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Customer Service Human Resource

Location:
Houston, TX
Posted:
March 31, 2015

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Resume:

Krystle M. Jeffery

***** ***** *****

Katy, TX **449

713-***-****

acoy79@r.postjobfree.com

CAREER PROFILE

Experienced and dedicated Human Resources Representative with a solid

background in developing and managing all aspects of HR functions.

Organized and detailed with highly regarded interpersonal skills as well as

able to provide appropriate counseling on a wide variety of concerns.

Proficient in Microsoft Suite.

EDUCATION Bachelors of Arts Business Administration and Management 2014

Masters of Organizational Management with

Concentration of Human Resource- December 2015

Related Coursework: Human Resource Management

Strategic Management and Policy

CORE KNOWLEDGE AND SKILLS

Recruiting and Screening Performance Evaluation

Policies/Procedures

Benefits and Compensation EEOC and FMLA Employee

Relations/Employment Law

Payroll Processing Confidential Record Keeping CRM

Implementation (Microsoft Dynamics CRM)

PROFESSIONAL EXPERIENCE

TPI Staffing - Accounting Coordinator July 2014 -

January 2015

. Review and import employee timecards into designated

systems

. Create and update queries using mandated software(SQL)

. Ensure accuracy of payroll records by maintaining database

with status changes, tax withholdings, deductions, etc.

. Process electronic and manual timecards and worksheets to

insure accurate and timely payroll and invoicing

. Prepare and submit monthly Worker's Compensation report to

insurance carriers

. Create Crystal Reports to process and confirm accuracy of

payroll data

Future Pipe Industries - Marketing Administrator January

2013 - November 2013

. Coordinate and execute professional exhibits for Sales and

Marketing Department

. Prepare travel arrangements for superior personnel to

include Vice President

. Developed relationships with vendors, customers, and co-

workers

. Coordinate and lead meetings in accordance to major

projects per request

. Handle data entry for multiple departments to include GM

and VP of company

Resource Staffing - Human Resource/Payroll Administrator June

2012 - January 2013

. Completed project visuals for main clientele for incentives

and monthly bonuses as well as other designated HR projects

. Assists employees in the completion of enrollment

applications as well as be the lead personnel regarding

questions and concerns pertaining.

. Processed weekly payroll consisting of 300-600 employees

. Imported and exported applicants into company's internal

system

Academy Sports and Outdoors - Customer Service Representative

October 2010 - April 2012

. Provided professional expertise to customers regarding

organizations products

. Completed customer orders utilizing personal information to

include secured personal information

Kids In Kare - Lead Education Specialist August

2006 - February 2008

. Implemented ABECCA curriculum to school-aged students to

reflect districts expectancies.

. Assist in coordinating the organizations policy/procedure

guidelines per employee and student

Wright Road Mulch - Human Resource Coordinator

August 2002 - May 2006

. Responsible for all pre-employment activity to include:

recruiting, interviewing, background checks, and drug

testing

. Maintained organizations intranet to reflect vacant

opportunities, job advertisements, and other relative

requisitions

. Responsible for advising employees of all company benefits

programs including medical, dental, vision, and life

insurance.

. Ensured the adherence of all state/federal and company

policies and guidelines by all employees



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