Customer Service Sales

Justin P. Greve 587-***-**** ~ ***********@*******.***

*** ******** ***** *.*., Calgary

Profile

I am a reliable, self-motivated, dedicated employee who is committed to exceptional customer

service and personal performance. I thrive in fast-paced environments and work well under

minimal supervision. Strong leadership qualities are paired with excellent communicative skills,

resulting in a team player with the necessary drive to generate a successful customer care

environment. Technical proficiency in MS Word, Excel, and PowerPoint.

Professional Experience

MASTER LOCK CANADA, Calgary, Alberta April-October 2014

Territory Sales Representative / Alberta, Saskatchewan and Winnipeg

~ A focus on developing growing the Security and Door Hardware Division

~ Develop individualized business models with key Distributors; work with Distributors to

implement our mutual goals with their clients

~ Regular efforts geared towards end user development which often called for presentations,

partnered end user calls and routine follow up.

~Security segment specialist for the Master Lock Canada Team

MUL-T-LOCK CANADA, Calgary, Alberta 2011-2014

Regional Sales Representative / Alberta, Saskatchewan & Winnipeg Territory Manager

~Work to develop a level of credibility and trust, thereby creating brand loyalty, through

consistency and product expertise

~ Weekly one-on-one development meetings with President of Canada to maintain and develop

existing relationships while cultivating new opportunities

~Responsibilities include weekly sales and product training seminars geared toward Seven Seals

Certification for vendor technicians

~ Train new staff in my sales philosophy and strategy

Territory Sales:

2011: $720,000.00 (employed from April to December)

2012: $860,000.00

2013: $960,000.00

#1 SALESMAN IN CANADA FOR 2012 AND 2013

TIMBERTOWN BUILDING CENTRES LTD., Calgary, Alberta 2007-2011

Inside Sales Associate

~ Customer Service Representative who’s purpose was to advise both residential and

commercial clientele on products and procedures with the goal of generating sales with

consistent evidence of improvement

~ On-site estimates to extend the customer service experience and demonstrate out-of-office

proficiency

~ Responsibilities included: providing expert advice, taking orders, processing payments, and

acting as liaison between the customer and commercial contractor.

~ Significant product knowledge in interior and exterior applications regarding a diverse range of

flooring and lumber products, both specialized and standard varieties

~ Door shop supervisor

~First year sales: 1.1 million (generated from zero contact list)

~Second to Fifth year sales: between 1.3 and 1.5 million yearly – steady sales maintenance

through a recession with a higher gross profit year over year

Education

Bishop Grandin High School

2000

Professional Development

I have participated in numerous professional development seminars and sales conferences geared

towards product knowledge, sales and customer service skills development. Lecture-style

training, paired with participatory case studies.

Volunteer Experience

Western Canadian Gun Fighters Stunt Club

2008-Present

~ Performing Old West style stunt shows for various corporation and public events.

~ Both in-town and out-of-town performances

*Personal and Professional references are available upon request

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