Program Coordinator/Rental Manager

Yolanda F. Mott

** ******* ******, ******, ** ***02 518. 858.4701

*******.********@*****.***

Professional Summary:

I have twelve years of experience managing Federal and City Grant programs that assist low income homeowners. I am a

certified Housing Quality Standards (HQS) Inspector. I possess excellent written and oral communication skills as well as

vendor/agency/homeowner/tenant relations. Additionally, I am a Commissioner of Deeds in Albany County, State of New

York.

Professional Experience:

South End Improvement Corporation, 2007 – Present, Albany, NY

Program Coordinator /Rental Manager

Conduct intakes, assist homeowners with filling out applications

Copy/verify information submitted by client, approve/deny clients based on income and family

composition

Verify repairs have been completed according to proposal; ensuring client is satisfied and provide

contractor

with voucher for payment

Prepare monthly reports to the City for administrative payments

Collect monthly rent payments, schedule all repairs, perform inspections and prepare leases

Provide administrative support to the Executive Director

Arbor Hill Development Corporation, 1999-2007, Albany, NY

Section 8 Program Coordinator/ for SRO program/ HQS Inspector/ Rental Manager

Coordinated Section 8 Program for two counties

Interviewed and briefed program participants

Facilitated application process; copying/verifying/processing documentation provided

Provided administrative support to the Executive Director

Collected monthly rent payments, scheduled all repairs and inspections

Verified all reported household income of participants

Prepared leases and paperwork for input into Section 8 Program Database ensuring correct payments entered

Briefed new participants; prepared monthly data transmissions to State for payment to landlords

Served as Interim Executive Director for three (3) months until Director was replaced

Computer Skills:

Microsoft Windows 95, 97, 2000, 2007 Microsoft Word, Excel, Power Point, Access, Adobe 2010

Education:

Cornell Cooperative Extension, 2012, Albany, NY

Lead Renovation, Repair, & Painting Training Class

EPA Certified Renovator

Nan McKay & Associates, 2004, Albany, NY

Housing Quality Standards Inspector Certificate (HQS)

Capital District Educational Opportunity Center (EOC), 1997,

Albany, NY

Business Program & Data Entry Graduate

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