Manager Front Desk
Resume:
Venize Ariane L. Balaguer
#** ***** ******** ******** **. Malibay Pasay City
**.********@*****.***.**/**********@*****.***
Bachelor of Science in Industrial and Organizational Psychology
Career Objective: To work for a progressive organization in a highly
motivating and challenging environment that provides
the best opportunities to grow and utilize my
potential to the fullest to achieve the
organization's goal while achieving my personal
goals.
Professional Experiences:
Talent Acquisition Support Specialist
Microsourcing
January 22, 2014 - February 27, 2015
Primarily responsible for all recruitment - related administrative
processes. This specifically involves onsite candidate management process.
The position also includes, but is not limited to, assisting with the due
diligence process, coordination with other recruitment departments and
external partner coordinators or point-of-contacts regarding candidate
hiring updates / reports, and updating / managing the main recruitment
database.
. Managed and handled front desk responsibilities
. Administration of all exams required for
various positions
. Real-time processing of all applicants received
onsite
. Real-time processing of tickets for the
interview room reservation
. Provided assistance to the Recruitment Support
Specialist with the Background Investigation
process through coordinating with the vendors,
and performed internal Reference checks as
needed
. Maintained and updated the applicant progress
tracker
. Implemented front desk guidelines, to include a
hand-off process to various stakeholders
. Created ways to enhance applicant experience
and reduce waiting time
. Maximized MicroResumes and ensured real-time
processing of applications received
. Maintained spreadsheets for the hiring
headcount as well as, all weekly/monthly
recruiting reports
. Prepared regular reports including, but not
limited to, daily applicant report, weekly/end
of month recruiting reports and analytics
. Utilized the data gathered / reports generated
to establish recommendations to improve the
process
. Performed other related duties as may be
assigned either in support of divisional /
departmental goal attainment or for his
personal and professional training, education
or development as programmed by superiors.
Talent Acquisition Operations Specialist
Microsourcing (Temporary)
Primarily responsible for the ownership of the hiring process per
vertical and the implementation of various recruitment strategies to ensure
the timely completion of the client's hiring requirements. Also serves as
point of contact for recruitment operations and tasked to liaise and
address the needs of clients.
. Establish initial contact with the hiring manager
and provide information regarding the recruitment
process while settling the job profile/s required
by the hiring manager
. Address the requests/inquiries of the hiring
manager/s in a timely manner.
. Conduct regular calibration sessions with hiring
managers to ensure alignment in terms of profile.
. Ensure regular endorsement of candidates to the
hiring manager for review.
. Perform other initiatives that can further
solidify stakeholder relationship.
. Provide timely update of corresponding trackers
to reflect the hiring status.
. Responsible for administration of the candidate
process for all open tracks including conducting
job interviews and placement
. Facilitate the hand-off process and communicate
updates on new hires to stakeholders (Operations
and Human Resources).
. Regularly communicate hiring updates to the
hiring manager.
. Conduct job offer and submit contract generation
request to HR.
. Facilitate other client-specific tests/processes.
. Establish guidelines and recruitment process flow
for consistency.
. Determine Service Level Agreements in terms of
hiring turnaround time per position/project.
. Review/Implement/Manage recruitment tools and
processes assigned.
. Maintain spreadsheets for the hiring headcount as
well as all weekly/monthly recruiting reports.
. Provide regular updates to stakeholders.
. Utilize the data gathered/reports generated to
establish recommendations to improve the process.
. Perform other related duties.
Recruitment Support Associate
Microsourcing
October 21, 2013 - January 21, 2014 (Project-Based)
. Managed and handled front desk responsibilities
. Administration of all exams required for
various positions
. Real-time processing of all applicants received
onsite
. Real-time processing of tickets for the
interview room reservation
. Provided assistance to the Recruitment Support
Specialist with the Background Investigation
process through coordinating with the vendors,
and performed internal Reference checks as
needed
. Maintained and updated the applicant progress
tracker
. Implemented front desk guidelines, to include a
hand-off process to various stakeholders
. Created ways to enhance applicant experience
and reduce waiting time
. Maximized MicroResumes and ensured real-time
processing of applications received
. Maintained spreadsheets for the hiring
headcount as well as, all weekly/monthly
recruiting reports
. Prepared regular reports including, but not
limited to, daily applicant report, weekly/end
of month recruiting reports and analytics
. Utilized the data gathered / reports generated
to establish recommendations to improve the
process
. Performed other related duties as may be
assigned either in support of divisional /
departmental goal attainment or for his
personal and professional training, education
or development as programmed by superiors.
On-the-Job Trainee
Microsourcing
June 2013 - September 2013
. Managed and handled front desk responsibilities
. Administration of all exams required for
various positions
. Assisted with coordinating with recruiters
about interview schedules
. Prepared EOD reports for applicant flow per day
. Assisted call outs for recruiters
. Assisted Sourcing team with research and admin
tasks
. Assisted with the launch of automation projects
for recruitment
. Maintained and updated the applicant progress
tracker
. Maximized MicroResumes and ensured real-time
processing of applications received.
English Consultant
GnGn Eikaiwa Inc.
March 2011- October 2013
. Provided English conversational lessons,
delivery of the curriculum and programs the
school offer to Japanese and other foreign
students who are in need of and are seeking for
excellent language skills.
. Created and/or delivered conversational ESL
lessons using various teaching strategies and
materials in reading, speaking, listening and
writing.
. Provided quality English instruction to foreign
students.
. Enhanced student assessment by keeping reliable
records of student performance through progress
reports and similar materials for evaluation.
. Contributed talent and interest to various
development projects.
Educational Attainment: Polytechnic University of the Philippines
Sta. Mesa, Manila
Bachelor of Science in Industrial and Organizational
Psychology
2010-2013
The University of Manila
Delos Santos St., Sampaloc, Manila
Bachelor of Science in Hotel and Restaurant
Management
2009-2010
Core Competencies: Computer literate (well-trained in MS Office)
Well-oriented in office procedures and
admin tasks
Excellent in communication skills (written and oral)
Good in time management and effective at multi-
tasking
Effective team player and self-motivated
Good in problem solving and creative skills
Personal Information: 22 years old December 23, 1992
5"2 Filipino
Single Roman Catholic
English, Tagalog
Character Reference: Available upon request
I hereby certify that the above information is accurate and correct to
the best of my knowledge and belief.
Venize Ariane L.
Balaguer
Applicant
Contact this candidate