Customer Service Engineering

RF Electronics Technician

Field of Interest: Telecommunications / Military applications

Qualifications Profile

Highly organized, solutions-oriented, and dedicated individual, with

extensive experience in research and development; equipment engineering;

digital and radio frequency electronics; and process improvement.

Skilled at overseeing maintenance activities and providing exceptional

services. Possess capability to maintain outstanding quality, safety, and

customer relations while ensuring provision of high-quality services.

Effective at providing customer needs. Armed with proficiency in wiring,

drilling, tapping, layout, and installation of new equipment. Equipped with

outstanding communication skills and multitasking abilities within a fast-

paced environment. Familiar with Microsoft Excel and Visio.

Education

Degree in Electromechanical Engineering Technology ( In Progress (Expected

Completion: Date)

GPA: 3.58 Phi Theta Kappa

Central Maine Community College, Auburn, ME

Relevant Coursework:

Digital Electronics Principles of Electronic Communications Semi-

Conductor Theory

Linear Integrated Electronics, Electrical Controls 1 and 2 Basic AC/DC

Theory Process Measurement Process Control

Programmable Logic Control Math: Algebra, Geometry, and Trigonometry

College Writing

Relevant Experience

Dielectric Communications, Raymond, ME

Engineering Technician, Field Service Installation and Repair

< Conducted the development, testing, assembly, and field installation of

the broadcast radio frequency (RF) systems for broadcasters worldwide

< Performed research and development of all systems while handling the

circuit wiring

< Maintained the equipment and update all calibrations; effectively dealt

with equipment failure or improper operation

< Oversaw the wiring for protection circuitry and system control at a

system level

< Conducted extensive field service engineering, while leading the

installation and execution of proof of performance to the end-user and

transmitter manufacturer

< Gave feedback and recommendation to the Engineering Department for

proper recordkeeping

< Performed limited machine shop work in model making for research and

development projects

< Applied excellent skills in network analyzers, signal, and time domain

analysis; antenna pattern studies; passive intermodulation products and

their elimination; and filter test

< Provided exceptional customer service to clients to ensure client

retention

< Maintained direct collaboration with staff engineers, the Engineering

Department, and customers to monitor the compliance of systems with all

end-users' needs

Career Highlights:

V Displayed proficiency in effectively producing and installing systems

along with performing emergency repair due to a failure, thereby

resulting in achieving customers satisfaction while maintaining the

company's good reputation of excellent services

V Completed all assigned projects on-time and with high quality

V Completed the development of diverse filter designs that were new to the

industrial application in broadcast radio and television

Micro Communications, Inc., Merrimack, NH

Research and Development Engineering Technician

< Executed research and development of broadband products and RF systems

for broadcast television and radio stations worldwide

< Assumed full responsibility in conducting component-level testing;

system assembly and test; as well as control circuitry and wiring of

microprocessor-controlled RF systems

< Carried out development and refinement of all filter products

< Worked with engineers and the Drafting Department in performing system

assemblies and tests, modeling, as well as design of components

< Performed field service engineering, such as consistent update of the

calibration and accurate installation of products at the customer's

site

< Guided the Engineering Department by providing technical advices

< Directed and monitored the professional training of all end-user

clients

< Consistently maintained customer's test results while monitoring its

accuracy

< Sold new products to clients and established professional working

relationship with them to ensure client retention

Career Highlights:

V Successfully developed a full band ultra-high frequency (UHF) wave guide

components broadband, which was used across the board for all

broadcasters; thereby resulting in the reduction of diverse variants of

the same components

V Resolved all engineering issues within the department, in collaboration

with all engineers

Microwave Techniques/Shivley Laboratories, Raymond, ME Bridgton, ME

Test and Assembly Technician

< Conducted assembly of all military grade RF products as well as

conducted pattern testing of the Navy's SPS-49 radar reflector and

other program-related wave guide components

< Executed accurate testing of flexible waveguide up to 12 Ghz; soldering

of copper products; as well as cleaning and pattern testing for FM

radio antenna to meet coverage needs of all customers

Career Highlights:

< Streamlined the reflectors testing procedures for the United States

Navy SPS-49, which minimized the time to test from two days to one day,

while maintaining high quality

< Served as the company's representative in dealing with all quality

control managers of the Raytheon program

< Acquired several skills and basic theory of the radio frequency

Other Experience

United States Navy, USS Belknap, CG26, Norfolk, VA

Operations Specialist

Brown Construction, Portland, ME

Form Carpenter Steel Worker

Credentials

Maine Licensed Electricians Helper #HPE20038535

Activities

Served as a volunteer to the veterans groups at school, assisting

classmates in understanding materials and processes.

Phi Theta Kappa Honor Society

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