Maggie T. Jimoh
PH: 780-***-**** Email ******.*****@*****.***
Career objective: - I am seeking a competitive and challenging environment, where I can grow
professionally and personally and to establish a career for myself.
Personal Characteristics: Core Competencies:
Proven integrity and ethics Approaches challenging tasks with a
Ability to think critically, creatively and "can-do" attitude
ability to make difficult decisions in a
strategically
Responsible, reliable, flexible and timely manner
Pays close attention to detail, accuracy
trustworthy.
Strong team player, Open minded, and and completeness
Organizes and delivers information
Self-motivated
Confident, Energetic, Dependable and appropriately written, verbal,
presentation skills
Hardworking individual
Responds constructively to emotional
Enthusiastic approach to all tasks, big
situations, high pressure and conflict.
and small
Work Experience
Radisson Hotel and Convention Centre Edmonton
Events and Catering Coordinator Edmonton AB June 2014 – Present
Organize convention bookings from date of booking to departure, including meeting
requirements, guest room requirements, guest room pickup, food & beverage and audio visual
Works closely with the F&B/Sales Managers to ensure all contractual terms agreed upon are
carried out and maximizes function space for the highest profitability of the hotel.
Create and distribute clear, accurate and concise Banquet Event Orders that convey client needs
with extreme attention to detail, resulting in total client satisfaction.
Meet with catering and event clients prior to event start to reconfirm final attendance, meal
schedule and other last minute changes, if any, communicating changes to other departments.
Utilize effective Customer Relationship Management techniques i.e. Delphi and other initiatives
to build and maintain relationships with Radisson Hotel and Convention Centre Edmonton active
and potential clientele.
Edmonton Hotel and Convention Centre
Sales & Marketing Assistant Edmonton AB June 2013 – June 2014
Keeping the marketing database up-to-date by inputting new data, updating old records and
performing cross checks
Response to RFP leads, Meeting Brokers leads, group hotel accommodation blocking
Developing and maintaining relationships with vendors and community partners
Updating the company’s Facebook, Twitter and LinkedIn accounts
Prepare collateral for distribution using templates, various graphics programs, online and email
tools to promote Edmonton Hotel and convention Centre
Work with GM in the development of a marketing plan (objectives, critical success factors,
SWOT analysis, and competitive analysis).
The Westin Harbour Castle - Starwood Hotels and Resorts
Guest Service Agent Toronto ON August 2011 – February 2013
Accommodate guests by making them feel welcome, informed, and cared for during the entire
length of their stay
Registers guests into the hotel in a prompt and courteous manner. Prepares for group check in
and out and VIP arrivals; becomes informed of events and functions in the hotel during the shift.
Co-ordination and communication with different departments - Reservations, Maintenance,
Housekeeping, Food & Beverage, Night Audit, and Sales to ensure the smooth flow of accurate
information
Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of
major problems, complaints, disturbances.
Leonardo Inc
Marketing consultant- Hotel Online Merchandising Toronto ON January 2011 – October 2011
Booked and conducted web-meetings with hotel’s director of sales and marketing teams to map
out online marketing strategies.
Conduct various prospecting, cold calling, setting appointments with prospects, presenting
programs, and delivering a sales quota, and lead referrals, etc.
Utilize the pro sell professional selling system and the use of Salesforce.
Collaborated with team to research the eTourism industry and online visual content for hotels
along with SEO and social networking techniques.
Increase product adoption by helping customers leverage the VBrochure system to effectively
merchandise their hotels online
Technical skills
• Word and Excel, QuickBooks, Outlook, PowerPoint, Excel, Access
• Skilled in Simply Accounting, QuickBooks, PeopleSoft Oracle and Database Management
•Admin Skills: Scan/indexing, copying, faxing, filling, requisitioning and share-outlook calendaring
• Salesforce, Galaxy, Light Speed, I hotelier Reservation,
• Opera Management, Caterease and Meeting matrix, meeting broker & Delphi
• Guest folio, Caterease, Cvent, and RFP leads,
• Social Media Platforms- Twitter, – Blogger, Facebook, Pinterest,
• Instagram, Foursquare, YouTube, Trip advisor, Flickr
Education
University of Alberta faculty of extension Occupational health & safety expected
University of Alberta Faculty of extension Human Resource Management 2012 -2014
Nipissing University Bachelor of Business Administration 2006 -2010
3yrs plan
Working towards becoming a CHRP
Reference available upon request