Manager Service
Resume:
PATR IC IA DOYLE
** * ** * *** Rd.
R ed Bank, NJ 07701
*******@*****.***
O BJECT IVE:
Obtain an administrative support position for an executive in an established organization.
SKILLS:
Flexible work style with the ability to handle a high degree of pressure, heavy workload, multiple requests
and numerous interruptions in a positive manner. Establishes priorities for effective work completion. Adapts
quickly to changing conditions assimilating new processes into job function and taking ownership.
E XPER IENCE:
Bayshore Community Hospital, Holmdel, NJ May 2010 -
P resent
Business Coordinator, Food & Nutr ition Services
• Full range of administrative duties performed in support of the Regional Department Manager, Chief
C linical Dietitian and Food Service Supervisors.
• Maintains confidential information in a consistent manner.
• Manages and supports staff in the absence of the Manager and the Supervisors.
• Typing and preparing departmental meeting minutes, and schedules.
• Well versed on software as follows: Microsoft Word, Excel, and Power Point.
• Knowledge of Kronos, copier, scanner, facsimile, calculator.
• Monitors department invoices for accuracy, codes by expense, forwards for approval. Tracks
departmental budget guidelines by expense codes. Orders all non-food supplies for the department,
i ncluding kitchen supplies, office supplies, catering supplies.
• Month end monitoring of accounts payable reports for accuracy. Prepares accruals and appropriate
chargebacks by department. Maintain all cash reports to adhere to corporate policy on daily cafeteria
cash deposits. Tracks all non-cash charges on a monthly basis (i.e. floor stock, catering) and records
chargeback by department for financial tracking. Submits monthly financial outcomes to Finance
M anager.
• Proactively reviews all vendor statements for overpayment or available credit. Submits to Accounts
Payable to recoup money.
• Tallies and prepares reports of total hospital meal count for Premier reporting and Medicare
reporting and submits to finance on a monthly basis. Prepares reports to show breakdown of meals
served for inpatient, outpatient, catering and employee.
• Tracks all food purchasing to ensure the hospital meets the guidelines required by Partnership for
Healthy America.
• Develops control mechanisms and supply and expense data usage reports as it pertains to the
department. Does not go outside the expense boundaries of the department without proper
authorization. Assists in cost containment process and works with manager to provide cost effective
p ractices and identify areas of improvement.
• Works in collaboration with other departments to ensure excellent outcomes. Cross trains in various
department functions to assist with smooth delivery of service. Mentors team members. Ensures a
smooth process f low and safe environment. Demonstrates good judgment and critical thinking and
fosters service recovery by properly identifying, resolving and reporting customer issues.
• Identifies malfunctioning equipment, trouble shoots problems and refers more serious issues to
appropriate party.
• Handles conference room scheduling and closely monitors room availability to accommodate all
hospital meetings. Develops catering sheets for all functions and follows protocol for the approval
p rocess in regard to catering requests. Distributes conference room schedule to all department leaders
on a biweekly basis and updates daily. Keeps Environmental Services Department informed of all set
up requirements on a daily basis.
• Supports team members so that functions, board meetings and hospital events run flawlessly.
• Works closely with departments throughout the corporation to ensure their catering and meeting room
needs are met.
• Liaison between staff and human resource.
• Prepares all team member competencies and ensures team members are compliant.
• Assists team members in completing required surveys.
• Monitors daily departmental operations to ensure quality and sanitation requirements are met to
maximize team member and guest satisfaction.
• Completes assignments accurately and in a timely manner.
• All other duties as assigned.
I magine That! Children’s Museum, East Hanover, NJ December
1995-July 2000
Owner/Operator
• Handled all aspects of running a business open to the public.
W heelock, I nc. Long Branch, NJ J anuary 1990 –
September 1992
Credit Analyst
• Reported directly to Vice President of Finance
• Collections of past due accounts
• Credit approval and Letters of Credit
• Accounts Receivable – research and reconcile bill ing discrepancies and initiate credit
G arden State Business Machines, Mountainside, NJ February 1982 – December
1989
Billing Manager
• Responsible for staff of 15
• Oversee monthly billing cycles for rental agreements, maintenance contracts and supplies.
• Worked closely with sales and service departments to improve customer relations.
E ducation: 60 college credits
Union County College September 1977 –
M ay 1979
Seton Hall University September 1979 –
M ay 1981
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