P radeep Mathew
th
** ****,******* ******, ***********, Bommanahalli, Bangalore
Phone: +91-962******* E-Mail: **************@*****.**
CAREER OBJECT IVE
Seeking an innovative and challenging career in an organization, that utilizes my strengths and offers ample
learning opportunities. Passionate about contributing to the growth of the organization and leading as a value
added resource and team leader.
EXPER IENCE SUM MARY
Organization : Genpact June 2013- Till Date
Designation : Senior Associate
Process : Market Research and Analytics.
ADD I T IONAL RESPONSIB IL I T IES
• Attaining the team’s processing turnaround standards as per the Service Level Agreement.
• Motivating and guiding the team to attain the set goals.
• Provide the team with a vision of the project objectives
• Motivate and inspire team members to achieve the desired level of quality and productivity
• Coach and help develop team members
• Facilitate problem solving and collaboration
• Strive for team consensus and win-win agreements
• Ensure discussions and decisions lead toward closure
• Encourage creativity, risk-taking, and constant improvement
• Recognize and celebrate team and team member accomplishments and exceptional performance
• Contributed processes improvement ideas which resulted in reducing over-all turnaround time of
the process.
• Performed the non-routine assigned tasks within the set deadline.
• Educate the team members to understand the total quality concept.
• Provided idea’s which resulted continuous system enhancements and revised work procedures.
CORE RESPONSIB I L I T I ES
• End to end process in MDM (Master Database Management), i.e, attribute creation, attribute
refresh & maintenances, report validation, model QC and sign off for CPG/Retail clients.
• Expertise in using RPM (Real-time Performance Management) tool for setting up the sales reports
and validating the reports to ensure quality.
• Importing, cleaning, transforming and validating data.
• Manipulating, cleansing & processing of data.
• Responsible for loading, extracting and validation of client data.
• Data creation, data auditing, data reports & monitoring all data for accuracy.
• Designing, developing and implementing new product hierarchies as per client request.
• Presentation of the data in charts, graphs, tables.
• Monitoring the automated loading processes.
• Prepare reports of findings, illustrating data graphically and translating complex findings into
comprehensive documentation.
• Involved in monthly and weekend QC of client models which are refreshed after the changes.
• Develop, maintain and enhance statistical models to help generate profitable incremental sales in
marketing.
• Formulate analysis plans and acquire client sign-off.
• Worked on high priority requests sent by the clients to make changes in the models as required.
• Prepare documentation for developed models and provide analysis support for business strategies.
• Proficient in using software used to produce reports from huge & complex data
• Outstanding organizational skills and proven ability to work independently on multiple tasks
simultaneously
• Worked on both primary as well as secondary Market Research activities.
• Employ both qualitative as well as quantitative techniques for data collection for primary research.
Organization : JP Morgan May 2007 - Jul 2012
Designation : Team Member
International and Domestic Collections (IDC)
CORE RESPONSIB I L I T I ES
• Monitors outstanding payments of JP Morgan customers and follows up with the help of swift
messages.
• Verifying incoming swift messages from the financial organization with regard to outstanding
payments.
• Process International Cash Letters received from JPMorgan Chase client’s payable in foreign
countries or foreign currency.
• Process Image file of foreign items received through item processing in multiple sites.
• Intimating the customers about the receipt of amount via mail, calls etc..
• Release the obligatory aggregate from JP Morgan’s IDC account to Respective customers.
• Escalations handling and conducting hurdles with the team members.
• Managing the day today activities and escalations of the team.
• Managing the team on the absence of Manager.
• Driven the Q Board Council & Quality Council.
Organization : Mphasis April 2006 - April 2007
Designation : Analyst
Know Your Customer (KYC)
CORE RESPONSIB I L I T I ES
• Handling request related to new/existing customer after completing basic KYC.
• Member of a team of analysts reviewing accounts to internal “Know Your Client” Anti Money
Laundering standards.
• Perform due diligence on investment advisors and their underlying funds.
• Reviewing the client account opening files involving low risks, medium risks and some of the
high risk customers.
• Responsible for analyzing series of transactions within the context of the business to determine
their business validity.
• New customer setup/amendment/Accounts setup/amendment/cancellation.
• Prepared the SOP (Standard Operating Procedures) and keeping it updated as per the changes.
EDUCAT ION
Bachelor degree in Commerce (B.Com) 2004
(From Mahatma Gandhi University, Kerala)
Higher Secondary (Plus Two) in Commerce 2001
(From Board of Higher Secondary Examination, Kerala)
PASSPORT
Valid Indian Passport Holder
PERSONAL SUM MARY
Name : Pradeep Mathew
Fathers Name : Mathew M.J
Date of birth : 1st June 1984
Gender : Male
Marital Status : Married
Nationality : Indian
Languages known : English, Hindi and Malayalam
DECLARAT ION
I hereby declare that the above details are true and correct to the best of my knowledge.
Sincerely,
Pradeep Mathew