Customer Service Sales Representative

Junior S. Jean

Owings Mills, MD ***** 443-***-**** ****************@*****.***

Summary of Qualifications

Experienced professional with an outstanding background in customer service, sales, and Information Technology (IT). Works well under pressure and maintains a positive attitude at all time.

Knowledgeable individual with a background in IT and Armed Security.

Ability to read, write, and interpret languages such as Arabic, Haitian Creole, Spanish, and French.

Professional Achievements

Customer Service

• Professionally greet customers, residents, and staff entering facilities.

• Answer questions on specials orders and items purchased by customers.

• Act as an interpreter as needed to ensure customers receive the highest level of service.

• Assist with the preparation and delivery of meals to residence.

• Acknowledge and adhere to company policies and procedures.

• Supply needed items to each ward

• Generate orders by pulling, packing, staging, and converting orders for shipments using computer generated work orders or verbal instructions from supervisors.

• Prepares all product/shipping labels

• Make sure incoming products are not damaged.

• Coordinate packing lists and return authorizations.

Sales Representative

• Introduce new products to customers.

• Tag all products in line with company price books.

• Process payments for services by accepting cash and credit card information.

• Promote items and weekly specials.

• Responsible of the set-up and break down of display items.

• Stock shelves and racks, display items, rotate and code all products, and remove out of code merchandise.

• Maintain a clean and orderly work station.

Skills

• Communications

• Organizational

• Adheres to Policies

• Eagerness to learn new tasks

• Motivated self-starter

• Microsoft Office Suites

• Leadership

• Time and Task Management

• Professional Attitude

• Works well independently and in group settings

• Networking Systems

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