Manager Project

Craig

French

Happy Valley, OR ***** 503-***-**** ********@*****.***

Director Operations General Manager

ü Efficiency & Productivity Gains ü Profit Generation ü Strategic Planning

~ Successful people do what others don’t want to do ~

Motivated and accomplished with over ten years of management experience. A successful

leader with vision and leadership to direct operations, distinct increases in productivity, process,

efficiency, and the bottom-line. Leadership coupled with strong communication has resulted in

adhering to timelines and budgets while delivering quality. An expert in tactical execution,

combining financial and business planning; overall, resulting in long-term gains in performance,

revenue, and profitability.

Recent Career Highlights

§ Track record of promotions with increased responsibility due to reduced operational costs

and better business practices, which directly produced increased profit margins.

§ Ranked number two nationally for best overall performance relating to profit margins;

44.3% average year to date.

§ Created an additional $2.7 million in net profit over prior personnel.

§ Regionally outperformed larger revenue markets while producing greater EBIDTA profits.

Strong Communication Systems Development Life Cycle

ü ü

Budgeting & Forecasting Risk Management

ü ü

Revenue Increase Emerging & Advanced Technologies

ü ü

Business Process Enhancement Project Management

ü ü

Business Development Safety Development & Adherence

ü ü

Personnel Management Quality Management

ü ü

Systems Development & Implementation Methodology Development

ü ü

Regional Director 11/2013 – 3/2015

WesTower Communications/MasTec – Clackamas, OR

Successfully managed day-to-day business and operations while creating one of our most

successful markets in the nation. Accounted for the overall safety, quality, financials, production,

schedules, inventory, resources, and customer satisfaction. Set expectations for Operations and

established project management objectives. Created safety incentives to ensure safety

awareness minimizing workers compensation claims. Created crew-scheduling software to

enable effect workflow.

§ Managed a $20 million/year P&L

§ Created a 44.3% job margin average within first year as Director

§ 23% EBITA year to date

§ From 2013 – 2014 increased profits by 19.3%

§ A net profit of $2.7 million more than 2013

§ Initiated a training program

§ Launched a salary band

Senior Project Manager 6/2012 – 11/2013

WesTower Communications – Clackamas, OR

Oregon, Washington, Idaho, Utah, New Mexico, Wyoming, Alaska and Hawaii

Thrived in and was responsible for safety, quality, financial, production, schedule, inventory,

resource, and customer satisfaction. Directed and coordinated professional, technical, and non-

technical staff by establishing performance measures, goals, objectives and priorities, providing

direction and feedback, and ensuring assigned projects/tasks are completed accurately and by

the specified due date. Excelled in project estimating, contract negotiations, and change order

management. Minimized worksite risk and maintained a high level of safety on all projects.

§ Designed and developed a database to capture all financials and aspects of each project

§ Created advanced change order spreadsheet for entire project

§ Job margins of 43%

§ Liable for 100+ projects at one time

§ Established strong client relationships

§ Negotiated contracts by 16% yielding greater profitability

§ Successfully achieved and outperformed monthly goals

Program Manager 3/2011 – 6/2012

Odelia Pacific Corporation – Portland, OR

Managed process, systems and people while achieving corporate and business objectives.

Administered procedures, processes, and scoping for new projects and modifications to existing

projects. Tracked independent contractor services. Managed field construction. Supervised

documentation quality and whereabouts. Ensured all projects were closed out as specified by

the client. Enhanced accountability.

§ Developed and maintained companywide database

§ Reduced under billings by 19%

§ Effectively minimized risk

Operations Manager 4/2009 - 2/2011

J&J Solutions – Portland, OR

Oregon, California, Florida, and the Philippines

Planned, directed and coordinated the operations of the startup company. Created and enforced

benchmarks and policies; established and produced scheduling tools. Compiled, evaluated, and

created reports analyzing cost and efficiency. Managed payroll, Human Resources, and

expenses for over 90 employees. Supported managers in logistics, budget, personnel, staffing

requirements, resources, and customer satisfaction. Involved in the SDLC for our own software

development.

§ Established procedures, protocols, and company values to create a company manual

§ Reduced operational costs by 13%

§ Increased profitability with employee involvement

§ Web development

§ Boosted productivity

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