JOHN BARAN
*********@*****.***
http://www.linkedin.com/in/baranjohn
SUMMARY
Senior Level Information Technology Manager with extensive experience in Program, Project, Relationship, and Application
Production Support management. Expertise in leading complex IT projects within a broad range of industries, including
Brokerage, Insurance, Healthcare, Manufacturing, Banking, and Consulting. Proven ability to interface with key corporate
business units including Sales and Marketing, Operations, Finance, and Compliance.
WORK EXPERIENCE
IBM, New York, NY 2013 – 2015
Project Manager
IBM Consulting Services Project Manager, Express Scripts Production Support Command Center.
• Facilitation of full production support issue management lifecycle responsibilities; management reporting,
coordination and communication supporting the Express Scripts $29.1 billion acquisition of Medco Health Solutions.
• Coordinated issue management across multiple areas of Express Scripts including; Account Management, Production
Support, Operations, IT Development, Quality Assurance and IT Senior Leadership.
MORGAN STANLEY SMITH BARNEY, New York, NY 2001 – 2012
VP/APPLICATION SUPPORT MANAGER ( 2008 – 2012 )
Managed the Performance Reporting Application Support Area. Managed a team of 27 Onshore/Offshore consultants and staff,
providing Level 2 application support for 43 applications used by 16,00 Financial Advisors. Worked in partnership with the
Business, Operations, and Development organizations.
• Implemented an ITIL V3 service catalog including best practices, incident and problem management, capacity
management, system performance management, and negotiation of SLA agreements.
• Established and led the formation of the Smith Barney Application Support organization, responsible for three business
areas: Performance Reporting; Data Warehouse/Corporate Analytics; and Compensation.
• Established and led the Morgan Stanley Performance Reporting Application Support organization.
• Managed the transition to steady state of the support of all Performance Reporting applications and resources during the
joint venture merger of Smith Barney and Morgan Stanley Wealth Management.
• Completed the transfer of support from the Morgan Stanley IT development organization. Managed all aspects
including resource planning, financial planning, vendor negotiation, knowledge transition
VP/AREA DEVELOPMENT MANAGER – PERFORMANCE & REPORTING SYSTEMS (2001-2008)
Program manager leading the development of multiple large scale marketing and performance reporting applications for Smith
Barney.
• Managed a team of 25 that developed a Unified Performance System, a three year, multi-million dollar initiative to
create a strategic Financial Performance Engine capable of supporting the 10 million accounts in Smith Barney Global
Wealth Management.
• Managed a team of 20 that developed a world class Portfolio Management System providing the 16,000 Smith Barney
brokers with the tools to conduct Client Portfolio Management, including online analytics, automated portfolio
monitoring, and a rich suite of analytical reports.
• Managed the development of a Common Proposal System, a Web Portal application that permitted the 16,000 Smith
Barney brokers to generate and execute proposals for multiple lines of business including the Consulting Group
Practice, Financial Planning, and Client Reporting resulting in the capability to create unified marketing plans for high
net worth clients.
• Served on the Client Services Technology Architecture Committee.
ADDITIONAL EXPERIENCE
REGISTRY Systems - Senior Consultant.
SUN CHEMICAL, Fort Lee NJ - Senior Project Manager. .
CHEMICAL BANK, NEW YORK, NY - VP/Senior Project Leader.
HEALTH MANAGEMENT SYSTEMS, NEW YORK, Manager of the Client Server and Internet Development Group.
TECHNICAL SKILLS
Project Management Tools : SDLC Workspace, PlanView, MS Office, MS Project
Languages : Java, COBOL
Server Side Programming : Servlets, JSP, ASP, MVC
Operating Systems : UNIX, Windows, MVS, Data Synapse Grid Computing
ETL Tools : Ab Initio
RDBMS : DB2, Sybase ASE
EDUCATION
BA, Colgate University, Hamilton NY
PROFESSIONAL DEVELOPMENT
Java Programming, Westchester Community College
Abinito Programming, Smith Barney
Android Programming, Westchester Community College