Kendall Davis-Williams
********@*******.***
Objective
Seeking a challenging position that will allow me to grow and enhance my skills and abilities effectively and efficiently
Highlights
Reliable, dynamic, and conscientious individual to effectively serve your clients with a demonstrated strength of more than 10 years in management
and supervisory capacities • Accomplished at multitasking and priority setting • Experience with Word Prefect 5.1, 6.1, MS Windows, Microsoft
Office Outlook/Excel/PowerPoint, Lotus Notes, Access, Adobe Acrobat, Knowledge of Paradox, ADAMS, Tracking, NEMIS, E-mail systems,
Records Management Programs/Software-Records Imaging, Image System Administrator, Electronic Document Systems (Documentum, Application
X, Workflow, Capture Connect, E-docket/FDMS, Nexprise, Vignette-US-VOICE-US-VISIT), Records Retention/Schedules and Storage, • Electronic
Records Management • SharePoint 2010 • Supervised 10+ employees • Troubleshoot training procedures with management • Updated employees
work performance, evaluated, and delegated responsibilities • Fiscal responsibility for annual department budgets and Records Management
programs • Outgoing, ambitious individual, possesses strong leadership skills, consistently striving for quality and accuracy. Current-DHS-Public
Trust Clearance •Active Secret level Clearance
Experience:
1/20/2015-Present BITS, Herndon VA
US Department of Health and Human Services, Substance Abuse and Mental Health Services Administration
(SAMHSA)-Division of Technology Management Team
Records Manager/Records Management Subject Matter Expert
Managing the paper reduction activities across the Center and Office of SAMHSA • Monitor the Image Team Document Scanners and Quality
Controllers, provide assessments of imaged documents upon release to SharePoint • Provide assistance with records transfer to the Washington
National Records Center (WNRC) and/or National Archives and Records Administration (NARA) • Provide guidance to Center/Office Records
Liaisons regarding the creation, use, maintenance and disposition of records and documents• Maintaining document accession logs • Regularly
schedule meetings with the DTM Records Management Team • Schedule appropriate meetings and File days between Center/Office staff • Work with
Center/Office Records Liaisons (RL) to draft, update and maintain the Center/Office File Plan • Identify documents to be scanned and the appropriate
disposition of those documents • Monitor and track documents received in Chain of Custody Tracking Log• Assessing and inventorying documents
and other records types •Records Management SharePoint Administer •Data calls and system intergradation. •Providing training in regards to records
management lifecycle and the content management system• Drafting and updating Records Management Standard Operating Procedures
09/2013-1/15/2015 C-3Systems, Washington DC
US Department of Education Office of Management Privacy, Information and Records Management Services (PIRMS)
Records Management Subject Matter Expert/Project Manager
Providing in-deep knowledge of the Federal Records Act and NARA regulations • Project Manager for the destruction of the Tobacco Industry
Litigation Freeze document files, while maintaining a budget of $850,430.00. • Assisting in establishing a vital records program, including
inventorying records, developing preservation options, and communication and training staff in vital records polices, processes, and procedures
•Developing and implementing records retention schedules for common formats or media, including all varieties of electronic records •Reviewing
current business processes and recommends improvements to processes to support business activities and ensure compliance with records and
information management requirements •Provide input into developing and modifying records systems to meet end-user needs while ensuring
compliance with records and information management requirements •Develop records retention and disposition schedules for records in all
formats/media •I provide expert advice and consultation to ensure that records creation, maintenance, and disposition are in accordance with relevant
guidelines and are legally sufficient •Provided expert advice, guidance, technical assistance, and training to Senior Management to develop and
implement agency-wide records processes •I conduct records inventories, analyze and categorize records for records retention schedules, submit SF-
115s to NARA for approval •Preparing professional quality fact sheets, presentation, brochures, and training materials •Integrate records
management policies and requirements into electronic recordkeeping systems • Work with individual departments identification of vital records,
recommendation of proper procedures/equipment for protection for vital records in the office environment, establishment of rotation procedures, both
for in-house and offsite storage.
11/09-9/2013 Aspen of DC, Washington DC
US Department of Treasury Department of Office of Foreign Assets and Control Sanctions Division
Project Manager/Records Management Expert
Daily managing 8 Document Examiners, providing technical and administrative management support s• Assuring that all contact deliverables meets
the quality standards indentified in the Task Order. •Planning, organizing and controlling assigned tasks and ensuring contractual obligations as it
relates to capturing, scanning, and indexing documents electronically for the different program offices within the Office of Foreign Assets and
Control Sanction Division. • As the Records Management Expert daily I am responsible for performing analysis and support of records management
policies and practices for the Office of Foreign Assets. •Assuring consistence of all OFAC Records Management policies, practices legal, compliance
and audit requirements. •Researching new programs, regulations, and methods pertaining to records management, making recommendation for
changes within the records department and throughout OFAC where applicable. • Performing departmental records inventories to include audits, final
disposition, retirement and destruction of all OFAC documents adhering to all NARA, federal and state legal requirements. Recommending
improvements of electronic records systems/repositories for OFAC DoD 5015.2 compliance •Assist in meeting legal requirements faster and more
cost effectively. •Reviewing/updating OFAC disaster recovery plan • Completion of Treasury FOIA Essentials• Submitting weekly/monthly reports
and updates to client.
1st Choice Staffing & Consulting, Silver Spring, MD
7/09-11/09
Department of Homeland Security/US-VISIT Acquisition & Program Management Branch, Arlington, VA
Document Manager
Managed and led a small team of technical writers and librarians serving as a government program with multiple branches and projects• Monitored
teams performance against organizational standards, guides, and processes through quality assurances and quality control activities• Performed and
oversaw management functions of the Document Management queue• I generated and updated DM processes, procedures, tools and training
materials• Circulating US-VISIT Document Management and Configuration Management processes• Monitoring and reporting team progress and
communicate risk/issues to government sponsors• Daily I interfaced with senior management, users, specialist, analysts, programmers and
operational personnel to obtain background information on related technologies, methods, and standards• Maintained records, archives and files of
documents based on organizational retention schedules• Reviewed technical materials and recommend revisions or changes in the scope, format,
content and methods of reproduction and binding• Arranged/coordinated typing, duplication, and distribution of materials• Assessed data grouping
(configuration item selection criteria) to determine correct level of data/document decomposition, tracking and changes controls prior to final
configuration item assignment and tagging• Repackage and inter-link documents(allowing users an electronic roadmap to relevant data• Formulated
and assign Configuration Identification tags in accordance with the US-VISIT Configuration Item Naming Convention/Tagging Standards and US-
VISIT Branding and Style Guide• I oversaw multiple concurrent update requests• Applied file naming conventions to items posted to the US-VISIT
Controlled Document cabinets• Created and generated ad hoc and scheduled reports for the US-VISIT organization• Assisted and oversaw team use
during FOIA and GAO data calls
3/08 - 06/09 AgustaWestlandBell, (div Finmeccanica) Reston, VA
Document Control Administrator
Responsible for daily tracking of all types of data created by, received by, and delivered to and from AWB for the VH-71 Presidential Helicopter
Program Office • Ensured that all documents flowed in an expeditious manner within the confines of applicable regulations and procedures to the
appropriate personnel • Extensive use of web-based content management systems to archive, perform version control, query and retrieve documents
collected and used throughout the enterprise functions and programs • Daily collected data from multiple sources within and outside of the
organization including web-base collaborative environments, reviewed data for International Traffic in Arm Regulations (ITAR) export, Arms Export
Control Acts compliance and granted rights, updating if necessary with the appropriate markings, archiving data in a rigorously controlled content
management system • Responded to ad hoc queries for data transfer records and requests making independent assessments of multiple procedures •
Participated in continuous process improvement efforts to increase enterprise work efficiency meeting the customer expectations and conform to
Quality Assurance requirements • Provided status reports and presentations to corporate and program management.
3/06 - 3/08 National Council of Architectural Registration Boards, Washington, DC
Manager, Records Evaluation Services
Manage 10 employees • Direct responsibility for h iring, coordination of job duties, training, and supervision of employees, regular communication of
job performance, evaluations, and employee development • Provide support in fulfilling the Council Records Services Department and consistent
outstanding service to students, architectural interns, registered architects and Member Boards in all matters relating to the National Council of
Architectural Registration Board requirements • Deliver administrative, customer service and quality assurance support for all Council Record
evaluation services for architects registered in the United States and Canada • Assist the Member Boards and Canadian provincial associations in
understanding the NCARB Certification Requirements, the Record evaluation process, the certified and uncertified Records transmitted to them •
Assure that all IDP Council Records are evaluated within 15 days of compilation/posting, with no substantive errors • Directly responsible for all
correspondence (written and electronic) is responded to within five days of receipt and all phone calls returned within 24 hours of receipt • Review
and monitor incoming forms daily, related to Council Records, i.e., applications, transcripts, employment verification forms, training units and if
required prepare forms for data entry and return for bad references • Perform ‘QA’ function, research and/or production processing to ensure daily
processing goals are met • This includes contacting participants and employers for additional and/or missing information and documentation of this
information in Workflow and CIS (Customer Information System) • Communicate promptly with applicants, Member Boards and Canadian
provincial association in all matters related to IDP Record transmittal requirements and Council Records procedures • Provide staff assistance for
information booths at events and/or conferences • Develop and revised records management policies and procedures for the department and the
Council
8/04 - 3/06 ASRC Management Services. Greenbelt, MD
Assigned to US Environmental Protection Agency, Washington DC
Records and Information Manager - Docket Center
Directly responsible for the successful organization, management, and leadership of docket collections projects with-in the United States
Environmental Protection Agency Docket Center • Manage 9 employees, educating staff on the proper organization of dockets and special collections
according to the docket or collection filing structure and numbering systems • Train new and current employees on the electric docket system
(EDOCKET/FDMS), evaluating and monitoring the progress and stages of each docket • Conduct daily audit of the dockets and collections to ensure
compliance and proper performance levels • Establish and supervise the establishment of all dockets within the collection and automated
environment according to the Statement of Work Requirements • Receive, process and supervise the daily receipt of all EPA employees, patrons,
public comments and supporting documents not limited to photocopying, microfiche duplication or CD burning, mail services (electronic and/or
hardcopies) • Ensure the accuracy of docket collections, indexes and inventories • Monitor employees to assure they are adhering to all Metadata
Guidelines, Confidential Business Information (CBI) and Copyrighted materials • Identify non-paper records that are in of need of special storage,
supervise staff in managing the docket centers group e-m mail boxes for mass mail campaigns • Check and publish the US Federal Register
publishing rulemaking dockets for the public viewing on a daily basis • Assist public users an EPA employees on the proper use of the
EDOCKET/FDMS system; assuring they are in compliance with all federal and state laws • Routinely maintain service level metrics, reports,
statistics and spreadsheets, tracking docket and document information ensuring service project goals and objectives are met • Maintain close contact
with Registration Writers, Lawyers, and Project Officers assisting to assure all information is available in a timely manner, making recommendation
for changes and/or improvements if applicable
11/00 - 8/04 State Department Federal Credit Union, Alexandria, VA
Manager of Records Management/Front Receptionist Desk
Supervised 10+ employees and their respective workloads • Acted within the scope of the position including coordination of job duties, training, and
supervision of employees, regular communication of job performance, evaluations, and employee development • Developed, monitored, and
maintained the records management annual budget and programs • Ensured the confidentiality, protection, and preservation of all credit union records
stored on-site and off-site conforming to all legal requirements • Controlled the daily movement of records throughout the credit union, planned and
delivered documents for government litigation and audits • Researched and monitored new records management technologies • In 2003 converted the
credit union microfiche documents into an automated imaging system (Application Extender) • Developed and revised records management policies
and procedures for the department and the credit union • Updated and maintained disaster recovery plans, records inventory, records retention, and
destruction schedules • Researched new programs, regulations, and methods pertaining to records management, making recommendation for changes
within the department and throughout the credit union where applicable • Provided internal consulting to other divisions when determining their
micrographic, imaging and records needs • Trained employees on research, use of imaging and micrographic equipment, retrieving member’s
information, and records management software programs • As Image System Administrator, controlled and managed the daily imaging production
and system, assigning and monitoring rights of 200 plus system users • Negotiated and monitor contracts with vendors
7/97 - 9/00 Federal Emergency Management Agency (FEMA), Hyattsville, MD
Records Management Specialist/Lead Processor (7/97-5/00)
Information Control Specialist (5-9/00)
Direct supervisory responsibility for 7 to 10 employees • Updated work performances, evaluated and delegated responsibilities • Made daily entries
in the Tracking, DC. User or Paradox, split and processed group unloads from Computer Operation (COPS), routed to Inspection Service (IS),
processed payment schedule letters, 408B (Mortgage and Rental Assistance), stop payments, information updates, mitigation, 403 Audits, and SBA
documents • Responsible for information document control, imaging, and record management in a National Emergency Management Information
System (NEMIS) software environment • Assisted with planning, organizing and administering the daily operations of the unit to include identifying
staffing requirement, developing staff patterns and work schedules, and address employee problems and concerns • Implemented and monitor the
proper database records tracking, document imaging and manual filing • Ensured accurate and timely placement of all records and files for each
disasters • Reviewed scanned correspondence, and made appropriate referrals • Provided recommendation for the development of program policies
and procedures, assisted in setting standards for efficient and expeditious processing and information control for the Agency’s Disaster Housing
Programs • Identified trends and deficiencies reflected in the development phases of the database and monitors to rectify imaging problem and
oversee correction action • Queried database and developed reports • Compiled, assembled and analyzes information from source materials •
Responded to requests for records and, documents from Federal and State disaster assistance agencies • Monitored the release of records to ensure
compliance with the requirements and provisions of the Privacy Act.
9/96-6/97 Brentano’s Bookstore-Bookseller
8/90-3/95 National Flood Insurance Program-Records Management Specialist-Accounting Clerk II
12/89-8/90 Laser Disclosures-Image Scanner
6/87-11-89 Virginia Beach Public Library- Library Technician
Education
American Records Management Association -Member
Association of Information and Image Management-Member
Records Management Program Certificate-George Mason University 7/06 Essentials of Project Management 9/08
Strayer University- Human Resource Management and Organization Management 1/07
References by request: