Technician Network

Alvaro Valderrama

**-** ***** ****** – *F ● College Point, New York 11356 ● Mobile: 917-***-**** ● *************@*****.***

Profile Summary

Motivated and qualified individual with the ability to install, configure and troubleshoot Cisco environment networks.

Networks deployment of router’s and switch’s. Proactively monitoring Lan/Wan networks to ensure maximum

availability and optimal operation of all network devices.

Technical Competency:

Technologies RIP, RIPv2, IGRP, EIGRP, OSPF, VLSM, CIDR, VLAN, RSTP, WAN PPP frame

Relay, HDLC) LAN, WLAN, DHCP, DNS, TFTP, FTP, NAT, PAT VPN (IPSec, PPTP, L2TP),

Cisco CLI, SDM, CSM CNA and CMS

Professional Experience

TELEHOUSE AMERICA – New York, New York 2013 – Present

Network Technician

Install, terminate, test and labeling of all cross connects (Cat5e/Cat6, Coax(DS3), Fiber SMF, MMF).

Escort all visiting contractors and technicians for tenant companies occupying cabinet and rack s in Data

Center.

Troubleshoot circuits with use of TBerd equipment, EXFO tester, NOYES fiber scan, Fluke tester and

perform remote hand services for customers.

Hardware install includes shelves, power strips (PDU), rails, Patch panels,Fiber FDP, Coax panels cable

management, and customer equipment (Cisco Switches, routers, Juniper equipment, KVM).

Report current service requests and project status via ticketing system, shift reports, and email.

Maintain accurate database records on cross connects and projects.

Knowledge of common network protocols such as TCP/IP

Experience with fault isolating and troubleshooting networks including LAN and WAN

FREDERICK WILDMAN & SONS – New York, New York 2012-2013

Field Technician – Contract, P/T

• Infrastructure upgrades including Wireless Controller, Router and switch’s

• Rack and stack switches, load CISCO Configurations, re-patch network switches, remove access points

from the wall enclosures and retrofit them.

• Vlan port assignment. VTP server setup and vlan distribution to client switches.

• network cabling, patch switch port’s to patch panels, verified Vlan assignment and connectivity L1 and

L2 by checking mac-address and port configurations.

• Setup of RSTP and VLAN root bridge assignment.

• Patch switch port’s to proper location in the patch panel to make sure connecting host are in the proper VLAN. Follow

up New Patch Cable Assignment installation guide in detail by following the AS-BUILT.

• Upload IOS and configuration with FTP server to the router and switch’s.

• Upgrade Firewall PIX or ASA for routes updates and ACL’s. (pix Patch)

• Setup wireless clients using windows or intel- Proset for wireless connections configurations the includes SSID

password and encryption type.

SMARTSOURCE – TECHNISOURCE NYC PROJECTS – New York, New York 2011-2012

HOME DEPOT, NY

Field Technician – Contract, P/T

• Performed PC installation / removal / assembly, including desktops, laptops, docking stations, VOIP phones, network

printers, peripherals, monitors, scanners, and network cables.

• Accountable for software and hardware upgrades and migrations.

• Replaced Wireless Switches (Catalyst 3524-PWR replaced with Catalyst 3560-24PWR (POE).

• Verified site and AS-Built.

• Documented server’s location in rack and verified UPS load power and server load balancing.

• Re-racked switches and installed new ones as needed. Installed Stack cable and console patch cord. Patch switch

ports to proper location and in patch panel to make sure connecting hosts are in the proper VLAN.

• Experience in troubleshooting wireless systems and client software.

Education

CISCO ACADEMY at QUEENS COLLEGE - Flushing, New York 2011 - 2012

CCNA, Obtained 5/2013

REFERENCES FURNISHED UPON REQUEST

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