Guy B. Wiggs

Weatherford, TX *****

E-mail: acoyno@r.postjobfree.com

OBJECTIVE

Obtain an exciting management opportunity with a growing company where

I can increase staff productivity and corporate profits by utilizing my

strong communication, people management and leadership skills

CAREER SKILLS

IT Systems Management Production/Manufacturing Systems

Project Management Distribution Center Operations

Staff WorkForce Management (WorkBrain)

Supervision/Development/Training Learning Management Systems

Business Partner (PathLore)

Relations/Training Point of Sale Systems

Custom Web base Applications

CAREER EXPERIENCE

RadioShack Corporation, Fort Worth, TX 5/95-Present

Application Manager, Senior Manager, Assistant Director - Vendor

Package Administration (6/06 - present)

Responsible for managing customer relationships, system administration,

configuration, and project oversight on the Work Force Management,

Product Content Management, Learning Management, Remedy, and internal

custom web based applications.

Perform problem analysis, requirements analysis, work prioritization

and project management for efforts impacting systems within my area of

responsibility.

Communicate with all levels of management regarding project status and

system issues.

Implemented system enhancements and upgrades providing improved help

desk operations, improved Labor Management and Scheduling, database

conversions and upgrades.

Application Manager - Sales Channel Systems (11/05 - 6/06)

Responsible for performing IT Systems Management and Project Management

for the Narda, CSC, Franchise POS.

Project manager for projects impacting systems within area of

responsibility.

Approve and prioritize all software modifications, enhancements and

resource allocation.

Interact with business partner to understand their issues and determine

action plans.

Application Manager - Sam's Club Kiosks (9/04 - 11/05)

Responsible for all IT applications required for operation of the Sam's

Kiosk business unit. Software applications included Web based POS,

Unix based Provia WMS, and all back office support applications.

Led IT acquisition efforts: Performed software inventory, identified

key business processes and partners.

Identified, selected and managed professional IT staff.

Systems Manager responsible for migration of hardware/software

environment from Scottsdale to Fort Worth. Project involved building

the entire software environment on new hardware in FW, and performing

an overnight cutover of all business processes to the new systems.

Interact with business leads for all processes, issues, project

requests, and prioritization.

Trained FW staff on security procedures, reporting systems and back

office support systems.

Guy B. Wiggs Page 2

CAREER EXPERIENCE

RadioShack Corporation - continued

Application Manager - Supply Chain Systems (1/01 - 3/05)

Responsible for the support of the Glovia Manufacturing Application,

Rockport Import/Export Software System, Retek Software System, Franchise

Software Applications, RadioShack Unlimited, National Parts and Quality

Assurance software system.

Direct the professional staff, managed projects within area of

responsibility, communicated status to senior management.

Travelled to the Orient to assist with their software selection and

integration with Fort Worth systems.

Primary contact to the Orient for all hardware, software and

communications needs.

Team Lead (9/00 - 1/01)

Responsible for coordinating all system maintenance done to the Tandy

Fulfillment and RadioShack Unlimited order processing systems.

Identified all outstanding system issues, and working with the business

team, developed and implemented a plan for resolution.

Project analyst/manager for all software enhancements. Prioritized

efforts for the development team.

Senior Programmer Analyst, Senior Programmer Analyst II (5/95 - 8/00)

Team member on several projects responsible for design, programming and

implementation of programming assignments.

Team Lead for software configuration when implementing the DM+ WMS

software application. Responsible for all identifying all locations,

equipment and processes within the distribution center and configuring the

software appropriately. Assisted with training of DC staff.

Team member responsible for the continued support of the DM+ software

after implementation. Responsibilities included regular communication to

the business partner, issue research, software configuration, software

testing, coordinate software upgrades and primary contact with software

vendor.

Team member on the Glovia software implementation project. Responsible

for design, coding, testing, implementation of the Electronic AP

interface, Vendor master file conversion, and EDI interfaces to other

RadioShack systems.

Team member on Anchor WMS project, responsible for final system testing

and design, code, test the Physical Inventory functions of the

application.

FoxMeyer Drug Company, Carrollton, TX - System Analyst (10/92-5/95)

Team Lead responsible for acquisition, IT systems enhancements, support

and eventual decommissioning of the FoxMeyer-Harris IBM mainframe system.

Price Waterhouse, Dallas TX - Staff Consultant, Senior Consultant

(02/90-10/92)

Lead consultant during the development, implementation, and user training

for the Production subsystem of the Premas oil and gas accounting system.

Developed Train the Trainer classes on Production/Volume Allocation

systems.

Trained team members on debugging tools and concepts

Lennox Industries, Dallas TX - Programmer, Programmer Analyst I

(10/87-2/90)

Team member responsible for maintenance and enhancements of the Corporate

Inventory Forecasting and Inventory Management system.

Performed analysis, design, construction, testing and support of custom

Cobol/Mainframe applications.

EDUCATION

B.B.A, Business Analysis, Texas A&M University, 1987

A.A., Associate of Arts, Weatherford College, 1984

REFERENCES PROVIDED UPON REQUEST

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