Customer Service Manager
Resume:
KAMAIRA JACKSON
**************@*****.***
*** ******** ******* ***. **, Summerville, SC, 29483
EDUCATION
Cane Bay High
May 2014 High School Diploma
• Graduated top 25 of my class
• Graduated with a 4.6 GPA
• Currently attending Trident Technical College, where I have been placed on the Dean’s list
EXPERIENCE
Hardees
2203 N Main St Summerville SC 29483
Cook/Cashier 01/2012 – 01/2014
• Communicate with customers regarding orders, comments, and complaints.
• Collect and return dirty dishes to the kitchen for washing.
• Accept payment from customers, and make change as necessary.
• Perform personnel activities such as supervising and training employees.
Wendy’s 01 St James Avenue Goose Creek, South Carolina 29445
Manager 02/2014 – Current
• Supervise and participate in kitchen and dining area cleaning activities.
• Resolve customer complaints regarding food service.
• Train workers in food preparation, and in service, sanitation, and safety procedures.
• Observe and evaluate workers and work procedures to ensure quality standards and
service, and complete disciplinary write-ups. Assign duties, responsibilities, and work
stations to employees in accordance with work requirements.
• Inspect supplies, equipment, and work areas to ensure efficient service and conformance
to standards.
• Control inventories of food, equipment, small ware, and liquor, and report shortages to
designated personnel.
• Recommend measures for improving work procedures and worker performance to
increase service quality and enhance job safety.
• Specify food portions and courses, production and time sequences, and workstation and
equipment arrangements.
SKILLS
• •
Customer Service Ability to make decisions and solver problems
• •
Typing Ability to work in a team structure
• •
Interpersonal Skills Goal-driven leader who maintains a productive climate and
confidently motivates, mobilizes, and coaches employees to
• Cash Handler meet high performance standards.
• Detail Oriented
• Microsoft Word
Contact this candidate