Customer Service Administrative Assistant
Resume:
James Pryor
Customer Obsessed
*****.*.*****@*****.***
A driven, open minded, creative and successful senior executive with a strong sense of dedication and commitment,
and over 14 years of progressive experience in customer service management. Tenacious in building new business,
securing customer loyalty and forging strong relationships with the community and our business partners.
COMPUTER LITERACY MAY 2009 to: PRESENT
General Manager
MICROSOFT WORD
McDonald's
95%
Provide 100% total customer service by overseeing operations of a $2.1 million store.
MICROSOFT POWERPOINT Direct sales and business development functions, including new product rollouts,
95% customer and community relationship development, contract negotiations, and
customer order fulfillment.
ADOBE PHOTOSHOP
95%
NOCEMBER 2007 to: APRIL 2009
Executive Director
CENTER FOR EQUALITY, SIOUX FALLS, SD
PROFESSIONAL DEVELOPMENT
Proven track record for growth, accountability, profitability, and leadership for the largest
- General Manager LGBT non-profit in South Dakota while demonstrating and reinforcing the leadership
- Bachelor of Hamburgerology Oak Brook, Illinois
behaviors and basic people standards necessary to gain commitment from volunteers
- Founder - Wichita Center for Human Rights
and other community agencies.
AREAS OF EXPERTISE
Customer Service, Account Management, Strategic
Marketing Positioning, Needs Assessment and Product MARCH 2005 to: NOVEMBER 2007
Education, Budget Administration, Team Leadership,
Customer Service Representative
Coaching and Mentoring.
WELLS FARGO, SIOUX FALLS, SD
Answered Incoming calls at regional call center regarding customer college loans and
maintenance on loans, served as back up call center for general Wells Fargo customer
service during peak times.
EDUCATION
Heartland High School, BELTON, MO
Johnson County Community College, KANSAS CITY, MO
Hamburger University, OAK BROOK, IL SEPTEMBER 2000 to: MARCH 2002
Executive Administrative Assistant - REO
COLDWELL BANKER PREMIER, ST.LOUIS, MO
OTHER INFORMATION Served as Administrative Assistant for three brokers of the largest real estate
organization in Saint Louis, Missouri. Directed all administrative and project
Date of birth: July 3, 1981
support efforts. Conducted in-depth business-development research and
Driving License: Yes, since 1996
compiled results for review by proposal team. Developed presentations and
Residence: Wichita, Kansas
scheduled all executive-level meetings. Prepared bi-weekly time, expense, and
Relocation availability: Yes
travel reports. Maintained invoicing and billing processes.
James Pryor
316-***-**** page 1 of 1
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