Customer Service Sales
Resume:
Channing Danielle Hayes
Fort Washington, MD 20744
Mobile: 301-***-****
Home: 301-***-****
Email: ********.*.*****@*****.***
WORK EXPERIENCE: Hugo Boss
Arlington, VA
American Income Life Insurance Company 11/2012 - 01/2013
Beltsville, MD 20705 Sunglass Hut
October 2014 - Present Arlington, VA United States
12/2011 - 11/2012
Benefits Director Bachrach
Arlington, VA United States
• Licensed Insurance Agent in Maryland, District of Columbia & Virginia, serving Union and
08/07-01/09
Credit Unions.
Vector Marketing Corporation
• Eagerly providing a niche marketplace selling supplemental life insurance products to members
Long Beach, CA
of labor unions.
• Develop long-term relationships with clients 10/2009 - 12/2009
and meet clients where they are most comfortable --
their home.
Sales Representative/ Operating Assistant
Perry Street Preparatory Public Charter
Washington, DC 20018
•Accountable for handling large amounts of cash; process daily transa
08/2013 - 8/21/2014
•Display great customer service to assist customers with their question
•Restock and maintain clean and healthy work environment.
Dedicated Aide/Paraprofessional
• for customers to help ensure that their retail experience is a professio
TACT 2 Certified (2013)
• Process and track weekly shipments to and from the store.
• Supported creation of environments and instructional opportunities that meet needs of diverse
• Lead inventory checks and consistently maintain the inventory datab
learners. • Process nightly bank logs and closing reports of the store’s petty cas
• Provided individualized behavior and academic support to improve children's achievement of
• Participate in weekly conference calls.
individual academic and behavioral goals and consistently implemented behavioral closing of the store bi-weekly.
• Responsible for the opening and and academic
strategies outlined in in support of children's IEP • Trained new hires/managers on operation of register, processing ship
goals.
• Used information and data from a variety of sources to compliance children's instructional HR policies and procedu
• Ensured understand of all store, safety and needs
and progress against IEP goals and maintain records and documentation workloads and delegate accordingly and grasp
• Planned and prioritize
• Ensured a safe, clean, attractive and engaging centers-based classroomup appointments with existing and potential
• Responsible for setting that encourages both
exploration and complex play for children with special needs.
• Fostered tolerance and sense of community in classrooms, modeling and explicitly teaching
acceptance and appreciation of others and Actively participated in professional development
opportunities provided.
• Planned collaboratively and shared ideas and resources with instructional team to evaluate
instructional effectiveness and to modify instructional approaches based on feedback.
• Maintained confidentiality and treatment of all information regarding children and families.
• Distributed and collected workbooks, papers, and other materials for instruction consisting of
checking notebooks, correct papers, and supervise testing and make-up work, as assigned by the
teacher and record scholar’s attendance to maintain same high level of ethical behavior and
confidentiality of information about scholars as is expected of fully licensed teachers.
Work
Strickland Funeral Services
Temple Hills, MD 20748
05/2008 - 08/2009
Office Assistant
• Designated point of contact for new clients.
• Assisted grieving families during their time of need.
• Responsible for scheduling and organizing memorial services inform
• Respectfully and efficiently transported remains of the deceased, cas
• Occasionally assisted in the dressing and maintaining of the decease
• Handling, processing and organizing necessary documents of import
• Managed personal information of the deceased which included all vi
• Provided document processing in all stages, which included copying
Miller & Long Inc.
Bethesda, MD
06/2003 - 08/2006
Payroll Office Assistant
Responsible for processing weekly payroll documents for more than
Maintained continuous notifications with timekeepers by collecting p
process companies candidates.
Assisted Human Resources division with managing employee files.
Utilized Microsoft Excel, Microsoft Access, Microsoft PowerPoint, a
Accurately filed, faxed, and emailed timekeepers with information ne
Answered and responded to all employee based calls relating to payr
Processed pertinent Human Resource documents.
Coordinated all pre-employment drug screenings for all new hires.
Categorized incoming mail and responded to garnishment requests fr
Education Cypress College, Cypress, CA
Associate's Degree, May 2010
Major: Liberal Arts (Communication)
Gwynn Park High School
Brandywine, MD
Diploma, May 2005
University of District of Columbia
Washington, DC
Present
Major: Mortuary Science
Skills Microsoft Word, Outlook, Power Point, Access, Excel, Outlook
Typing 50 WPM
Accomplishments Completed over 500 community service hours
Cashiers Award
Sales Associate Award
Dean’s List, 2008
TACT 2 Certified (2013)
Outstanding Performance Award for sales achievement
REFERENCES UPON REQUEST
References: Name Employer Title Phone
Michael Perry Joint Base Sports Director
Anacostia Bowling
Alisha Forby US Department of Defense Trade
States Controlled Analyst
Amzatu Fadika Amidon Bowen Special Education
Elementary Teacher
5th & 8th Grade
Betty Colson Perry St. Prep
English Teacher Indicates professional reference
For: Ms. Hayes
From: Mrs. Betty Colson
Lead Teacher/5th Grade ELA
To Whom It May Concern:
I worked with Ms. Hayes during the 2014-2015 Fifth Grade year. Ms. Hayes was assigned as a
Dedicated Aide to a Fifth Grade student. I found Ms. Hayes to be dependable and fair with our students.
The students grew to respect and depend upon her accountability and integrity.
Mrs. Hayes was assigned to one student. However, she was able to place her student within another group
and provide support to the entire group of students. The benefits to the group were twofold. Her actions
provide an air of equality to all of students in the group. Plus, she was able to maintain a strong working
environment that to keep the students focused and on track.
The working relationship she established with her identified student also existed with many of the
students in the Fifth Grade. I believe Hayes’ sense of humor played a major role in the student’s positive
behaviors. This served as a means of encouraging the parents to be more involved with the class and the
PTSA.
In addition to monitoring her student’s academic performance and her behavior, Ms. Hayes provides an
enormous amount of support in the preparation process of my class. She added additional support with
our technology infusion. The application of technology in our Reading and Language Arts classes was
most effective for our highly diverse population.
Ms. Bell provided an enormous amount of support in many areas. The students were able to utilize her
skills, the extra time and support. We all benefited from her presence.
Respectfully,
Ms. Colson
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