Customer Service Manager
Resume:
TREY DAVIS
Fresno, TX ***45
**************@*****.***
OBJECTIVE: My objective is to obtain a position that will utilize my educational background and work
experience that I may be a positive contributor within your organization.
SUMMARY OF QUALIFICATIONS
• Excellent communication and organizational skills
• Knowledgeable in relating to diverse cultures
• Team player with excellent work ethics
• Leadership skills in managing, developing and motivating teams to achieve their objectives
• Problem solve/ facilitating skills
•Excel Word/ Business marketing
WORK HISTORY
Carlton Staffing
Material Handler, Stafford, TX 281-***-**** (December 3rd 2014 – January 8th 2015)
I was hired by temporary service to work as a material handler for Ducommun Company. My tasks were to
prepare and provide proper documentation for the engineering department. For assigned jobs, I pulled material
from stock by the use of a computer. To update the business system, I electronically transferred materials. Other
task in the shipping and receiving department as follows: receive all incoming material, open packages and
crates to check material for visible damage; verify parts and part numbers against packing list to ensure
accuracy; deliver the parts to the designated work centers or staging areas and ensure timely response to all
deadlines or shipping dates; rearrange storage area as necessary to accommodate date varying parts,
components and finished stock; and maintain the storage area in a clean and orderly condition. My computer
skills were used daily with MRP systems, Eubanks machine, Excel and Word.
Dynamic Office & Accounting Solutions
Lead Manager, Danville, CA 925-***-**** (August, 2013 – August, 2014)
As lead manager of the Refurbish department at CTDI warehouse in Tracy, CA; I managed 16 employees and
assured their task and duties were performed as required; used verbal and written communication with staff; and
achieved organizational goals by being a strong active listener and team leader. I processed customers’
equipment into CTDI inventory system, as well as, a segregated storage location for the customer product code.
Excel word processor was used daily to complete task. The Refurbish department test and upgrade units
returned by customers. We remake the Comcast boxes to meet the customers’ demands. The refurbished model
is returned to the customer in a timely manner. The position required standing for the total shift.
Gymboree Operation
Material Handler, Dixon, CA 877-***-**** (February, 2013 – May, 2013)
As a material handler within the Distribution Center’s (D.C.) Web Fulfillment Team, I was responsible for the
following functions: order fulfillment for customer service, inventory processing, and fulfillment of all orders
in accordance with Gymboree’s standards; customer service; pay attention to detail as it relates to product
fulfillment; effectively complete multiple tasks and meet deadlines; lift boxes and/or tote up to 40 lbs; push
merchandise on rolling carts up to 300lbs. and use a RFP Scanner to track incoming orders to the warehouse.
This position required standing during the total shift.
Volt Workforce Solutions
Packing/Scanning/Lifting, Dixon, CA 916-***-**** (August, 2012 – May, 2013)
This is a temporary agency located in Sacramento, Ca. that referred me to Gymboree in Dixon, Ca as a material
handler.
PCL INC Transportation Support Services
Parts Delivery Driver, Sacramento, CA 530-***-**** (May, 2010 – June, 2012)
As a delivery driver, I delivered auto parts to various auto part companies in the Sacramento and Dixon areas. I
was stationed more often at Ron Duprat Ford in Dixon, Ca and Factory Motor Parts in Sacramento Ca. My
responsibility was to deliver parts and equipment to customers in a timely fashion on a daily basis; load goods
onto delivery truck (items range from 20-100 lbs); receive receipts from customers for delivered goods;
organize documentation such as payments and delivery confirmation receipts and submit to supervisor.
City of Vacaville Recreation
Referee (Basketball), Vacaville, CA 707-***-**** (May, 2010 - July, 2010)
As a basketball official referee for youth girls and boys (ages 4-15), I played a vital role in the youth athletic
program. My contribution impacted the quality of the experience of the young athletes. It’s a challenging job,
but very enriching and satisfying. I possessed outstanding communication skills as I interacted with players and
coaches in a positive manner with integrity and using good judgment.
Moving Service (Holy Names University)
Mover, Oakland, CA 510-***-**** (July, 2009 – August, 2009)
I assisted students transferring to and from dorm residence. This required organizing the boxes to be loaded on
the truck; use appropriate equipment (ramps or dollies); and work within a specific time frame. Often times
assisted students with the set-up of furniture which required the use of power tools and equipment.
Solano College Basketball Camp
Youth Coach, Fairfield, CA 707-***-**** (May, 2009 – July, 2009)
As a coach for youth basketball (ages 6-7), I helped young people find their purpose, direction and confidence
as a team player in the sport of basketball. It required me to use strong interpersonal skills. I communicated
effectively with other coaches, parents, officials and local businesses. I explained different aspects of the game
to the youth while being able to listen and answer their questions. As I motivated and encouraged the young
people; it helped them f ind their purpose, direction and confidence in the game of basketball.
EDUCATION
2004-2007 Vanden High School Fairfield, CA
- High School Diploma
-All League Basketball 2006 & 2007
- Basketball fundraisers
-All City 2007
2007-2009 Solano Community College Fairfield, CA
-Business
- Leadership Award
- Basketball All-Conference
2009 - 2011 Holy Names University Oakland, CA
-Business Marketing/Communications, Major
- Basketball All Conference
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