Customer Service Administrative Assistant
Resume:
Bettye Davis
Denver. CO 80216
SKILLS:
EXPERIENCED CUSTOMER SERVICE REPRESENTATIVE SKILLED WITH COMPUTER SYSTEMS AND
SOFTWARE ADVANCED TYPING SKILLS
SELF STARTER
GOAL ORIENTED
ENJOY WORKING WITH PEOPLE
ABLE TO FOLLOW INSTRUCTIONS AND ADHERE TO POLICIES AND PROCEDURES
KNOWLEDGE OF MEDICAL TERMINOLOGY INSURANCE VERIFICATION
BILLING AND CODING
EXCELLENT COMMUNICATION SKILLS 10 KEY BY TOUCH
EXCELLENT CUSTOMER SERVICE SKILLS
EFFICIENT
ABLE TO MULTI TASK
PUNCTUAL AND DEPENDABLE.
EDUCATION:
EL PASO JOB CORPS DATA; ENTRY CLERK, ACADEMICS, LIFE SKILLS EL PASO, TX 1986 1987
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PIMA MEDICAL INSTITUTE MEDICAL; ADMINISTRATIVE ASSISTANT (GRADUATE) TUCSON, AZ
2009 2010
UNIVERSITY OF PHOENIX BUSINESS; ONLINE CURRENTLY ATTENDING, GRADUATION DATE,
FEBRUARY 2013
SOUTH NEW HAMPSHIRE UNIVERSITY; PRESENT BACHELOR OF ARTS/ PUBLIC RELATIONS
EMPLOYMENT HISTORY:
ATTERRO HUMAN CAPITAL/CONNECT FOR HEALTH COLORADO JANUARY 2015 MARCH 2015
BENEFITS SPECIALIST/ TEMPORARY ASSIGNMENT
ENROLL CONSUMERS IN THE LAW MANDATED AFFORDABLE CARE ACT, INSURANCE PROGRAM.
MAINTAINED A NUMBER OF DATABASES, WHILE DOING RESEARCH, IN ORDER TO ASSIST IN
DETERMINING TAX CREDITS AND AVAILABLE OPTIONS FOR MEDICAL AND DENTAL COVERAGE.
OFFICE DEPOT DENVER, CO PRESENT
COPY AND PRINT SPECIALIST, CASHIER, CUSTOMER SERVICE IN SALES, ACCOUNT BILLING
KELLY CONNECT (APPLE@HOME) JUNE 14 JUNE 25 TIER 1 ADVISOR
TRAINED ON APPLE PRODUCTS IN ORDER TO SUPPORT CUSTOMERS
ONE STOP PLUS GROUP TIM ZOLLER EL PASO. TX 2013 2014
CATALOGUE SALES CUSTOMER SERVICE
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Bettye Davis
3440 PARK AVE WEST #417
Denver. CO 80216
COMPLETED CATALOGUE ORDERS FOR OUR CUSTOMERS, WE MAINTAIN ACCOUNTS, PROVIDE
FIRST CALL RESOLUTIONS WHILE STAYING FOCUSED ON THE BUSINESSES NEEDS BY PROVIDING
THE BEST CUSTOMER SERVICE AND MAINTAINING 100 PERCENT SCHEDULE ADHERENCE.
GENTLE DENTAL MEDICAL ADMINISTRATIVE ASSISTANT (EXTERNSHIP) 2010 PERFORMED
GENERAL OFFICE DUTIES
INTERPRETED ADMINISTRATIVE AND OPERATING POLICIES AND PROCEDURES SORTED AND
DISTRIBUTED INCOMING CORRESPONDENCE, INCLUDING FAXES EXECUTED DAILY OPERATIONS
OF FRONT OFFICE
BILLING AND CODING, FILING INSURANCE CLAIMS FOR PATIENTS, PREPARED TREATMENT ROOMS
FOR EXAMINATION OF PATIENTS VERIFIED PATIENT INSURANCE ELIGIBILITY, SUCCESSFULLY
HANDLED PATIENT INFORMATION
TELE TECH AT HOME TUCSON, AZ 2008 HELPED BEST BUY CUSTOMERS WITH ONLINE
SUPPORT.
BILLING, ACCOUNT MAINTENANCE
PERSONAL CARE GIVER DONALD DAVIS EL PASO, TEXAS 2000 2006 MENU PLANNING,
MEDICATION DISBURSEMENT, TRANSPORTATION, APPOINTMENT SETTING
PERSONAL HYGIENE, PAID BILLS, AND FILED INSURANCE CLAIMS FOR PATIENT
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KELLY SERVICES EL PASO, TX 10/1995 12/1996 PACKING / ASSEMBLY, PLASTIC INJECTION
MACHINE OPERATOR
RAN AND MAINTAINED PLASTIC INJECTION MACHINE BY STARTING AND STOPPING MACHINE
WHEN THERE WERE MATERIAL ISSUES, ALERTED MAINTENANCE WHEN NECESSARY. PACKED
ITEMS THAT MACHINE PRODUCED AFTER CHECKING THE QUALITY OF THE ITEMS. PACKED ITEMS
ACCORDING TO PACKING PROCEDURES.
WEST TELECOMMUNICATIONS CUSTOMER SERVICE REPRESENTATIVES EL PASO, TX
2000 2004
MAINTAIN AND UPDATED AT&T LOCAL AND LONG DISTANCE ACCOUNTS, USE PLAN INFORMATION
TO SAVE CUSTOMERS ON THEIR MONTHLY BILL HANDLED INBOUND AND OUTBOUND CUSTOMER
SERVICE CALLS.
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