Liaison between the National Center for Patient Safety and the Office of General Counsel (OGC), Office of Medical
Inspector (OIG), General Accounting Office (GAO), and Freedom of Information Office (FOIA) with respect to legal
matters involving 38 USC 5705 patient safety related activities. Continually and systematically monitor the planning,
implementation, and evaluation of the VHA Patient Safety Program for over 42 medical facilities. Lead VHA facilitator
on the application and implementation of the Healthcare Failure Mode and Effect Analysis (HFMEA) and Root Cause
Analysis (RCA) processes providing national exposure and resolution in high vulnerable areas within the VHA. Work
with service chiefs, Network Directors, and other senior leaders to develop a culture of safety.
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Created a nationally recognized program (Medical Team Training) to address the poor communication among
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clinicians resulting in decrease in adverse events and grievances in the VHA. The model involved breaking down
barriers and training on behavior, attitudes, and actions expected of all staff in stressful situations
Served as facilitator on three national/high profile HFMEAs chartered by the VHA Undersecretary for Health
•
2015 Lead VHA investigator/system review related to VHA Access/Scheduling in conjunction with contract with
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Booz Allen Hamilton
MICHIGAN JOINT FORCES HEADQUARTERS
Lansing, Michigan 11/2011 to 2/2013 Colonel (Secret
Clearance) Traditional Guard
Special Assignment as Director of Education/Joint Staff (Retired 2/8/2013 as Colonel)
Supervisor: Brigadier General Michael Stone 517-***-****)
Okay to contact this Supervisor: Yes
Plan, direct, and administer the education projects in Michigan. Work with local city councils, media, school systems,
juvenile justice organizations, and business on matters pertaining programs and policies for military education and youth
programs. Appointed to the Detroit City Council Veterans Task Force to create jobs and educational opportunities for veterans.
Spearheading the creation of the Pride and Promise High School Academy in Detroit.
MICHIGAN DEPARTMENT OF MILITARY AND VETERANS AFFAIRS
Lansing, Michigan 10/2009 to 10/2011 Colonel Active Duty Guard
Director of Human Resources (Rank: Colonel/GS 14 equivalent 14 direct reports)
Supervisor: Brigadier General Michael Stone 517-***-****)
Okay to contact this Supervisor: Yes
Planned, directed, and administered the human resources program ($89M) for the 2200 full time military technicians, Active Guard
Accomplishments:
• Appointed by the Adjutant General and approve by the Governor to serve as the first African American HRO Director. Mer
• Spearheaded the development of an automated Human Resource Information System creating a cost savings of $140K
• Created a standard protocol under the Plain Writing Act encouraging all Michigan National Guard departments under the a
• Developed a Privacy and FOIA course for managers and supervisors that trained over 700 employees
• Named the HRO/J1 Regional Chair due to innovative and keen ability to solve the most complex military system processes
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MICHIGAN NATIONAL GUARD
127th Wing, Selfridge ANGB, MI 2/2006 to 9/2009
Lieutenant Colonel Active Duty Guard
Mission Support Group Commander (Rank: Lieutenant Colonel /GS 14 equivalent 12 direct reports)
Supervisor: Brigadier General Mike Peplinski 586-***-****)
Okay to contact this Supervisor: Yes
Led the nation’s largest Mission Support Group with over 800 full time military and civilian personnel, 44 tenants, and
over 4700 member including all the branches and US Department of Homeland Security.
Responsible for managing the entire operations at Selfridge Air National Guard to include civil engineering, personnel,
EEO, labor relations, communications, logistics, security forces, medical support, base services, aerial port, and
contracting. Managed and directed the Military Personnel Flight assuring accession, education, training, and assignments
of all military personnel. Monitored base recruitment and retention programs. Represented and spoke for the Wing
Commander with representatives of the National Guard Bureau, the Adjutant General, USPFO, MAJCOMS, other
military components, tenant units and organizations, state/local government, local media, business and other
public/private organizations.
Accomplishments:
• Architect of Group’s Principles/Goals ensuring staff recognition and career development which resulted in a
40% increase in monetary/nonmonetary awards. Increased minority/women hiring 8% in 13 months. Personally
investigated all EEO cases and grievances
• Served as Chair of Wing’s EEO and FOIA Committees
• Represented the Agency on all EEO cases and briefed congressional staff on Agency’s mission, and enable fair
and equitable competition for employees’ career enhancement
• Recognized by State for creating an atmosphere of trust and confidence in the workplace (no formal EEO
complaints or union arbitrations)
MICHIGAN NATIONAL GUARD
110TH Fighter Wing 4/2004 to 1/2006 Lieutenant Colonel
Staff Judge Advocate (This is a National Guard part time job)
Supervisor: Colonel Rodger Seidel 269-***-****)
Okay to contact this Supervisor: Yes
Provide legal consultation to the Wing Commander. Ensured unit procedures were in accordance with Air Force regulations. Serve
Accomplishments:
• Received nation recognition for writing Chapter 5 of the Air National Guard Commander’s Legal Desk book which dealt w
• Taught short course for new National Guard attorneys on FOIA, Privacy Act, Medical, Labor and EO/EEO laws, and medi
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MICHIGAN DEPARTMENT OF MILITARY AND
VETERANS AFFAIRS
127th Wing, Michigan Air National Guard Selfridge ANGB,
MI 48045 US
Quality and Compliance Officer (This is a federal military job)
Supervisor: Brigadier Thomas Cutler 586-***-****) 2/1998 to 2/2001Active Duty Guard
Okay to contact this Supervisor: Yes
Provided advice, guidance, and oversight to the commander on all faucets of the quality management and equal
employment opportunity for Title 32 employees. Provided in depth root cause analysis and expertise on quality
management as it related to the unit mission. Assisted all divisions within the organization to
include Human Resources, Safety, and Flying units in the evaluation of their programs, procedures, and directives.
Prepared information, research, position papers, briefing statements and oral reports used for
decision and actions. Briefed senior leadership and represented the agency in the resolution of discrimination and hostile
work environment issues. Trained counselors and managers on the procedures for researching, investigating, and
answering EEO requests. Performed administrative functions including but not restricted to preparing report, analyzing
program statistics, and initiating and maintaining case files.
Accomplishments:
• Formed four effective and state recognized Quality Improvement Teams. One team related to involved improving
compliance/accessibility with sensitive information and security measures.
• Developed a Breakthrough Series on reducing EEOC cases, grievances, and workplace violence attended by over
400 employees, supervisors, and senior leaders
• Authored several articles on success stories of equal employment and diversity and how it increased productivity
and cohesiveness which was presented at several national conferences
• Created the Wing’s Alternative Dispute Resolution Program and trained 15 volunteer mediators
MICHIGAN NATIONAL GUARD
127th Wing Selfridge ANGB, MI 2/1998 to 3/2004
Deputy Staff Judge Advocate (This was a National Guard part time job)
Supervisor: Lieutenant Colonel Dennis Veara 586-***-****)
Okay to contact this Supervisor: Yes
Provided legal consultation to the Wing Commander and subordinate commanders. Ensured unit procedures were in
accordance with Air Force regulations and legal standards. Acted as legal advisor on all FOIA and privacy requests.
Handle all human resources, adverse and disciplinary actions, law of armed conflict, code of conduct, EEO investigations,
labor, and Michigan Code of Military Justice issues.
MICHIGAN DEPARTMENT OF MILITARY AND
VETERANS AFFAIRS
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MICHIGAN DEPARTMENT OF MILITARY AND
VETERANS AFFAIRS
127th Wing, Michigan Air National Guard Selfridge ANGB,
MI 48045 US
MICHIGAN NATIONAL GUARD
127th Wing Selfridge ANGB, MI 2/1998 to 3/2004
Lansing, Michigan 4/1993 to 2/1998 Captain (Full time
military technician job)
Labor Relations Specialist (GS 11) 1/1994 to 2/1998
EEO Specialist (GS 9) 4/1993 to 12/1993
Supervisor: Colonel Mark Peters (retired)
Okay to contact this Supervisor: Yes
As Labor Relations Specialist served as focal point for coordination of all programs with federal labor organizations.
Provided advice, guidance and interpretation on all contract language and impasse resolution. Made policy and strategy
recommendations to senior leaders. Negotiated and administered the two labor/management contracts with the
Association of Civilian Technicians and National Federation of Federal Employees, respectively. Administered the
agency’s disciplinary and adverse action program. Served as chair of the agency’s Performance Appraisal System and
Workers’ Compensation teams.
As EEO Specialist provide technical assistance on equal opportunity and diversity issues and policies. Represented the
agency in the resolution of discrimination and hostile work environment cases. Trained EEO counselors and managers.
Ensured agency followed statutory and regulatory EEO guidelines. Prepared all national annual and quarterly reports
while statistically analyzing vulnerabilities in the workforce. Coordinate all Special Emphasis/Diversity Day observances.
Accomplishments:
• As Labor Relations Specialist award the Vice President Al Gore “Hammer Award” for creating a State
Partnership Council that reduced grievances by 15% in the Army and 7% in the Air Force
• As the EEO Specialist reduced complaints by 21% in only 8 months through aggressive education and training to
mid level supervisors
EDUCATION
WAYNE COUNTY COMMUNITY COLLEGE – dETROIT, MI
Associate Degree in General Studies, 1981
University of alabama – tuscaloosa, al
Bachelor of Science in Social Work, 1983
Family and Child Development
Black Scholar Award and Honor Society
THOMAS M. COOLEY LAW SCHOOL – LANSING, MI
Juris Doctorate, 1992
Frederick Douglass Moot Court competition and Family Law Award
Licensed to practice law in Michigan and District of Columbia
UNIVERSITY OF MICHIGAN, HORACE RACKHAM SCHOOL OF GRADUATE STUDIES – fLINT, MI
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MICHIGAN DEPARTMENT OF MILITARY AND
VETERANS AFFAIRS
127th Wing, Michigan Air National Guard Selfridge ANGB,
MI 48045 US
MICHIGAN NATIONAL GUARD
127th Wing Selfridge ANGB, MI 2/1998 to 3/2004
Master of Public Administration, 1998
Recipient of the King/Chavez/Parks Fellowship
WAYNE STATE UNIVERSITY LAW SCHOOL – DETROIT, MI
Master of Law in Labor Law (LLM), 2001
Emphasis on Privacy/Employment Law
HARVARD UNIVERSITY, JFK SCHOOL OF GOVERMENT, CAMBRIDGE, MA
Executive Fellow, 2007
Selected by Department of Defense/Emphasis on Military Strategy and Public Administration
MASSACHUSETTS INSTITUTE OF TECHNOLOGY, BOSTON, MA
Certificate in Strategy and Innovation, 2008
Emphasis on process improvement and creating innovative solutions
UNIVERSITY OF CALIFORNIA AT LOS ANGELES, LOS ANGELES, CA
Advance Certificate in Human Resources, 2010
Emphasis on creating a culture of hiring a diverse and talented workforce
Publications:
Bagian JP, Gosbee JW, DeRosier JM, Stalhandske E, Eldridge NE, Williams R, Burkhardt ME. Developing and
deploying a patient safety program in a large health care delivery system: you can’t fix what you don’t know about.
Journal on Quality Improvement; Oct 2001; 522-532.
Neily JB, Ogrinc G, Mills PD, Williams R, Stalhandske E, Bagian JP, Weeks WB. Using aggregate root cause analysis
to improve patient safety. Joint Commission Journal on Quality & Safety 2003; 29(8):434-9, 381.
Burkhardt ME, Lee C, Taylor, L, Williams R, Bagian JP. Root Cause Analysis of Medication Errors, chapter 5, Part
II. In “Medication Errors” 2nd Edition, edited by Michael R. Cohen, Published by American Pharmacists Association,
2007, Washington, DC.
Chapter 5 of the Air National Guard Commander’s Legal Desk book which dealt with all civilian personnel matters
(included workplace disputes and searches/seizures, release of confidential information)
Short Courses:
Federal EEO Statutory Requirement
Federal Hearing Examiners
EEO Investigations
Workplace Diversity Recruiting
Juvenile Justice Planning
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MICHIGAN DEPARTMENT OF MILITARY AND
VETERANS AFFAIRS
127th Wing, Michigan Air National Guard Selfridge ANGB,
MI 48045 US
MICHIGAN NATIONAL GUARD
127th Wing Selfridge ANGB, MI 2/1998 to 3/2004
Privacy Act/FOIA Attorney’s Course
Federal Emphasis Programs
Fiscal law
FOIA Exemptions Seminar
Air Force Judge Advocate Course
Strategic Planning
Facilitation
Safety and Occupational Health
Federal Labor Relations
Federal Adverse Actions
Federal Contract Negotiation
Sub-Saharan Africa Orientation Course
Federal Workplace Meditation Course (Certified in 1996)
Certified Master Project Manager (2012)
Professional/Civic Membership:
Secret Security Clearance
Michigan Bar
District of Columbia
Society of Human Resource Management
American Society of Access Professionals, Inc
American Academy of Project Management
National Youth Chair of the Tuskegee Airmen Inc.
Alpha Phi Alpha Fraternity Inc.
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