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Customer Service Sales

Location:
United Arab Emirates
Posted:
March 28, 2015

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Resume:

CURRICULUM VITAE

OBJECTIVE

To obtain a position as a marketing executive in a people-oriented organization with

a challenging environment, to achieve the corporate goals, and to maximize my

marketing skills and experience.

PERSONAL

INFORMATION

NAME

Sarah Mohammedi

13th

March,

1990

France

DATE AND PLACE OF

BIRTH

ADDRESS

Dubai,

UAE

GENDER Female

MARITAL STATUS Single

PHOTO

NATIONALITY French

MOBILE &EMAIL +971-********* - *****.*****@*****.***

EDUCATIONAL Master in media institutional and politic speech - Paul Valéry University

Montpellier, France (in progress).

INFORMATION

University: License of MMC Media Culture and Communication - Paul Valéry

University Montpellier, France 2008 – 2011.

Graduation School: Albert Camus High School 2005 - 2008

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1

WORK EXPERIENCE

Sept - Dec. 2014

DATE

Marketing Coordinator

TITLE

Target Gym, Dubai – Uae - Marketing and Brand Communication

NAME OF EMPLOYER

Responsible to advertise the company through different marketing functions and

SUMMARY OF WORKS •

social media.

ACCOMPLISHED

Setting external meeting with various companies to propose corporate offers.

Set yearly marketing plan and ensure target / budget is utilized effectively.

Organizing events on monthly basis promoting the company and ensure

customer satisfaction on highly manner

Providing secretarial services such as minute taking, and diary management.

DATE

May – Aug. 2014

TITLE

Media & Advertising Intern

NAME OF EMPLOYER

Iceberg Media and Advertising, Dubai – Uae - Media Sales Representative (trainee)

SUMMER OF WORKS

ACCOMPLISHED

Sell ads for publications.

Perform cold calling to get the attention of possible clients.

Read scripts.

Visit businesses to inquire about advertising sales.

Sell ad space in online and print Magazine.

Present different options to client, including images, designs, and font sizes.

Build relationships with clients.

Understand the needs of each client.

Know all advertising options.

Use statistics in sales pitch. Perform extensive research on clients and

competitors.

Book sales appointments. Walk door-to-door and solicit business. Conduct

meetings. Make sales presentations. Present sample ads to the client

Sell print ads to our monthly publication ( Spafaery and Eveningz Magazine) .

Generate and describe creative, results-focused marketing concepts to a

diverse client base.

Write articles and reviews

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2

DATE

TITLE

July– April 2013-2014

NAME OF EMPLOYER

Executive secretary

SUMMER OF WORKS

Tourism Office of Nimes, Nimes – France

ACCOMPLISHED

Facilitating functions related to tourism.

Welcome multilingual customers

Guiding and dealing with many nationalities related to tours and visit activities.

Receive telephone calls and direct as and where necessary

Arrange conferences and meetings along with travel arrangements

Maintain schedules and follow ups

Organize events both internally and externally

Maintain filing and inventory procedures

Direct visitors to the office to appropriate staff members

Respond to public inquiries

Coordinating internally within the job function and ensure all customer bookings

are set on time and scheduled accordingly.

Responsible to allocate the function budget and ensure monthly target are met.

May 2013 -June. 2013

DATE

Journalist

TITLE

Al Jazeera, Doha – Qatar - Realization of an TV documentary

NAME OF EMPLOYER

SUMMARY OF WORKS Analyze and interpret the information collected from various sources in order to

be able to broadcast the information

ACCOMPLISHED

Write scripts in order to build the documentary

Gather information and develop perspectives about the subjects through

research, interviews and observation

Making interviews with camera, filming and edit the project

DATE Nov. 2012 – March 2013

TITLE Secretary Communication/Marketing

NAME OF EMPLOYER SO’Lifes, Montpellier – France

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3

SUMMARY OF LEGAL Develop the already existing web site and create a new one for other

departments

WORKS

Enhance communication tools

ACCOMPLISHED •

Perform difficult, varied and confidential administrative duties

Prepare letters for administrators and staff

Collect, compile, arrange and retain reports, records, files and data

Screen telephone calls and guests and resolve routine and inquiries

Follow and develop the referencing and the on- line prospecting

Assist the cell unit marketing search and development

Design and draft all media supports of communication (leaflets, brochures,

flyers, business card, website)

Draft press kits and paper

Participate in the preparation of events in connection with the activity of SO’Lifes

(lounges, shows, day dedicated to the handicap)

DATE November 2011 to March 2012.

TITLE Broadcasting presenter/ TV Camera Operator

NAME OF EMPLOYER TV SUD, Nimes – France.

SUMMARY OF WORKS Broadcasting presenter

Writing scripts

ACCOMPLISHED

Meeting with program directors/producers to discuss programs/ shows

Choosing and playing music

Organizing meetings, interviews and schedules

Undertaking relevant background research

Interviewing guests via the telephone and in person

Presenting traffic, weather and news summaries

Giving reviews of newly released books, films, music etc.

Operating technical equipment, such as radio ‘desks’.

TV Camera Operator

Working with digital, electronic and film cameras in multi and single-camera

operational conditions, producing pictures for directors by combining the use of

complex technology with creative visual skills.

SKILLS

PERSONAL SKILLS Knowledge of information and communication management

Able to answer telephone calls and greet visitors efficiently

Proven customer service and organizational skills

Preparing and proofreading reports and forms

Excellent general knowledge of local, national and world affairs

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4

Research skills, including knowledge of where to find specialized information

Effective interpersonal skills with clients and staff.

Ability to establish productive and supportive working relationship.

Good organizational and administrative skills: innovating, influencing and

decision making

Ability to work under pressure.

Excellent interpersonal relations with the capability to clearly communicate with

others at all levels

Experience in providing high quality customer services.

Well developed, ability to be innovative and creative in all aspects of work and

respond positively to change.

Experienced in conducting phone, panel and one-on-one interviews

COMPUTER SKILLS Windows & Mac OS Platforms

MS Office (Word, Excel, PowerPoint, Internet, Outlook Calendars), Photoshop,

In design, Final Cut Pro, Illustrator,

An excellent internet surfer to search and learn

Typing Speed: 50 WPM

Layalina Magazine, Montpellier – France Sep 2011 – Nov 2011

TRAINING

Journalist

Writing and editing articles and features for the magazine

Conducting interviews, in person, over the phone and via email

Keeping up to date with trends and developments relating to the magazine’s

subject matter.

Radio Ecclesia, Montpellier – France. Feb 2011 – Aug 2011

Radio Presenter

Preparing and presenting information, and introducing playlist music

Radio Campus, Montpellier – France. Oct 2010 – Dec 2011

Radio Presenter/Broadcaster

Preparing and presenting morning news, and introducing playlist music,

performing special events on radio

Cine Culture, Montpellier – France. Sep 2009 – Dec 2009

Journalist

Writing critic articles about movies

Encouraging and acting upon critical feedback in the most appropriate

manner

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5

LANGUAGE & French : Mother tongue

COMMUNICATION English : Fluent language spoken and written

Spanish : Fluent language spoken and written

SKILLS •

Arabic : Medium level ( Following courses)

Very Good communication skills

ACTIVITIES AND Reading, traveling, playing tennis, swimming, photography, theater, social

networking attending art, fashion and business networking events (participate to the

HOBBIES

Nab show Convention in Las Vegas).

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6



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