HARLOW D. STEVENS
****************@*****.*** Greenwood, IN 847-***-**** www.linkedin.com/in/harlowstevens/
PROJECT MANAGER / PROJECT COORDINATOR
Accomplished IT and business professional with an MBA having more than 15 years of experience in a variety of corporate
information technology, project management, and financial roles.
• Ability to work well with senior level management and internal and external end-users on assignments and projects.
• Willing to adapt quickly to new challenges and initiate new courses of action.
CORE COMPETENCIES
■ Project management and facilitation ■ Software development life cycle (SDLC) ■ RFP and vendor negotiation
■ Software licensing and harvesting ■ Project Management Office (PMO) ■ Meeting planning and facilitation
CERTIFICATIONS/ TECHNICAL PROFICIENCIES
■ Microsoft Project 2013 ■ Software Development Life Cycle (SDLC) ■ MS Office plus Visio & Access
■ ITIL Certification ■ QuickBooks Pro ■ Business Analysis
PROFESSIONAL EXPERIENCE
Beacon Hill Technologies (Oct 2014 to March 2015)
IT Project Manager, Contractor at Cummins, Inc.
• Responsible for assembling, analyzing, and representing customer business process requirements.
• Performed feasibility analysis, scoped projects, and recommended alternative solutions and project strategy.
• Developed high-level implementation plans along with deliverable prioritization.
• Ensured that technical functional specifications covered all business functional specifications.
• Worked in collaboration with the IT Support Team, internal customers, and other IT functional groups.
Omaha Steaks – Vernon Hills, IL (Feb 2009 to April 2012)
Retail Sales Associate Part Time, promoted to Full Time, Feb 2011
• Responsible for the daily operations in a retail store environment including opening, closing, sales & marketing of
frozen foods and related products. Assisted with monthly inventory counts and in-store marketing ideas and displays.
Automation Station – New restaurant start-up (March-December 2011)
Prospective co-owner
• Created complete business plan for a proposed automated restaurant covering both build or buy options.
• Completed thorough marketing, business, and revenue analysis of similar type restaurants in US and rest of world.
• Established a project plan for the execution of the business plan highlighting the risks and quality of service needed.
Klehm Plants (June 2009 – October 2010)
Controller
• After 100% staff turnover, took control of inactive accounts receivable, payables, general ledger and payroll functions.
• Converted these functions to QuickBooks from a failing legacy system and overhauled the process for paying of sales,
payroll, and business related taxes as well as incorporating inventory control, thus lowering monthly costs by 25%.
• Completed realignment of the networking of all the PCs, printers, faxes, and scanners within the main office.
• Directly supervised 4 person office staff in the absence of the president/owner.
Abbott Laboratories (Sept 1999 – Jan 2008)
Senior Systems Analyst, Diagnostic Division (ADD)
• Member of the ADD Project Management Office (PMO) during its initial start-up phase.
• Project Manager of international cross-divisional team responsible for upgrading the division from Windows 97 to
Windows 2000 delivering the project on time and on budget.
• Led the ADD Technical Review Board (TRB) which included; facilitating bi-monthly meetings, assisting with software
and hardware evaluation projects, updating software standards, and providing SDLC guidelines.
HARLOW D. STEVENS
****************@*****.*** Greenwood, IN 847-***-**** www.linkedin.com/in/harlowstevens/
• Responsible for all aspects of the TRB meetings including scheduling, conference room selection, establishing
international conference calls, minutes, and any follow-up items as required.
• Created and helped negotiate RFP’s for various TRB projects with hardware and software vendors.
CompuSense, Inc. & Alternative Resources Corporation (1993-1999)
SeniorTechnical Support Specialist, Contractor at Abbott Labs Pharmaceutical Products Division (PPD)
• Help Desk single point of support contact for all 5 regional offices, 200+ field sales managers and indirectly their sales
representatives for the PPD Division of Abbott Laboratories.
• Provided remote support on Lotus Notes, Windows, Microsoft Office, Word Perfect, pcAnywhere, and Lotus Suite.
• Directed and provided on-site laptop hardware maintenance and data communications troubleshooting (AVOC).
• Assisted with end user support of all multimedia applications and laser printers.
PREVIOUS EXPERIENCE
• Project manager and data processing manager for two respective Fortune 500 subsidiaries leading the process of
automating them from totally manual systems.
• Creator of a business plan for an interactive, multi-player gaming network and responsible for taking the plan from
concept to formation of an actual functioning business.
EDUCATION
• Microtrain - Microsoft Project 2010 Level 1 & 2, Project Management Professional Certification, Business
Analysis Fundamentals, ITIL Foundations
• Keller Graduate School of Management – Masters in Business Administration
• Wabash College - B.A. History, President of Phi Kappa Psi Fraternity