Customer Service Manager

Roberto Galindo

** ***** ****** ********, *** York, 11233 (c) 347-***-**** (e)

******************@*****.***

Summary

High-powered Customer Service Manager who effectively motivates associates through

continual guidance, direction, development and coaching. Motivated Marketing Manager

with over 11 years marketing and product development experience, enabling startup

and established companies to increase leads and revenue.

Experience

Home Depot sept 2002 feb 2014 Department Supervisor

Supervised material flow, storage and global order fulfillment. Maintained accurate stock

records and schedules. Resolved service issues in a timely manner, including

coordinating and processing returns. Operated powered lift trucks, floor sweepers, pallet

jacks and forklifts safely, with a 0% incident rate. Conducted monthly, quarterly and

yearly inventories of warehouse stock. Exceeded targeted sales goals by 17%

Skills

Skilled multi tasker

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inventory management

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Training and development

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Deadline Oriented

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Accurate measurements and deadlines

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Team management

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Education

George Westinghouse 1998

Brooklyn, New York

Jewelry making

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