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Customer Service Technician

Location:
Austin, TX
Posted:
April 01, 2015

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Resume:

Nathan E. Conlon

**** *. ******** **** *** ****

Cedar Park, Texas 78613

512-***-****

E-Mail acoz09@r.postjobfree.com

EDUCATION:

Center for Career and Technology Education May, 2005

El Paso, Texas

Andress High School

El Paso, Texas

Certifications:

A+ Microcomputer Technician Certified

OSHA Safety Certified

ACMT

Apple retina certified

Software/Hardware:

Linux

Networking Theory

HTML

Windows XP, Vista, 7, 8, Server 2003, and Server 2008

MS Office Suite 2003, 2007, 2011 and, 2013

Apple GSX

Open Office Suite

Experience:

Fry's Electronics

2010 - Current

Repaired computers and assisted with the shipping and receiving of customer’s computers, merchandised

products and assisted customers with finding products and provided advice and recommendations for

customers.

Roadie, and Light and Sound Technician

2009- 2010

Aided in the setup of Band/DJ equipment and operation of Lighting and Sound boards for Band/DJ

Volunteer, Veterans Administration Volunteer Services

2010 - 2010

Call Center Representative ACS Inc.

2009 - 2009

Trained on the Plans and Phones offered by Sprint Nextel and Provided Technical Service for iDEN tier 1

and tier 2 in the areas of Direct Connect on Nextel such as the i580 and Direct Connect on Sprint such as

the v950 renegade, Power source phones such as the ic902 and iDEN blackberries such as the 8350i curve

Lab Instructor Western Technical College

2007- 2008

Provided Labs for the A+ Certification and the N+ Certification

Field Service Technician for SanTrac Technologies

2006 –2007

Provided Warranty Service for Gateway, eMachines, Compaq, HP, Viscom, Vizio, and Alere

Trading Post “A” National Boy Scout Jamboree Ft. A.P. Hill, VA

Cashier 2005 - 2005

Provided exceptional customer service while assisting Boy Scouts and staff members. Interfaced with

Scouts and other key staff to ensure exceptional, safe, and effective camping experience for all scouts.

Responsible for handling money and purchase transactions

Lawn Care Service 2004 - 2009

Maintained neighbor’s front and back yards. Marketed Services to potential clients.

ACTIVITIES:

Researched, obtained hardware components, and assembled computer with the most efficient technology.

Eagle Scout

Vigil Honor



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