Call Centre High School

CURRICULUM VITAE

PERSONAL DETAILS

Surname: Makaqa

First Names: Mpho Benediction

Date of Birth: 1988 January 17

Identity Number: 880***-****-** 5

Gender: Male

Residential Address: 4576 Rusternburg Road

Zone 4 Diepkloof

Soweto, 1864

Contact Number: (011-***-**** / 073-***-****

Email: ************@*****.***

Marital Status: Single

Nationality: South African

Health Status: Good

Dependents: None

Criminal Record: None

Home Language: S. Sotho

Other Languages: English, Tswana & Zulu

Drivers Licence: None

EDUCATIONAL QUALIFICATIONS

High School Attended: Tokelo Secondary School

Highest Grade Passed: Grade 12

Subject Passed: Sesotho, English,

Life Science, Mathematics

Geography, Business Studies

Life Orientation

Year: 2008

OTHER QUALIFICATIONS

Name of Institution: Micphil Training Academy

Course: Call Centre Operations

Inbound Call Centre

Outbound Call Centre

Telesales Taking

CURRICULUM VITAE

Computer Literacy

Customer Services

Period: 2 Weeks

COMPUTER SKILLS

MS Word, MS Excel, PowerPoint, Microsoft Publisher

Outlook

Internet Access, Email

Corel Draw

PERSONAL ATTRIBUTES

Computer Literate

•

Able to Multi-task

•

Have strong inter-personal skills

•

I can work on own initiative or as a team member

•

WORK EXPERIENCE

Name of Company: Fish Printers

Position Held: Administrator

Duties: Officer Admin, Printing, Typing, Marketing

and Customers Service

Duration: October 2009 – till present

REFERENCES

Name of Company: Fish Printers

Contact Person: Steven Ramoloto (Supervisor)

Contact Number: 078-***-****

Contact Person: Tebogo Ramotshela (Colleague)

Contact Number: 076*******

CURRICULUM VITAE

CURRICULUM VITAE

Curriculum Vitae

Of

Mpho Makaqa

CURRICULUM VITAE

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