Customer Service Medical Assistant

Christy Nelson

**********@*****.*** 615-***-****)

Murfreesboro, TN

Objective

Seeking a career with a stable company that I can utilize my customer service

skills and dispatching experience to their benefit.

Customer Service Experience

Dispatcher, Snelling (contract assignment with transportation client),

February 2015-March 2015

• Dispatched drivers

• Answered and Managed high volume of incoming calls

• Provided Customer service

• Assisted drivers with problem resolutions while on route for residential,

commercial, and roll-off lines of business

• Handled incoming service orders, direct drivers, and resolved service

issues

Customer Service Representative, Researcher, May 2014-October 2014

Answered inbound calls

Completed employment verifications for major corporations

Data entry

Researched employment records

Dispatcher, D&P Trucking, LLC, August 2012-December 2014

Dispatched drivers

Assisted in coordinating routes

Answered all incoming calls

Provided Customer service

Medical Assistant, Dr. Cintron Internal Medicine, October 2010-April 2012

Developed patient care plans

Completed assessments, evaluations and nursing diagnoses

Documented progress of clinical trials

Assisted patients with medications

Press Operator, Federal Mogual, August 2002-October 2010

Ran press making automotive brake parts

Quality control

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