Customer Service Sales

*** ***** ****** ***** 315-***-****

Syracuse, New York 13204 E-mail:

*******.***@*****.***

Colin Rickert

Professional Summary

Dedicated and focused Sales Associate and Office Assistant. Specialized in support to

customer service roles and office operations. Excels with interpersonal communication;

effective and inspired within leadership roles. Enthusiastic and quick to learn.

Comfortable as both a leader and a team player.

Technical and Communication Skills

• Self-motivated with exceptional analytical, visualization and organizational

abilities

• Excellent verbal and written communication skills

• Superior ability to manage and systematize all responsibilities and goals at hand

• Experienced in delegating tasks based upon an individual’s skill set

Employment

Wilson’s Leather Outlet

Sales Associate (2014-Current)

• Steadily meet personal and corporate sales goals

• Maintain a strong customer focus and consistently provide quality customer

service; assist with honest and positive feedback to customers

Hancock Estabrook LLP

Courier and Office Assistant (2012-2015)

Managed and facilitated all post and deliveries

Maintained a clean, organized, and prepared work environment

Performed general office/clerical work such as filing, operating duplicating machines,

running errands

Cornell Cooperative Extension of Onondaga

“CommuniTree” Steward (2013-Current)

Tree Planting Crew Leader

Trained in tree biology, tree identification, planting and maintenance for young trees

Invasive pest training, including in-depth ash tree identification, Emerald Ash Borer

detection and monitoring

Sparrow Flower and Garden

Assistant Gardener (2011-2012)

Oversaw and aided in design of a various projects including urban regeneration,

commercial and non-commercial properties; preserved character and natural

beauty of sites

Maintaining of gardens (edging, raking, trimming, weeding, clearing debris, laying

mulch)

Lemongrass Restaurant and Bistro Elephant

Head Dining Room Attendant (2010-2012)

Managed all interaction between customers and staff

Maintained dining room in all facets

N Joy Inc.

Host and Disc Jockey (2007-2010)

Responsible for addressing all event entertainment and organization

Management of public relations and consumer satisfaction

Galaxy Communications

Radio Broadcaster and Promotions Tech (2005-2007)

Responsible for live and prerecorded broadcasts, specialized in radio entertainment

and promotional events

Education

Westhill High School, 2001 Graduate

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