Medical Assistant Customer Service

Janie Peña

Career Objective

Focused, driven, and motivated recent college graduate and recently certified medical assistant seeking job where I

may use my knowledge of medical skills to provide exceptional patient care.

Academic Qualifications

MedCare Healthcare Institute-Lawrenceville, GA, 2014

Certified Clinical Medical Assistant Certificate

University of Georgia-Athens, GA, 2014

Bachelor of Science, Psychology

Gainesville State College- Oakwood, GA, 2012

Associate of Science, Pre-medical studies

East Jackson Comprehensive High School-Commerce, GA, 2009

High School Diploma

Key Qualifications

• First Aid/CPR certified, current, American Heart Association

• Certified Clinical Medical Assistant through NHA

• Bilingual: English and Spanish

• Knowledge of medical terminology

Work History

SP Plus Healthcare Services Athens, GA October 2011-June 2012/February 2013-September 2013

Athens Regional Medical Center

Attendant

• Greeted visitors in a professional and polite manner

• Worked efficiently and accurately while operating a cash register to ensure smooth check out

• Handled visitors’ requests and complaints while maintaining a calm attitude during high volume work times

and challenging situations

• Directed patients and visitors to appropriate hospital locations and parking garages in a courteous and helpful

manner

• Offered wheelchair assistance to patients coming into the hospital and transported them when needed

Volunteer Experience

Grandview Nursing Home, 2010

Athens, GA

• Assisted residents by transporting them to different areas in the facility

• Delivered mail to resident rooms

• Assisted residents during smaller daily activities such as eating and reading

OASIS Catolico, 2012-2013

Athens, GA

Tutor

• Explained complex concepts using easy-to-understand terms

• Developed action plans with little or no assistance according to student’s and educator’s academic goals

• Worked effectively with student with diverse learning needs

Activities

Gainesville State College Leadership Conference, Spanish Club, MEDLIFE, Shop with a Bulldawg (SWAB), Pre-

Physician Assistant Club, IMPACT UGA, Gamma Sigma Sigma National Service Sorority

Janie Peña

202 Hunters Ridge Lane Nicholson, GA 30565

Phone: 706-***-**** E-Mail: **********@*****.***

Contact this candidate