Customer Service Human Resources

Dorothy weaver

*** *. **** ****** ******, Ala. **603 {251}-753-8766 Email: **********@*******.***

Career Identity: Excellent motivational instructor with dynamic interpersonal skills. Highly principled and deeply

committed professional who passionately works to foster a cohesive leaning atmosphere. Exceptional advocate and

loyal patron.

EXPERIENCE:

08/04/14-Present: Mobile County Health Department Mobile, Al.

Curriculum Facilitator/Classroom Instructor:

• Thoroughly imparted pertinent information pertaining to, abstinence based evidence curriculum to local high

school students. Developed and maintained positive rapport with teachers, students and parents. Conducted

both pre and post test evaluation for documentation comparison in a timely manner. Advised students on

academic and career goals. Observed and preserved classroom behavior performance. Encouraged students to

further their education and abstain from risky behavior. Equipped both parents and students with much needed

resources and knowledge on issues regarding both teens and parents. Recorded and verified certification of

federal guidelines.

12/18/13 to 07/03/14 TCR Team One/Mobile County Department of Mobile, Al.

Human Resources

Job Readiness Instructor/Family Support Specialist:

• Provide supported services to clients who are in need of mentoring, guidance and information in order to

become self-sufficient. Instructed clients in relevant job skills strategies. Fortified interpersonal abilities and

devised plans for job-readiness. Discreetly counsel and assist clients on issues of personal concern, while

working closely with actual Case Manager. Facilitated in compiling important state regulated forms.

Registered with local community agencies to acquire incentives for clients and developed an open dialogue on

the urgency of continuing family monitoring. Encouraged and assisted in the enrollment of clients to local post

secondary schools to further their academic endeavors. Maintain classroom decorum, implemented daily lesson

plans to increase concentration, input and progress client accountability. Devised behavior modification plans

for parents of at risk children. Accompanied parents to court hearings and conferences. Assisted clients in

completion of job applications, resumes and cover letters. Escorted clients to doctor visits, and job interviews.

5/23/2011 to 5/31/2012 Mobile County Public Schools System Mobile, Al.

• Parent Organizer:

• Contracted with local service agencies to gain needed resources for school, students and parents. Scheduled and

organized monthly informal parent seminars. Completed quarterly baseline data reports. Designed and forwarded

monthly newsletters that provided vital information for parents. Bridge gap between school and home by working

discreetly with administration, teachers and parents. Appropriately maintain federal documentation. Attended

mandatory training and completed all required assignments as deemed necessary by the principal. Responsibly

worked for the betterment of parent involvement. Enthusiastically increased parent participation and attendance at

school.

Career’s Inc/Mobile County Department of

3/9/2009 to 4/23/2010 Mobile, Al.

Human Resources

Program Facilitator/Classroom Instructor:

• Administered and supervised program to assist TANF recipients to reenter the workforce with both hard and

soft skills that would, enable students to become responsible and potential employees. Executed daily aptitude

exams to strengthen reading comprehension and fluency. Redirected students on proper attire for job

interviews. Prepared participants for expected employee etiquette. Conferred with class on issues concerning

women in the workplace. Provided training in various areas of skills such as computers and customer service,

along with basic office settings. Encouraged clients to complete their education. Organized and reserved

weekly and monthly state reports. Sustained classroom decorum and governed fellow staff efficiently. Created

seminars for pupils with local community representatives who could offer guidance and information. Solicited

and secured activity sponsors, organized transportation for clients and developed lively programs that resulted

in high attendance, far surpassing projection for the fiscal year. Indentified the need of personal mentors for

supportive services. Instituted high expectation for clients. Constantly sought new ways to improve instruction.

Purposely built strong bond with clients in order to inspire a shared commitment for a high quality of life.

2/5/2007 to Present Crittenton Youth Services Mobile, Al.

Youth At Risk Advisor/Parent Educator:

• Vigorously interacts with the school age population of local school system, community support organizations

and local churches. As a visiting lecturer, present relevant discussions on an array of issues pertinent to

youth such as self esteem, peer pressure, anger/attitude management, bullying, drug/alcohol abuse and teen

risky behaviors. Conducted classes on Will to Wait, Healthy Relationships and Parenting with a Purpose.

Professionally communicated with school officials. Supplied parents and students with basic fundamental

information. Successfully obtained an increase of parental involvement. Continuously offers support and

counsel to parents through group meetings as well as one-on one when needed.

Parents as Partners In Education of

10/16/2006 to 2/2/2007 Mobile, Al.

Alabama

Parent Educator:

• Networked with local support businesses to present workshops to parents whose children were considered at

risk. Accompanied parents on a regular basis to parent/teacher conferences. Served as an advocate for parents

who had children with special needs. Informed parents of their rights according to the No Child Left Behind

Law. Assisted parents in reuniting with their children who had become a ward of the state. Helped connect

parents of troubled children to agencies and local officials for support purposes. Collected and analyzed data

essential to the needs of families. Proficiently exhibited a positive image of corporation at local and state

levels. Established and managed a Parent GED Program and Workforce Training Classes.

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• 12/11/1989 to 10/13/ 2006 Mobile County Public Schools System Mobile, Al.

Various Positions: Parent Educator, Special Ed IEP Para-Professional, Instructional Inclusionist and Support

Reading Specialist-

• Competently carried out prescribed daily lesson plans by working with students and fellow teachers. Assisted

in providing an atmosphere that was conducive for learning. Carefully instituted a nurturing environment

that produced capable students. Engaged parents in outlet for hands on training parenting skills.

Distributed updated parent literature. Personally and diligently worked with parents on the latest learning

techniques for their children. As Parent Educator; recorded, completed and filed parent documentation.

Guided and lead discussions on parenting matters.

EDUCATION:

1988 to 1989 Bishop State Community College Mobile, Al.

Early Childhood Education Certificate Degree

2007 to Present Crittenton Youth Services Mobile, Al.

Trained Certified Program Curriculum Facilitator of:

Focus on the Family: Teaching Children Healthy Sex Education

Christian Sex Education: God’s Design for Sex

Relationship Smarts for Healthy Relationships

Media Madness for Parents and Children

Will To Wait

2009 to 2010 National Parenting Education Network Mobile, Al.

Professional Training Organization

The Alabama Cooperative Extensive System

Family Social Science Certificate Degree

Summer Session Mobile County Health Department Mobile, Al.

2014 Center For Control Disease of Atlanta

Trained Certified Program Curriculum Facilitator of:

Making Proud Choices Abstinence Plus

Project AIM: Career Planning for High School Students

E NDORSEMENTS:

References are available on request.

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