*LESLIE W. POLLARD *
*** ********* **. #*, ********** NH 03801
Direct: 603-***-**** **********.**@*****.***
*Objective*
To secure a professional training or sales position, utilizing my
knowledge, skills and abilities to deliver maximum results and build
long-term relationships. Individual top performer and motivating leader and
team player. Career advancement opportunities a plus.
*Ability Summary*
• Outstanding sales skills.
• Create employee sales training materials in multiple formats for
delivery in person or online.
• Build a strong team for delivery, accountable for their performance and
deliverables
• Assign work to professional staff and administrative employees,
delegate and follow up
• Assess applicant and/or staff skill levels, train hiring managers in
interviewing and skill development
• Performance Consulting – Aid Division Manager's in development and
delivery of training and performance plans, identification of strengths and
weaknesses
• Host corporate training events focused mainly in the Northeast,
national training sessions as scheduled to support overall corporate needs
*Sales Performance Consultant (High Performance Consulting)*
*Principal*
11/2013-Present
Talented, creative and driven, rapid response and role definition based on
client needs. Outstanding strategic analysis and performance to assess the
client environment, systems, processes and culture and frame strategic
plans to move the company toward performance excellence. Architect for
change, designing detailed, systemic implementation plans. Engineering and
executing the plan with your staff, Educating when the solution requires
training, the client team is prepared to execute new skills required to
drive results. Relationship development, supportive coaching, crafting
unique solutions to unique challenges.
*Learning & Development Manager (Schwan's University)*
03/2008 - 10/2013
The Schwan Food Company
Responsible for the Eastern Region High Performance Development Center
Learning & Development Team of 10 professional educators, engaged in
developing and delivering custom programs to multiple divisions including
manufacturing, home service and human resources. Establish and measure
performance objectives, reporting, coaching and future planning for
corporate expectations. Held a position as Senior Leadership and acted as a
business partner to the Eastern Regional Vice President and the Corporate
Human Resource Director. Critical areas of success: Implementing hiring,
mentoring, recognition and retention programs, customized new training
programs to meet objectives, measuring and reporting results. Presenter and
speaker at corporate events, conferences and annual meeting. Interviewing
and hiring for success. Multiple certifications and recognitions for
performance.
*Learning & Development Specialist (Schwan's University)*
03/2004 - 03/2008
The Schwan Food Company
Develop and deliver blended learning solutions for the Sales Managers of
the Schwan Food Company. This included classroom training with a
professional instructor, one-on-one field training, and e-learning virtual
platforms. Field work included being a Performance Consultant to fix low
performing managers with personal Performance Improvement Plans and to
create development plans for top performers to be promoted to the next
level.
* National Route Sales Trainer (Schwan's University)*
04/1999 - 07/2004
Schwan Food Service, Inc.
Responsible for the development and delivery of the sales training
curriculum, including all written and printed materials, web-based and
multi-media presentation materials. Also responsible for performance
measurement and feedback on all participants to include individual
development plans as well as performance improvement plans.
*General Sales Manager*
12/1996 - 04/1999
Schwan Food Service, Inc.
Responsible for meeting and exceeding the corporate sales and profit
projections for the Saratoga Springs depot of the Schwan Food Company. In
the three years as manager the Depot Team exceeded sales and profit goal
annually. Recognized each year as the top performer in the Northeast Region
and in the top five nationally including “Grand Slam” Award and “Boss Hog”
Award with incentives. Performance duties included training, coaching,
counseling, motivating and hiring an outstanding sales team. Also managed
product logistics which included truck maintenance schedules, Inventory
controls, freezer maintenance and employee hiring and training, OSHA and
safety performance.
*Education*
Norwich University, Northfield, Vermont
Bachelor's Degree
Military History
*Training Certifications and Advanced Skills*
• *Direct Development Institute (DDI), Certified Instructor *
• *IPSTIPI Certified Classroom Instructor (COMPTIA)*
• *Lominger Development - Leadership Architect Adult Competency Testing*
• *Bob Pike Creative Training Certified – Adult Learning Instructor*
• *Practical Management Institute – Certified Program Developer &
Certified Participant Centered Adult Learning Theory Instructor*
• *Covey Institute – Certified as 7 Habits Time Management Instructor*
• *OSHA General Industry Certified Instructor*
• *ASTD Member – American Society for Training & Development*
• *Valid and Active Commercial Drivers License *
*References Available on Request*