Customer Service Sales

Ryan G. Ray

***** ****** ***** **. *******, TX 770**-***-*** 1430 **********@*****.***

To: Prospective Employer Re: Dependable, Results

Driven Buyer

This letter is to express my interest in the Procurement position. Based on my exceptional office & labor

skill set, my aptitude with numerous computer applications and my comfort working in customer service, I am

certain that I would be a great addition to your team. My resume’, highlighting my dependability, dedication to my

work and ingenuity that promotes productivity, is enclosed.

I was hired as a contract employee at Dresser Rand as a Project Coordinator in July of 2011. In this role, I

handled all official correspondence between the Project Managers and our customers. I also organized meetings

and prepared documentation, when needed, for Factory Authorized Testing. During this time, I was trained on

Alere for material management and helped process Bills of Material.

In January 2012, I was promoted as a contractor to an Inside Sales Analyst/Buyer in Dresser Rand’s

Controls division. I handled all of the tactical procurement for electrical components and implemented a vendor

managed inventory system. I was hired as a permanent employee in June 2012. During my tenure as an Inside

Sales Analyst/Buyer, my responsibilities were expanded to manage in excess of six million dollars in spending a

year.

I was promoted to Buyer 1 with the Gimple Strategic Business Unit in March 2014. At Gimpel, I was

trained on Glovia for materials management. I was in control of all the tactical procurement for diversified

components, machining and outside services. I also worked to improve the strategic supplier strategy by locating

new suppliers and replacing suppliers that no longer met the standards the Gimpel Strategic Unit desired.

During my time with Lugo Marine International, I was steadily promoted within the company. I began as

a helper and later I progressed to Safety Inspector after that I was promoted to Project Foreman. As Project

Foreman I collaborated with the stevedores at the ports to devise the most effective and safest methods of

unloading, loading and securing freight onto barges and rail cars for transport. I oversaw a team of welders and

helpers to ensure that projects were completed in a safe and timely manner. I was then moved into the office part

time where I assisted the logistics coordinator in project planning and endorsed operations sales to new and

established customers.

I began working with Toys “R” Us as a seasonal worker for the upcoming holiday season and was retained

as a full time, permanent hire employee after demonstrating reliability, enthusiasm and strong product knowledge.

I rotated throughout all store sections and gained further product knowledge that I applied toward excellent

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Ryan G. Ray

17243 Dakota Ridge Dr. Houston, TX 770**-***-*** 1430 **********@*****.***

customer service, which in turn boosted sales. I was promoted to Stockroom Supervisor where I oversaw product

deliveries and unloading and directed where and how to most efficiently store each product. I also reported any

inventory discrepancies to the corporate office.

I am excited about the prospects that a position on your staff could present and am confident in my ability

to help your company perform at the highest level of productivity. I look forward to scheduling a time to meet with

you in person to review my qualifications in further detail.

Best regards,

Ryan Ray

Business Professional

Dedicated & technically skilled business professional with a versatile Buyer in both electronics and machining; and labor

skill set developed through experience as a Retail Sales Associate, Stockroom Supervisor, Project Foreman Inside Sales

Analyst & Buyer. Excel in resolving employer challenges with innovative solutions, systems & process improvements with a

self starting work ethic, detail oriented & organized personality that has proven to increase efficiency, customer satisfaction

& the bottom line. Offer intermediate to advanced computer skills in MS Office Suite & other applications/systems.

Key Office Skills

Cultivate & Maintain Inventory Management Report & Document Preparation

Lean Sigma Yellow Belt Certified

Supplier Relationships Quotations – Customer/Vendor

Glovia Nuance PDF Writer

Alere

Employment History

Dresser Rand, Houston, TX July 2011 – February 2015

Sourcing Specialist

Promoted from Project Coordinator in January 2012. Promoted from Buyer/Inside Sales Analyst in May 2014. Receive and

handle all customer parts orders from Quote to Purchase Order to shipping. Purchase needed parts and coordinate orders.

Currently handle up $6 Million+ in yearly spend. I handled all material management for diversified components. Mange

the on time delivery reports for our most used suppliers. Manage the monthly and year to date spend report. Expedited all

necessary items. Source parts and new process providers, coordinated orders for all machining, and diversified components.

Cultivate and maintain excellent working relationships with all my suppliers.

Lugo Marine International, Houston, TX June 2007 August 2010

Project Foreman

Oversee the loading of heavy lift cargo and freight from ships onto rail cars and barges. Inspect cargo and welding prior to

railroad inspections to ensure secure placement and proper restraints of all freight. Complete inspection paperwork for

customers. Assist in repositioning heavy materials with the use of a forklift. Fire watchman and assist in putting out small

welding fires. Moved into the office part time in January 2009 and assisted with sales and project planning.

Toys “R” Us, Webster, TX October 2003 – April 2007

Stockroom Supervisor

Permanently hired from seasonal help after the 2003 holiday season. Operated in all sections of the store; bicycles,

boys/girls/juvenile/infant toys, cashier, guest services, R zone and stockroom. Promoted to Stockroom Supervisor in

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Ryan G. Ray

17243 Dakota Ridge Dr. Houston, TX 770**-***-*** 1430 **********@*****.***

September 2004. Supervised the unloading of the delivery truck, configured the stockroom. Completed paperwork and

inventory for all deliveries, reported any discrepancies to the corporate office.

Education

Lutheran South Academy – High School Diploma

Houston, TX

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Lone Star College – Associate of Arts (Cum Laude)

Cypress,

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TX

University of Houston Downtown – Bachelor of Business in Supply Chain Mgmt

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Houston, TX

References

Peter Van De Brook Commodity Manager Americas for Dresser Rand 713-***-****

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Eddie Lugo President of Lugo Marine International 832-***-****

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Anthony Fugazi Logistics Coordinator at British Petroleum 281-***-****

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