Customer Service Sales

Reid Blankenship

*** ****** ***** ***, *********, Indiana 46142

Phone 317-***-**** Cell 317-***-**** email ********@***.***

Summary:

Results oriented and performance driven professional with a consistent record of

accomplishment in managing and increasing sales. Enthusiastic and creative,

consistently exceeding goals while establishing strong working relationships with

customers and co-workers. Possess ability to evaluate customer’s needs and provide

effective resolution. Generate outstanding results by demonstrating superior product

knowledge and expertise. Highly adept at utilizing logic and reasoning to recognize

alternative solutions or approaches to problems. Skilled at directing cross-functional

groups that collaborate as a dynamic unit in achieving goals and driving the

development of concepts into a viable group approach.

Areas of Expertise:

Inventory Management and Reconciliation

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Business and Operations Management

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Market Growth and Profit Improvement

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Logistics and Budgeting

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Product and Market Optimization

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Personnel Development and Management

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Customer Service and Public Relations

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Oral and Written Communication

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Professional Work History:

Retail Specialist - Stanley Black and Decker – Indianapolis, IN

Represent Stanley Black and Decker, DeWalt, Bostitch and Porter Cable

power products. Provided coverage in 14 central Indiana Home Depot

stores.

Responsibilities included sales, sales tracking, product placement and

fulfillment, product demonstrations and product knowledge training.

Display resets and POP placement.

Mid- West Rep.- Marketing Focus, Incorporated – Minnetonka, MN 2006-

2010

Represent 30 different factories in 17 Menards Home Improvement stores

across Indiana.

Performed various tasks concerning new store sets, POP maintenance,

display building and maintenance, literature placement and fulfillment,

merchandise resets, and in store product demonstrations and training.

Organize and facilitate training of associates to provide substantial

information on products offered by factory’s represented to improve sales.

District Manager - Horizon / Ideal – Springdale AR 2003-2006

Performed a wide range of human resource functions involving recruitment,

hiring and training of new employees, supervised and mentored full-time

merchandisers.

Worked collaboratively with Lowe’s management on general store

appearance and product salability.

Assumed full responsibility in rough electrical, lumber, building material and

millwork.

Functioned as Flex Manager and provided strategic direction to staff of 82

full and part-time employees.

Utilized strong leadership skills in managing merchandising and resets for

32 Lowes stores.

Interest and Activities

Private Pilot – Single Engine Land Instrument Rated

Member – Aircraft Owners and Pilots Association

Past Member – Long Meadow Rotary Club

Past Vice President – Washington County Airport Board

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