Finance Director

Michael Frenkel

Skokie, IL • 847-***-**** • **********@*****.***

F I N A N C I A L O P E R AT I O N S E X E C U T I V E

A top-performing Finance and Operations Executive who combines sales, marketing and business development expertise to

deliver substantial revenue growth in highly competitive retail markets. Strong financial knowledge with extensive hands-on

experience in quantitative/statistical analysis, interpreting and disseminating critical financial data to all major stakeholders and

in multiple currencies. Experienced with major process improvement applications (Six Sigma, Theory of Constrains, Lean

Manufacturing, MOS, Line Balance, SMED, etc.) Proven leader who guides projects and teams from conceptual design through

production.

AREAS OF EXPERTISE

Retail Finance/Operation/Sales Finance Management Process/Performance Improvement

Strategic Planning/Analysis Team Mentoring/Training Financial Reporting

Marketing Communication E-Commerce Finance Modeling

Brand Management Ad-Hoc/Variance Analysis KPI Development

Cost Control International Sales/Operations P&L/Balance Sheet Management

CAREER HIGHLIGHTS

• IMPROVED INTERNAL CONTROL STANDARDS FOR FINANCIAL REPORTING AND CONTRACT REVIEWS WITH THIRD PARTY VENDORS AT

SEARS HOLDING CORP.

• INSTRUMENTAL IN CURRENT EFFORTS TO LAUNCH SEARS’ ONLINE MEMBER-ONLY HOME ECOMMERCE SITE, DIFFERENTIATING IT FROM

SEARS.COM & KMART.COM.

• ACHIEVED AVERAGE ANNUAL SAVINGS OF $2.4 MILLION TO BUDGET AT CLAIRE’S STORES, A $1.3B FASHION ACCESSORIES RETAILER

WITH 3,114 COMPANY-OWNED STORES AND 421 FRANCHISES, OPERATING IN 88 PERCENT OF U.S. MALLS.

• INSTRUMENTAL IN STRONG FINANCIAL PLANNING, RESTORING CLAIRE’S STORES’ PROFITABILITY IN A CHALLENGED ECONOMY,

GENERATING $236 MILLION IN OPERATING PROFITS ON $1.56 BILLION IN REVENUE IN 2013.

• REALIZED 48% INCREASED PRODUCTIVITY AND 552% ROI FOR CLIENT OF LEADING MANAGEMENT CONSULTING FIRM.

• INCREASED CLIENT’S INCREMENTAL SALES BY 218% 4 45

WITHIN MONTHS BY TRAINING MORE THAN SALARIED MANAGERS AND

HOURLY ASSOCIATES IN SALES TECHNIQUES.

• DOUBLED CAR RENTAL AND SALES LOCATIONS WITHIN ONE YEAR, AND INCREASED CORPORATE REVENUE BY 1578%

• THREE TIMES NUMBER 1 RANKING (AND 4 TIMES NUMBER 2 RANKING) IN REGION IN PROFIT PER CAR.

PROFESSIONAL EXPERIENCE

Sears Holding Corporation 2014 – Present

Business Finance Manager

Develops annual plan, budget and monthly forecasts. Directs capital planning and review/analysis/preparation of business cases

to support capital and technology investment opportunities. Creates shareholder value while providing finance support to the

Seasonal, Outdoor Living, Mattresses and Home Big Ticket business leaders and their teams.

• Improved internal control standards for financial reporting and contract reviews with third party vendors.

• Improved profitability by successfully replacing unprofitable planograms in bottom-ranked stores

• Instrumental in current launch of online member-only Home ecommerce site different from sears.com & kmart.com

with a different user design and different branding, emphasizing high-products (e.g. Joss & Main)

MICHAEL FRENKEL • 847-***-**** • **********@*****.*** Resume, Page

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• Currently creating seamless, integrated experience that empowers members to design and create a patio of their choice

without needing bring product to their homes, eliminating cost and inconvenience of returns.

Community Plumbing 2008 – Present

Founding Partner

Direct distributor of Bioclean and Rootex in the Chicagoland area. Provides plumbing, sewer, drain, and HVAC service in 22

communities. Successfully oversees business while continuing role at Sears Holding Corp. (above).

• Business has expanded into two satellite offices in addition to Skokie, IL headquarters.

PROFESSIONAL EXPERIENCE (CONTINUED)

Claire’s Stores Inc. 2008 – 2014

Manager – Store Finances, Payroll & Labor Modeling

Oversaw intercompany financial processes, developing and monitoring key performance indicators (KPIs). Created and

communicated accurate quarterly performance plans in line with the company’s plan. Developed bi-annual budget for

department, stores, districts, regions, and territories.

• Oversaw $220 million annual operating budget including direct management of $150 million payroll budget for North

American Claire’s and Icing divisions.

• Managed payroll for $1 billion business, achieving $75.91 yearend Sales per Labor Hour (SPLH) in 2013 $74.88 from

$73.83 in 2012, $73.44 in 2011, $71.57 in 2010 and 69.21 in 2009, with average annual savings of $2.4 million to

budget.

• Drove financial strategy for major fashion accessories retailer with 3,114 company-owned stores and 421 franchises,

operating in 88 percent of U.S. malls, ensuring costs in line with sales budget and trends.

• Instrumental in restoring profitability in challenged economy, generating $236 million in operating profits on $1.56

billion in revenue in 2013.

• Developed, implemented and maintained Workforce Management Program, reducing staffing problems.

DEWOLFF BOBERG & ASSOCIATES 2004 – 2008

Management Consulting Associate/Sr. Consultant

Coordinated multiple cross-functional teams to complete projects in support of client’s business strategy and objectives while

staying within budget and delivering guaranteed results. Supervised clients on Management Operating Systems (MOS) to

increase performance and profitability. Facilitated management workshops focusing on commitment, team building, role

modeling, and attitude/behavior change.

• Major clients included meat processing plant, US Army, US and UK defense contractors, paper mill, power plant,

telecommunications, call centers, airspace engineers/manufacturers, and insurance companies.

• Unified operations by standardizing key performance indicators across the organization.

• Realized 36% average improvement and 396% ROI on projects in the US, Canada and UK, with the best result of 48%

in increased productivity and 552% ROI.

Millennium Holding Co. D/B/A Payless Car Rental and O’Hare Motorcars 2002 – 2004

General Manager/City Manager

Hired to manage entire company (then a start-up), including 2 used car dealerships while chiefly focused on growing car rental

business. Tasked with full P&L responsibility and directed all automotive sales and rental branches in Greater Chicagoland

region. Created strategies to leverage business opportunities and set sales expectations, challenging managers to achieve goals.

• Increased sales by driving international car sales, especially in Russia, Ukraine and Lithuania.

• Doubled car rental and sales locations within one year, and increased corporate revenue by 1,578%.

• Developed training manual and implemented a “Sell Down” program that increased incremental sales from $3.70 to

$8.10 per day per car within 4 months.

• Increased company incremental sales by 218% within 4 months by trained more than 45 salaried managers and hourly

associates in sales techniques.

Enterprise Leasing Company of Chicago 1998 – 2002

Branch Rental Manager

Led all rental operations for busy branch of nationally known automotive leasing company.

• Leveraged sales by developing successful business growth strategy and mentoring team in its use.

• Increased branch incremental sales from $60 to $150 per car within 2 months.

• Three times Number 1 ranking (and 4 times Number 2 ranking) in region in profit per car.

• Ranked 4th among 36 offices in “On Rent Growth”.

MICHAEL FRENKEL • 847-***-**** • **********@*****.*** Resume, Page

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EDUCATION & TRAINING

Master of Business Administration (In Progress), William Howard Taft University, Denver, CO

Bachelor of Business Administration, Finance, Loyola University, Chicago, IL

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