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Customer Service Insurance

Location:
San Francisco, CA
Posted:
March 27, 2015

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Resume:

KARL F. SCHWARZKOPF

** ***** **** ****

Blandford, MA 01008

Phone: 413-***-****

OBJECTIVE: To utilize my background in the solar industry.

EXPERIENCE:

May 2004- J.E.M. ADJUSTMENT

Present Blandford, MA

Self Employed Business Owner

- Monitor Public Insurance

Adjusting office.

- Represent the public in the

handling of property insurance claims.

February 2000- FRONTIER ADJUSTERS

May 2004 Worcester, MA

Office Manager

- Assign losses to and supervise

subcontractors in property, liability as

well as automobile lines of insurance.

- Personally handle larger and more

complex property insurance losses.

- Coordinate with and market product

to a large variety of

- Maintain day to day office

operations.

November 1996- GREAT AMERICAN INSURANCE CO.

February 2000 Windsor, CT

Claims Specialist

- Settling municipal and fuel oil

dealer losses throughout the U.S.A.

- Significant knowledge of commercial

as well as municipal coverage.

- Generating detailed building

estimates, business interruption

evaluations, and contents settlement reports.

- Maintaining a positive relationship

with insurance agencies.

October 1988- AETNA LIFE AND CASUALTY

November 1996 Hartford, CT

Senior Claims Representative

- Handling of residential and

commercial losses.

- Providing excellent customer service.

- Generating detailed computerized

building estimates.

- Negotiating with contractors.

- Communicating with customers.

KARL F. SCHWARZKOPF PAGE 2

413-***-****

- Responsible for status reporting on

losses.

- Successfully settled large dollar

losses ($200,000.00-$300,000.00).

December 1987- 84 LUMBER AND HOME SUPPLY

October 1988 Enfield, CT

Management Trainee

- Monitoring of material orders in and

out of store.

- Ordering materials including special

orders from blueprints and customer

specifications.

- Supervising store arrangement and

location of various goods.

- Monitoring progress of monthly quotas

and general financial status of

store.

August 1987- DIGITAL CORPORATION- JAY ASSOC. TEMPORARIES

October 1987 Springfield, MA

Production Planner

- Planning and scheduling of materials

using Digital centralized M.R.P.

System.

- Maintaining quarterly material budget

plans.

- Chairing of weekly staff meetings and

coordinating group functions.

- Regular updates of internal suppliers

as well as interfacing with

purchasing and production departments.

1980- NORTHROP CORPORATION, PRECISION PRODUCTS

DIVISION

August 1987 Norwood, MA

Production Controller

- Interfacing with Purchasing Department

to ensure timely delivery of

materials and incoming inspection department.

- Thorough experience working with IBM

Copics Computer systems and

Maxicalc Data packages.

- Development and maintenance of

Peacekeeper Phoenix Harpoon, and

AMRAAM program material data bases.

- Production control support for

Engineering and Productions departments.

- Requisitioning of material for

construction and upkeep of Gyroscope

Systems and test equipment as well as scheduling of completed

consoles and end product to meet

production needs.

KARL F. SCHWARZKOPF PAGE 3

413-***-****

1976-1980 RAYTHEON CO., MISSLE SYSTEMS DIVISION

Lowell, MA

Supervisor Vendor Liaison/Purchasing

- Supervision of six material expeditors

and training of new employees.

- Purchasing of hardware materials to

military specifications.

- Monitor vendor performance against

purchase order commitments.

- Follow-up and expedite to meet

production schedule.

- Prepare weekly status reports,

highlight critical areas and recommend

corrective action.

Inventory Control Analyst

- Monitoring inventory of production

material.

EDUCATION:

1973-1976 RUTGERS COLLEGE, New Brunswick, New Jersey

Languages: English and French (Bilingual)

1968-1973 AMERICAN HIGH SCHOOL OF PARIS, France

Grade School, Andover, MA

REFERENCES: Will be Furnished Upon Request.



Contact this candidate