Customer Service Manager

Erik Krasowski

E: ****.*********@*****.*** P: 774-***-****

** **** **. ******, ** 02122

PROFESSIONAL EXPERIENCE

Berkeley Point Capital

Escrow Analyst (December 2013 - present)

. Formulate escrow account analysis to determine future monthly payments

for a commercial loan portfolio exceeding $26 billion

. Process insurance payments from escrow after reviewing loan documents

to ensure coverage complies with agency guidelines

. Pay tax bills from escrow after consulting appraisal and tax documents

to verify parcel and rates

. Display high level of customer service during daily interaction with

mortgage borrowers

. Initiated multiple functions to streamline job procedures as position

was previously outsourced

Krasowski Real Estate LLC

Principal/Project Manager (December 2012 - present)

. Real estate investment business formed by my brother and I under which

we successfully navigated the buying process, due diligence, loan

agreements and acquisition of 2 multifamily homes in the Boston area

. Managed $100,000 renovation project of 2 family Dorchester home which

was successfully converted and sold as condominiums

. Individually manage all property operations of 3 family home also in

Dorchester including lease agreements, rent collection, maintenance,

etc. resulting in $1200 per month profit

IPS Commercial Real Estate

Assistant Property Manager (Part time: August 2013 - December 2013)

. Worked with Property Manager of 65 unit apartment building on matters

including lease agreements, inspections, rent collection, accounts

payable/receivable

. Processed a high volume of accounts payable entries in MRI management

system and made corresponding entries after bill payments

. Recorded accounts receivable entries (rent, late fees, damage charges)

and matching entry as payment was received

State Street Corporation

Fund Accountant: Associate 2 (December 2011 - December 2013)

. Supported 100% NAV accuracy by strictly maintaining the income portion

of mutual funds

. Oversaw and ensured accuracy of Associate 1 daily accounting practices

. Solved system vs. Bloomberg data discrepancies using excel macros,

general ledger and Bloomberg terminal

. On boarded and trained multiple new hire Associate 1 employees

EDUCATION

University of Massachusetts - Amherst

Isenberg School of Management: Bachelor of Business Administration May 2010

Graduate

. Concentration: Finance - Cum. GPA: 3.4

Licensed Massachusetts Real Estate Salesperson

. Classes taken at Massachusetts Academy of Real Estate

Pembroke High School: Varsity Soccer Team Capitan

TECHNICAL SKILLS

. Enterprise Loan Servicing System, MRI Property Management Software,

Microsoft Office (Word, Excel, Outlook, PowerPoint), Aviva Host

Accounting Software, NAV Alert Accounting Software, Bloomberg

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