product data management, engineering change management

KELLIE A. SHAKARIAN

*** ****** **** ** *** ***, SHIRLEY MA 01464

978-***-**** § ***.*********@*****.***

D O C U M E N T AT I O N S P E C I A L I S T

PROFESSIONAL PROFILE

Effective Product Data Management professional with excellent communication, interpersonal, and

organizational skills and fifteen years of experience in the security, telecom, and networks industries.

Demonstrated ability to drive projects to completion, identify, and resolve problems and create change through continuous improvement and Lean Manufacturing practices. Experienced trainer, motivated team player, conscientious, confident self-starter capable of performing effectively under pressure.

AREAS OF EXPERTISE

Change Management Lean Manufacturing PLM/Agile/SmarTeam

Total Quality Management, Process Improvements, Cross Functional Teams, ISO 9001/Audits, Supply Chain, PDM/ERP/Ask Man Man/Oracle/SAP

Change Control Boar,d Inventory Control

SUMMARY OF QUALIFICATIONS

PRODUCT DATA MANAGEMENT

Executed timely, complete and efficient delivery of product data to manufacturing partners,

ensuring integrity of product data and engineering change management for up to eight products and three product lines. Created and routed Agile changes (ECOs, Deviations, NRCs) for review and approval.

Partnered with Marketing, Physical Design, Test Engineering and SBE/AME groups to build complete Agile product structure, including creation of BOMs for mechanical assemblies, PTO Models, bundles and other customer orderable items. Maintained integrity of the product structure during transition from new product introduction to production build. Updated and maintained the Oracle MRP database to support order management. Collaborated with Product Development and Supply Chain on the release and implementation of ECOs in house and at Contract Manufacturers.

Chaired CCB meetings for both sustaining products and new product introduction. Participated in

weekly multi-functional team meetings; reported on the status of ECOs and other changes.

CONTINUOUS IMPROVEMENT

Analyzed ECO approval process, identified bottlenecks and streamlined process to improve

efficiency.

Assisted in the solution design and implementation of efficiencies to internal Change Management

Department processes. Converting from paper to electronic ECO process reduced process time

from two weeks to five days.

Participated as member of cross-functional process improvement teams addressing CCB approval

and ECO implementation, resulting in ECO processing time being reduced to five days.

Developed and implemented the CCB charter increasing productivity in CCB meetings, resulting

in shorter and less frequent meetings.

Served as integral member of the Change Analyst Forum which met weekly to drive best practice

change management processes for global rollout.

Ensured compliance with TL9000 standards, and participated in internal and external ISO audits.

Served as member of the continuous improvement team which designed and executed a new layout for the production floor to save time and provide efficient processing of assemblies.

LEADERSHIP AND TRAINING

Subject matter expert for Agile PLM system.

Participating member of Agile Implementation Team. Tested PLM products and trained over 250

users company-wide in advance of PLM system roll-out. Trained new users in the use of Agile and

its integration with Solidworks.

Trained and guided engineers on Agile use to access drawings; design data and facilitate design

process flow.

Served as power user to assist others in gaining familiarity with the features of Agile 9.2.

Conducted local end user training for Agile, utilizing both live classroom and online methods.

Trained more than 400 users.

Acted as single point of contact with EMS (contract manufacturing) partners. Electronically

delivered design data to non-Agile enabled vendors.

PROFESSIONAL EXPERIENCE

SR. CONFIGURATION MANAGEMENT ANALYST, American Science & Engineering, Billerica, MA 2008-2014

ECO ANALYST (CONTRACT), Alcatel-Lucent, North Andover, MA 2008

ECO ANALYST (CONTRACT), Sycamore Networks, Chelmsford, MA 2007-2008

ENGINEERING CHANGE ANALYST, Lucent Technologies, Westford, MA 1998-2007

PROFESSIONAL DEVELOPMENT

PRINCIPLES OF LEAN MANUFACTURING CERTIFICATION, MassMEP - Worcester, MA

COMPANY SPONSORED COURSES, Microsoft Office Suite

EDUCATION

COMPLETED LIBERAL ARTS COURSEWORK, University of Massachusetts, Lowell, Lowell, MA

CIVIC ENGAGEMENT

SHIRLEY YOUTH BASEBALL & SOFTBALL, Vice President

MASSACHUSETTS REGISTERED EMERGENCY MEDICAL TECHNICIAN, Defibrillation, CPR Certified

TOWN OF SHIRLEY AMBULANCE SERVICE, Member

AWARDS

Received the NSG President’s Award for contributions to the X-free/RoHS Program dedicated to

product compliance certification.

Member of Project Genesis Team that initiated the deployment of a company-wide manufacturing

collaboration solution enabling a seamless transition to a global best-in-class virtual manufacturing environment using Agile Anywhere. (Bell Labs President’s Silver Award).

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