Customer Service Sales

’

CHUCK GALEN H. KHO

#** ****** **.,**.**, Bahayang

Pag-Asa SUBD. Imus,Cavite. Cell no.

+63 906 – 423 – 3654/ +63 906 – 390

– 5015/ +63 929 – 785 – 3795

*****.*****.***@*****.***

OBJECTIVE

To be able to contribute in the success of a well- established company who provides

professional growth and essential knowledge to maximize social and work experience.

PROFILE

Diligent, detail-oriented, knowledgeable of all office functions, with a solid bac k-

ground in sales and store keeping.

Developed interpersonal skills, having dealt with a diversity of clients, suppliers,

and staff members.

Superior telephone, customer service, and computer skills with proficiency in Wi n-

dows XP Professional/2007/Vista, MS Word, Excel, Outlook, Power Point, and

Scanning technology.

EDUCATIONAL ATTAINMENT:

College Associate in Hotel & Restaurant Management

October 2006 – September 2007

University of Perpetual Help Dalta

Molino Bacoor Cavite Campus - Undergraduate

High School Virgen Delos Remedios College

June 2004 – March 2005 (4th yr)

Olongapo City Zambales - Diploma

Dr. Espero Education Foundation Colleges

June 2001 – March 2004 (1st yr to 3rd yr)

Pasong Buaya, Imus Cavite

1

WORK EXPERIENCE:

NOVEMBER 29, 2012 – : BAHRAIN MOTORCYCLES (BMC)

MAY 6, 2014 Tubli, Kingdom of Bahrain

Job Description

Salesman (SHOWROOM)

●

- Taking care of customers on floor or by phone

- Qualifies prospective leads prior to account assignment

- Processes quotes on behalf of the sales team

- Provide support for ongoing customers by answering questions, tracing

order status or product shipments and resolving problems.

- Facilitates no charge orders, process credit memos, acts as facilitator of

for return and repair issues, researches trade in allowances and eligibility

for warranties.

- Works under general supervision, applies diversified procedures and

Standards

- Completes non routine assignments that required a longer time frame.

- Assist in customer service issues

- Any additional tasks or special project the maybe requested by the

management.

● Store keeper

- Assures stocks stability

- Maintain no variance policy

- Receives incoming goods

- Facilitates spaces for full coverage of the stockroom

- Analyzes stocks for further requirements

- Maintaining tidiness of the stockroom area

● Workshop in charge personnel

- Logs in coming customers for services and repair issues

- Preparing requirements for quotation on to the said repair issues

- Hands on the repairs as per load, time and dues for customer’s

satisfactory

- Supervise, follow ups status of repairs

September 1, 2012 –

October 9, 2012 : TULIP INN HOTEL, Bahrain

(Tulip inn has no visa availabl e)

Job Description

Waiter

●

- In charge of the dining area. Assist guests and give constant

Attention to the guests.

2

September 2008 to May 2012 : SOUTHCITY MARKETING

CORPORATION, Philippines

Job Description:

Messenger

Ensure the adherence to cut-off periods for company’s benefits.

-

Assist i n the administrative duties.

-

Prepare requests for reimbursements & arrange for bill payments.

-

Handle and screen all incoming inquires with regards to company product.

-

Attend on personal errands for my immediate head.

-

Closely coordinates with suppliers and clients regarding specifications of

-

company’s products.

Clerical

- Recording office expenses.

- Manages, organizes and updates relevant data’s and files.

Warehouse Custodian

- Product sales inventory.

- Ensure the proper maintenance of warehouse.

Debt Collector

- Responsible for the collection of Debts from the clients & gathering required

documents for agreements.

Technical Support

- Responsible for the technical information of the product to the clients.

- Conduct product demonstration to the clients.

- Responsible for After Sales Service, such as handling Technical Complaints,

Repair or Breakdown of the products.

October 2006: Jollibee Food Corp, Philippines

Fast Food Crew

Job Description:

Dining Crew station

- In charge of the dining area. Welcome and assist dine-in guests.

Back – Up Station

- In charge of rice cooking, back up for any station inside the kitchen.

Stock man

- Responsible for outstanding stocks. Assists kitchen crews. Receives

incoming stock deliveries.

Smart Station

- Conducts and monitors party events with the supervision of the Store

Manager.

Babble man / Dish Washer

- Washing dined in plates and other kitchen wares.

3

SEMINAR ATTENDED:

PAWD (Philippine Association of Water District)

February 09 to 10, 2012

Radisson Blu Hotel, Cebu City

PERSONAL INFORMATION:

Date of Birth : November 27, 1987

Place of Birth : Quezon City, Philippines

Civil Status : Married

Religion : Roman Catholic

Nationality : Filipino

Height : 5’6”

POSSESES

NOW BASED IN PHILIPPINES

4

5

Contact this candidate