Criminal Justice Case Manager

Erin M Shriver

**** ******** ** *********, ** ***43

317-***-**** ************@*****.***

Objective

I am looking for a challenging position where I can use my knowledge gained from education and experience to

further my career in the criminal justice field with advancement possibilities. I am also looking for a position that

allows me to make a difference in the community and the nation.

Experience

Community Education Center

Program Specialist, Full-time

January 2014-Present

40hrs wk

Currently, I am a Program Specialist for a Marion County Community Corrections case load. I maintain a case load

ranging from 20-65 male inmates. With this facility being a Work Release facility, I have to investigate and analyze

passes that inmates wish to go out on, such as job search passes, interviews, library, work, etc. It is important to

efficiently and effectively check the whereabouts of the inmates to ensure they are where they are supposed to be. If

the inmate is out of place, then the inmate is written up on a conduct report and Marion County Community

Corrections is contacted in regards to the violation. I brainstorm and troubleshoot with the inmates in order to help

determine the best locations for them to apply and seek work. Due to violations there are court hearings that I am

required to testify in. Also, I set goals to motivate each offender to better himself in order to be a productive member

of society. I maintain my caseload with different methods such as an appointment calendar, excel spreadsheet, and case

files. Everything that happens, such as phone calls or conversations are documented in SecureMange. I have helped

more than a dozen inmates gain employment within the last couple of months. I utilize different methods in order to

help motivate the inmates, such as recognizing obstacles that the inmates might face, what their vision of their life is,

develop a goal to achieve, finish what they start, analyze the relationships that they have and utilize the positive ones,

learn from mistakes and past/current failures, what is their dream job, change bad habits, and identify behaviors that

they need to change.

ITT Technical Institute

Adjunct Online Instructor, Part-time

Sep. 2013-Present

I help guide the students in order for them to learn the material in the class. I actively grade papers and

answer all questions that students may have. I motivate the students to look at other perspectives in order to

open their minds for other potential possibilities. I encourage students to complete all assignments and utilize

any means that are possible in order to help students pass the class.

Department of Child Services, Shelbyville, IN/Indianapolis, IN/Elkhart, IN

Family Case Manager, Full-time

Nov. 2012-June 2013/ May 2011–Nov. 2011/ Dec. 2007-May 2011

I investigated reports of child abuse and neglect. The case load ranged from 20 to 40 investigations a month.

Throughout the investigation, I analyzed the information that was gathered to determine the validity of the report. I

started with questioning the parents or children and then moved on to appropriate parties in the investigation. I worked

closely with local, county, state, and federal agencies in order to help bring perpetrators to justice. I composed reports

for the Juvenile court and the department. I assessed the risk of the children and made decisions based on the

information that was gathered. I testified in Juvenile court and criminal court. During the investigation, I would gather

information and evidence, such as photos taken by law enforcement or myself, to use when analyzing the situation and

safety risk of the child(ren). I complied the information and interviews that were completed into a report and entered it

into Majik. Through thorough investigations there was approximately 80% of the families that did not return to the

system.

Arapahoe County Detention Center, Centennial, CO

Property Technician, Full-time

October 2012-October 2012

I screened and checked in property of inmates. I resolved questions that inmates had in regards to their money

accounts. Also, I issued jail clothing for the inmates when they entered the jail. The property in the property

room ranged from approximately $100K to $200K in value, depending on how many inmates were in the

facility. When inmates entered into the facility money entered as well. The money was counted and logged

and entered into the safe until it was taken to the bank to be put in the inmates account. The amount of money

that entered the facility ranged from hundreds to thousands of dollars. There was $1,000 kept in cash in a

draw at all times that was counted every shift at the beginning and the end to ensure that it was correct. This

passed every time.

Department of Corrections, Indianapolis, IN

Parole Officer, Full-time

Nov. 2011-May 2012

I supervised a caseload of approximately 120 Parolees through face to face contact, office visits,

home visits, and contacts with others in the community that the Parolees has relationships with. I completed

case management through OCMS and maintained organized case files. I maintained a case load organization

chart in excel with appointment dates, etc. I completed reports as needed (such as Parole Violations, Arrest

Reports, etc). I investigated information that was provided in order to ensure the safety of the community and

the compliance of the Parolees. I interviewed the Parolees and their families to ensure compliance. I made

sure that I was respectful, firm, fair and consistent with all the parolees.

Greensburg Police Department, Greensburg, IN

Dispatcher, Part-time

July 2007-Nov. 2007

I answered 911 calls and non-emergency calls and analyzed the information provided in order to determine the best

response to the call. All information was entered into the CAD system. In order to ensure accuracy I maintained notes

in a note pad during calls. I dispatched Police, Fire, and EMS to calls. I kept track of all calls, officers’ locations and

activities, and outcomes. I completed checks for officers in IDACS, NCIC, and other systems. All information passed

audits.

US Secret Service, Washington DC

Intern, Full-time

March 2006-May 2006

I assisted Agents with tasks and helped create databases for Agents and Supervisors.

Alexandria Probation and Parole, Alexandria VA

Intern, Full-time

Jan. 2006-March 2006

I completed Probation violations, home visits, office visits, and observed court.

Education

2010 Masters Criminal Justice Homeland Security Administration

Tiffin University, Tiffin OH

Counter-Terrorism, Research Design and Analysis, Legal and Ethical Issues in Homeland Security, Administration of

Strategic and Actionable Intelligence, Border Transportation, Critical Infrastructure Protection, Natural Catastrophic

Events-Emergency Preparedness

GPA 3.53

2003-2007 Bachelor of Science Criminal Justice Forensic Psychology, Bachelor of Science Criminal Justice Homeland

Security

Tiffin University, Tiffin OH

Victimology, Psychology of violence and Aggression, Criminal Law, Criminal Procedures, Abnormal Behavior, Crisis

Intervention, Crime Analysis, Weapons of Terrorism, Emergency Organization and Management,

Counterintelligence/Counter-terrorism, Homeland Security and the Legal System

GPA 3.27

Skills

Motivational Interviewing 2014

Evidence Based Practice

MS Office (Power Point, Excel, Access, Outlook, Word)

First Aid and AED 2014

Forensic Interview Training 2009

Investigative

1St Degree Black Belt Tae Kwon DO

References Available Upon Request

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