Customer Service Manager

Location:

Posted:

March 30, 2015

Nolan C. Tuck

********@*****.****.***

Colorado Springs, CO 80915 719-***-****

QUALIFICATIONS: Leadership - produced dramatic improvement in customer

service and safety metrics while leading assigned intern

team at Walt Disney World, FL.

Mentorship - coached student athletes to compete and

win; officiated local area track meets as Assistant High

School Track Coach. Trained new employees in retail

operations and customer service as retail store manager.

Commitment to Excellence - competed as an NCAA student-

athlete in high jump competition; set a personal record

of 7'0."

Community Service - organized yearly neighborhood

Halloween haunted houses and New Years social events;

strengthened residents neighborhood awareness and sense

of community.

Responsibility - trusted with cash deposits and nightly

EXPERIENCE: NCAA Student-Athlete, Retail Store Manager

Aug 11 - Present University of Northern Colorado, Greely, Colorado

Graduate

Bachelors Degree in Communication, focusing on

organizational communication.

Jan 11 - Jul 11 Walt Disney World, Orlando, FL

Intern, Customer Service and Customer Relations

Oversaw safe operation of theme park rides and attractions.

Aug 08 - Dec 10 Adams State College, Alamosa, CO

Student, NCAA Competitor

Jun 06 - Jul 08 Game Crazy, Colorado Springs, CO

Manager, Retail Sales and Customer Service

Responsible for sales, inventory and training new employees.

EDUCATION: Attending University of Northern Colorado, Greeley, CO

Liberty High School, Colorado Springs, CO

ACHIEVEMENTS: 2007 Colorado State High School Champion, High Jump

Competition