Admin Asst

JYOTI VORA

Charlotte, NC *****

Mobile : 347-***-****

Email : ********@*****.***

PROFILE SUMMARY :

An experienced professional with over 15 years progressive account management and contract administration

experience. I managed government processes, contracts and projects which required strong analytical skills. I

have worked in various roles and departments within one company which has helped me to develop meticulous

attention to detail, superb time management and an adaptability towards tasks.

SKILLS AND COMPETENCIES :

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Proficient in Microsoft Office products Polished interpersonal skills at all levels

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Broad administrative experience Negotiation & relationship building

• Customer service & Business acumen

• Solid oral & written communication skills

• Strong work ethic and a team player

• Strong analytical skills

• Confidence and flexibility

• Event planning and facilitation

PROFESSIONAL EMPLOYMENT EXPERIENCE :

ESSEX COUNTY COUNCIL, CHELMSFORD, UK 2007 – 2014

Commissioning Officer : Responsibility for the delivery of a range of community engagement activities and

social care services, accomplished through contract funding and project management.

• Pioneered, implemented and facilitated 10 effective award winning community engagement

groups across the county to better market, co-produce and raise local project awareness.

• Forged relations and negotiated project buy-in with local Health Organizations resulting in

partnership working and match funding.

• Developed and managed positive working relationships and negotiated contracts with a range of

Government care service suppliers.

• Planned and organized a variety of stakeholder meetings, coordinated calendar schedules and

facilitated successful conferences, networking and training events in order to share demographic data,

build supplier capacity and develop future service growth.

LEARNING AND SKILLS COUNCIL, CHELMSFORD, UK 2001 – 2006

Promoted to Quality Development Coordinator : Managed a range of quality improvement budgets,

activities and training to support teams and service suppliers to improve their quality of provision and

to increase diversity in order to meet equality directives and social inclusion objectives.

Equality and Diversity Coordinator : Co-ordinated the equality & diversity strategy, ensuring

implementation across all provision, while reviewing new processes and procedures to expand the

diversity of incoming students.

• Audited service providers administrative contract processes with the aim of implementing

effective quality improvement plans that led to enhanced system controls and attracted a more diverse

clientele to services.

• Initiated a Continuous Improvement Team to prioritize contract audits, promote effective

communication across teams, raise supplier capacity and improve efficiency.

• Effectively sourced and managed the delivery of training programs and conference events

within tight budget constraints, encouraging networking and sharing best practice.

TRAINING AND ENTERPRISE COUNCIL, CHELMSFORD, UK 1992 – 2001

Contract Auditor : Ensured county wide contractual obligations to UK Government directives were fully met.

Accomplished through financial appraisal and monitoring audits of 200 service suppliers delivering

Government funded training provision, ensuring their compliance with contract policies, requirements and

regulations.

EDUCATION AND TRAINING :

Certificate in Management - Henley Management Center, UK 2 year - graduated June 1997

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Advanced Microsoft Office Training Program

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Project Management

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Data Management, Analysis & Reporting Program

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Equal Opportunities Awareness and Disability Discrimination ( ADA & Title 7 )

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