SQE
Resume:
Dennis A. Keys
***** ****** *** ***** *****, Fl *3618
*********@***.***
Certified Black Belt in Six Sigma ( QS 9000 Lead Assessor (
FDA and Aerospace Industry Experience
Responsible for Supplier Quality ( Management Experience
Experience
2013. - 2015 Honeywell Contract Employment
. SQE assigned to Aero Space. Worked with suppliers on quality
related issues with several
. Programs.
. Initiate QN's and SCAR's to drive quality improvements.
. Initiated SCAR's and managed them to completion with
acceptable corrective actions.
. Performed on site quality audits at the supplier's facilities.
. Responsible for managing Source Inspections and FAIR's.
. Charter member of the QBR team.
. Developed quality matrixes for selected suppliers and meet
with them on a quarterly basis to improve
quality on their product(s).
2012- 2012 RCA Associates
. Contract position for a medical device company.
Three month contract to work with Fresenius to insure FDA
compliance within their service and
repair office.
2011 - 2012 Theochem Labs
Tampa, Florida
. Responsible for the quality of two manufacturing facilities; Tampa
and Atlanta.
. Developed monthly reporting metrics based on the plants
performance.
. Responsible for supplier quality, tracking quality and performing
quality audits.
. Initiated a CAPA program and quality training for all employees.
. Oversaw the manufacture of a new product and customer line.
. Responsible for validating packaging changes.
2008 - 2011 Smith & Nephew Medical
Largo, Florida
. Developed, tracked and reported on complaints for Renasys a new
product line of NPWT Pumps, canisters, and kits.
. Twice made customer visits to Sparton (supplier) concerning the new
Renasys line and one trip to the service facility to review the
repair of Pumps.
. Tracked and reported on the performance from NYPRO, a new supplier
of hand pieces.
. Monthly reporting of closed out complaints for V1STA and EZ Care
lines.
. Tracked and reported on a global basis the Service and Repair
program and the Tech. Support Program.
. Performed two engineering studies, delamination of drapes and the
EZ GO Canisters breaking during shipment.
. Handle complaints on NPWT Pumps and used Pilgrim software.
. Possess working knowledge of the software programs Pilgrim and SAP.
I extract data from DHR's and generate reports on all devices in
the form of Run Charts, I-MR, and Pareto Charts.
. Developed a program that would enable customers to search on Smith
& Nephew's website to monitor the repair of their medical devices.
. My data analysis generated studies and improvements of future
generations on wound treatment devices, contaminated units,
training at the Customer Care facility and the repair facility.
. I am the lead engineer on the Service & Repair Program. From its
inception I track and report on the Service & repair Program by
origin, device, and defects. Other duties are to review and close
out the DHR's for S&R.
2007 - 2008 Soule Packaging Company
Wesley Chapel, Florida
Quality Manager & Six Sigma BB
. Responsibility for managing production quality in the packaging and
medical areas.
. Performed training on product quality to all employees.
. Responsible for supplier quality.
. Implemented ISO 9001-2000 certification
. Reduced customer complaints from 199 per year to 36
. Awarded Supplier Quality of the Year from Raytheon
. Superior Quality rating from L3Com
2005 - 2006 Tampa Armature Works (TAW)
Tampa, Florida
Quality Manager & Six Sigma BB
. Responsible for managing quality department
. Initiated projects which resulted in cost savings of $100k per year
while
improving quality.
. Performed training to all employees on quality standards.
. Worked with vendors to reduce their defects and improve the
insulation of copper wire.
1983 - 2005 Johnson Controls Battery Division
Tampa, Florida
Six Sigma Black Belt
. Responsible for supplier quality, respond to matters dealing with
suppliers and product issues.
. Set the division bench mark in responding to supplier related
issues.
. Handled all supplier concerns are dealt with in a formal documented
manner.
. QS 9000 lead assessor.
. Member of the original certification team and promoted to Quality
Department.
. Responsible for managing the quality lab.
. Directed hourly and salary employees to perform floor audits, QS
9000 internal audits, electrical and teardown labs, warranty lab,
and the chemical lab.
. Installed and programmed electronic data collectors on production
floor to better control processes.
. Trained operators in use and understanding SPC, control charts,
histograms, and Pareto charts.
. Lead quality engineer for the implementation of a new product line.
. Set up quality test stations in the plant and quality lab for this
product line.
. Responsible for pre test builds.
. Six Sigma Projects have reduced scrap and variation in our
processes saving over $570k annually.
USAF Eglin Air Force Base Ft. Walton
Beach, Florida
. Received an honorable discharge and held rank of E-4.
. Promoted to E-4 ahead of my peers.
. Supervised a crew of four to inspect and maintain F-15 type
aircraft.
. Received Secret Security Clearance.
Education
. Juran Team - Trained in the Juran philosophy
. Six Sigma Certification
. Bachelors Degree in Business Management
. ASI - American Supplier Institute - Seminar in SPC
. AS Degree in Computer Engineering Technology
Computer Skills
. Microsoft Office
. Minitab
. Visio
. Pilgrim
. SAP
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