Bettye Davis

**** **** *** **** #***

Denver. CO 80216

303-***-****

SKILLS:

EXPERIENCED CUSTOMER SERVICE REPRESENTATIVE SKILLED WITH COMPUTER SYSTEMS AND

SOFTWARE ADVANCED TYPING SKILLS

SELF STARTER

GOAL ORIENTED

ENJOY WORKING WITH PEOPLE

ABLE TO FOLLOW INSTRUCTIONS AND ADHERE TO POLICIES AND PROCEDURES

KNOWLEDGE OF MEDICAL TERMINOLOGY INSURANCE VERIFICATION

BILLING AND CODING

EXCELLENT COMMUNICATION SKILLS 10 KEY BY TOUCH

EXCELLENT CUSTOMER SERVICE SKILLS

EFFICIENT

ABLE TO MULTI TASK

PUNCTUAL AND DEPENDABLE.

EDUCATION:

EL PASO JOB CORPS DATA; ENTRY CLERK, ACADEMICS, LIFE SKILLS EL PASO, TX 1986 1987

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PIMA MEDICAL INSTITUTE MEDICAL; ADMINISTRATIVE ASSISTANT (GRADUATE) TUCSON, AZ

2009 2010

UNIVERSITY OF PHOENIX BUSINESS; ONLINE CURRENTLY ATTENDING, GRADUATION DATE,

FEBRUARY 2013

SOUTH NEW HAMPSHIRE UNIVERSITY; PRESENT BACHELOR OF ARTS/ PUBLIC RELATIONS

EMPLOYMENT HISTORY:

ATTERRO HUMAN CAPITAL/CONNECT FOR HEALTH COLORADO JANUARY 2015 MARCH 2015

BENEFITS SPECIALIST/ TEMPORARY ASSIGNMENT

ENROLL CONSUMERS IN THE LAW MANDATED AFFORDABLE CARE ACT, INSURANCE PROGRAM.

MAINTAINED A NUMBER OF DATABASES, WHILE DOING RESEARCH, IN ORDER TO ASSIST IN

DETERMINING TAX CREDITS AND AVAILABLE OPTIONS FOR MEDICAL AND DENTAL COVERAGE.

OFFICE DEPOT DENVER, CO PRESENT

COPY AND PRINT SPECIALIST, CASHIER, CUSTOMER SERVICE IN SALES, ACCOUNT BILLING

KELLY CONNECT (APPLE@HOME) JUNE 14 JUNE 25 TIER 1 ADVISOR

TRAINED ON APPLE PRODUCTS IN ORDER TO SUPPORT CUSTOMERS

ONE STOP PLUS GROUP TIM ZOLLER EL PASO. TX 2013 2014

CATALOGUE SALES CUSTOMER SERVICE

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Bettye Davis

3440 PARK AVE WEST #417

Denver. CO 80216

303-***-****

COMPLETED CATALOGUE ORDERS FOR OUR CUSTOMERS, WE MAINTAIN ACCOUNTS, PROVIDE

FIRST CALL RESOLUTIONS WHILE STAYING FOCUSED ON THE BUSINESSES NEEDS BY PROVIDING

THE BEST CUSTOMER SERVICE AND MAINTAINING 100 PERCENT SCHEDULE ADHERENCE.

GENTLE DENTAL MEDICAL ADMINISTRATIVE ASSISTANT (EXTERNSHIP) 2010 PERFORMED

GENERAL OFFICE DUTIES

INTERPRETED ADMINISTRATIVE AND OPERATING POLICIES AND PROCEDURES SORTED AND

DISTRIBUTED INCOMING CORRESPONDENCE, INCLUDING FAXES EXECUTED DAILY OPERATIONS

OF FRONT OFFICE

BILLING AND CODING, FILING INSURANCE CLAIMS FOR PATIENTS, PREPARED TREATMENT ROOMS

FOR EXAMINATION OF PATIENTS VERIFIED PATIENT INSURANCE ELIGIBILITY, SUCCESSFULLY

HANDLED PATIENT INFORMATION

TELE TECH AT HOME TUCSON, AZ 2008 HELPED BEST BUY CUSTOMERS WITH ONLINE

SUPPORT.

BILLING, ACCOUNT MAINTENANCE

PERSONAL CARE GIVER DONALD DAVIS EL PASO, TEXAS 2000 2006 MENU PLANNING,

MEDICATION DISBURSEMENT, TRANSPORTATION, APPOINTMENT SETTING

PERSONAL HYGIENE, PAID BILLS, AND FILED INSURANCE CLAIMS FOR PATIENT

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KELLY SERVICES EL PASO, TX 10/1995 12/1996 PACKING / ASSEMBLY, PLASTIC INJECTION

MACHINE OPERATOR

RAN AND MAINTAINED PLASTIC INJECTION MACHINE BY STARTING AND STOPPING MACHINE

WHEN THERE WERE MATERIAL ISSUES, ALERTED MAINTENANCE WHEN NECESSARY. PACKED

ITEMS THAT MACHINE PRODUCED AFTER CHECKING THE QUALITY OF THE ITEMS. PACKED ITEMS

ACCORDING TO PACKING PROCEDURES.

WEST TELECOMMUNICATIONS CUSTOMER SERVICE REPRESENTATIVES EL PASO, TX

2000 2004

MAINTAIN AND UPDATED AT&T LOCAL AND LONG DISTANCE ACCOUNTS, USE PLAN INFORMATION

TO SAVE CUSTOMERS ON THEIR MONTHLY BILL HANDLED INBOUND AND OUTBOUND CUSTOMER

SERVICE CALLS.

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