Customer Service Technician
Resume:
Nathan E. Conlon
**** *. ******** **** *** ****
Cedar Park, Texas 78613
E-Mail ********@*****.***
EDUCATION:
Center for Career and Technology Education May, 2005
El Paso, Texas
Andress High School
El Paso, Texas
Certifications:
A+ Microcomputer Technician Certified
OSHA Safety Certified
ACMT
Apple retina certified
Software/Hardware:
Linux
Networking Theory
HTML
Windows XP, Vista, 7, 8, Server 2003, and Server 2008
MS Office Suite 2003, 2007, 2011 and, 2013
Apple GSX
Open Office Suite
Experience:
Fry's Electronics
2010 - Current
Repaired computers and assisted with the shipping and receiving of customer’s computers, merchandised
products and assisted customers with finding products and provided advice and recommendations for
customers.
Roadie, and Light and Sound Technician
2009- 2010
Aided in the setup of Band/DJ equipment and operation of Lighting and Sound boards for Band/DJ
Volunteer, Veterans Administration Volunteer Services
2010 - 2010
Call Center Representative ACS Inc.
2009 - 2009
Trained on the Plans and Phones offered by Sprint Nextel and Provided Technical Service for iDEN tier 1
and tier 2 in the areas of Direct Connect on Nextel such as the i580 and Direct Connect on Sprint such as
the v950 renegade, Power source phones such as the ic902 and iDEN blackberries such as the 8350i curve
Lab Instructor Western Technical College
2007- 2008
Provided Labs for the A+ Certification and the N+ Certification
Field Service Technician for SanTrac Technologies
2006 –2007
Provided Warranty Service for Gateway, eMachines, Compaq, HP, Viscom, Vizio, and Alere
Trading Post “A” National Boy Scout Jamboree Ft. A.P. Hill, VA
Cashier 2005 - 2005
Provided exceptional customer service while assisting Boy Scouts and staff members. Interfaced with
Scouts and other key staff to ensure exceptional, safe, and effective camping experience for all scouts.
Responsible for handling money and purchase transactions
Lawn Care Service 2004 - 2009
Maintained neighbor’s front and back yards. Marketed Services to potential clients.
ACTIVITIES:
Researched, obtained hardware components, and assembled computer with the most efficient technology.
Eagle Scout
Vigil Honor
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