Pamela Michelle Cashaw, MPA, R.Ph.
Houston, Texas 77071
*************@*****.***
OBJECTIVE
Looking for the opportunity to make a difference in the health of our
community; demonstrating a dedication of providing quality leadership and
services with dignity and professionalism.
EXPERIENCE
Houston Midtown Pharmacy Houston, Texas
Staff Pharmacist September 2014 to present
Providing exemplary leadership in the development of high-performing team
members, budget control, workflow, inventory control and documentation,
quality assurance, and influencing patient care through effective
counseling. Additional responsibilities include assisting pharmacy
technicians with prescription order entry, interpreting prescriptions, data
entry verification, product verification, patient privacy, providing
quality customer service, and mentoring pharmacy technicians.
Riverside General Hospital Houston, Texas
Director of Pharmacy Services February 1989 - January 2009
As Director of Pharmacy: Provided leadership and direction of the
operation and management of the Department. In addition, planned,
organized and implemented hospital pharmacy policies and procedures in
accordance with established policies of the hospital, in cooperation with
other departments of the hospital, and in accordance with rules,
regulations and licensure requirements.
ACCOMPLISHMENTS AS DIRECTOR OF PHARMACY SERVICES
. Executed effective medication management.
. Ensured the appropriateness of all mediation orders, inventory,
storage, procurement, licenses, staffing, communications with
physicians, nursing staff, vendors, etc.
. Provided leadership in the development and implementation of policies
regarding medication management, sterile compounding, and safety and
infection control.
. Responsible for interpreting, filling, and dispensing physician
orders; improving pharmacy workflow and ensuring that medication
orders were dispensed timely; drug regimen and drug utilization
reviews; screen prescription orders for drug allergies, drug
interactions, and duplicate therapies; verify prescription orders for
accuracy and completeness, provide staff, patient and family members
with education regarding medication regimens;
. Supervised pharmacy staff with prescription order entry, interpreting
prescriptions, data entry verification, product verification, and
inventory management;
. Provided initial training and supervision of all staff for compounding
sterile preparations.
. Provided leadership in the development of high-performing team
members;
. Ensured adherence to federal/state pharmacy regulations
. Provided in-services to staff
. Assisted medical staff with formulary development, review and
adherence;
. Conducted quality assurance and performance improvement reviews
Riverside General Hospital Houston, Texas
Chief Operating Officer February 1995 - May 2014
As Chief Operations Officer: Directed and administered the
organizations day-to-day operational activities in accordance
with policies, goals, and objectives established by the Chief
Executive Officer and the Board of Directors. Led and directed
the following functions and/or business units: operations, human
resources, information systems, traffic, new business
coordination, and agency promotion and communication.
ACCOMPLISHMENTS AS CHIEF OPERATIONS OFFICER
Directed internal operations to achieve budgeted results.
Actively participate in the development and preparation of
short-term and long-range plans and budgets based upon broad
organization goals and objectives and the adoption of the same.
Developed and implemented policies and procedures to promote
communication and adequate information flow, and thereby solidify
management control and direction of the organization.
Developed and implemented operating policies consistent with the
CEO's broad policies and objectives and insured their adequate
execution.
Conducted appraisals and evaluates the results of overall
operations regularly and systematically, and reported these
results to the CEO.
Ensured that all activities and operations are performed in
compliance with local, state, and federal regulations and laws
governing business operations.
Developed and maintained a sound plan of organizational
structures and functions for those functions/business units
falling under my responsibility.
Developed and implemented adequate and equitable personnel
policies throughout the organization, including compensation
policies and employee benefit plans, hiring, training, and
ensuring continuous development of competent staff.
Developed and implemented efficient operations and processes
which provided excellence in patient care, patient safety while
adhering to all regulatory rules, and regulations
Exercised fiscal responsibility working closely with the Chief
Financial Officer and department managers
Developed effective and efficient departmental operations and
processes by adhering to approved budgets
Coordinated and supervised the work performed by
management/supervisory staff to ensure that performance standards
were maintained and that work was in-compliance with
state/federal rules and regulations as well as organizational and
departmental guidelines, policies and procedures.
Developed and maintained relationships with affiliate and
educational institutions as require.
Represented the hospital at various professional, civic and
governmental organizations and meetings
EDUCATIONAL BACKGROUND
Master of Public Administration, Texas Southern University
Graduate Program, Individual Study Program, Trinity University Healthcare
Administration Program
Bachelor of Science Degree, Texas Southern University School of Pharmacy
License - Texas State Board of Pharmacy - Registered Pharmacist
Note:
. Will obtain IV Certification as required by the Texas State Board of
Pharmacy as necessary for the position
. Will also renew Pharmacist Preceptor Certification as necessary for
the position